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Client Support Representative Jobs in California

Cottage Health

Sales Support Representative

Goleta, CA · On-site

$27.77 - $42.35/hr

Pacific Diagnostics Laboratories seeks a Sales Support Representative for their PDL Sales ... Previous client services or sales experience a plus. Experience in a laboratory setting or other ...

One Workplace

Client Support Specialist I

Santa Clara, CA · On-site

$64K - $68K/yr

... increased representation at every level of our business. We believe in cultivating a culture of ... A Client Support Specialist I gains basic knowledge to complete post-order tasks while learning our ...

Acosta

Sales Support Representative

San Diego, CA · On-site

$20.25 - $27.50/hr

The Sales Support Representative is an essential function managing vendors orders, confirming ... Our sales and digital teams build lasting relationships, ensuring our client brands get the space ...

IPS Group

Customer Support Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

The Customer Service Representative provides client services support to clients, public participants and internal team members by assisting with communications, accounting activities, banking and ...

OpsFi

Support Representative (US-Based)

California City, CA · On-site

$22 - $29.75/hr

Our client is an InsurTech firm based in California in the United States leveraging modern software ... We are looking to recruit a Support Representative to join their offshore division, that will work ...

New

IPS Group

Customer Support Representative

Tustin, CA

$26 - $28/hr

The Customer Service Representative provides client services support to clients, public participants and internal team members by assisting with communications, accounting activities, banking and ...

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Client Support Representative information

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How much do client support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client support representative in California is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client support representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

What does a client support representative do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

How does a client support representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.
What cities in California are hiring for Client Support Representative jobs? Cities in California with the most Client Support Representative job openings:
What are popular job titles related to Client Support Representative jobs in CA? For Client Support Representative jobs in CA, the most frequently searched job titles are:
Client Support Representative jobs near you
Infographic showing various Client Support Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,326 per year, or $18.4 per hour.

Technical Support Representative

Collabera

Irvine, CA • On-site

Full-time

Re-posted 26 days ago

Job description

Job Summary:
Collabera is a fast-growing end-to-end information technology services and solutions company. They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
Responsibilities:
• Provides day-to-day technical support for network infrastructure and desktop systems software and hardware.
• Provides effective customer service in a 24X7X365 production environment – rotating on-call and holiday support may be required.
• Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
• Asks probing questions to gather relevant information on routine and complex calls.
• Uses effective listening skills to develop an understanding of client questions or issues.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.
• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends solutions, including new acquisitions and upgrades.
• May participate in development of information technology and infrastructure projects.
• Other related duties are assigned as needed.
Qualifications:
Required:
• A high school diploma or GED is required for this role.
• 1 to 2 years in Desktop Support role
• Must have some network support experience
• Experience troubleshooting connectivity issues
• Good customer service skills
Company:
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies. Founded in 1991, the company is headquartered in Morristown, USA, with a team of 10001+ employees. The company is currently Late Stage.

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