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Client Success Jobs in Ridgewood, NJ (NOW HIRING)

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

Epsilon

Client Success Lead

New York, NY · On-site

Overview As a Lead, Client Success, you will act as a pivotal individual contributor driving the strategic adoption and successful activation of Epsilon's person-first media solutions for key clients.

My IT Crew

Client Success Executive

Brooklyn, NY · On-site

$83K - $113K/yr

As a Client Success Executive,you'llbe the strategic quarterback for your assigned accounts: the single point of accountability for relationship health, business growth, and technology alignment ...

BranchLab

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...

OpenAP LLC

Client Success Manager

New York, NY · On-site +1

About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...

My IT Crew

Client Success Executive

Brooklyn, NY · On-site

$100K - $110K/yr

As a Client Success Executive, you'll be the strategic quarterback for your assigned accounts: the single point of accountability for relationship health, business growth, and technology alignment ...

My It Crew

Client Success Executive

Brooklyn, NY · On-site

As a Client Success Executive,you'llbe the strategic quarterback for your assigned accounts: the single point of accountability for relationship health, business growth, and technology alignment ...

Dow Jones

Client Success Manager

New York, NY

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency. Sitting at the nexus between clients, sales and execution, the team will be experts at synthesizing ...

Swayable

Client Success Director

New York, NY · On-site

$130 - $170K/hr

Swayable is looking for a high-performing, fast-learning, and energetic Client Success Director to support our enterprise clients, lead the development of strategic pre-testing programs for major ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

As a Client Success Manager you will act in an internal and client-facing role, and will be instrumental in making us the most effective media partner for our key clients and you will report directly ...

Swayable

Client Success Director

New York, NY · On-site

$130 - $170K/hr

Swayable is looking for a high-performing, fast-learning, and energetic Client Success Director to support our enterprise clients, lead the development of strategic pre-testing programs for major ...

Swayable

Client Success Manager

New York, NY · On-site

$110 - $130K/hr

Swayable is looking for a high-performing, fast-learning, and energetic Client Success Manager to support our enterprise clients, lead the development of strategic pre-testing programs for major ...

Dow Jones

Client Success Manager

New York, NY · On-site

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency. Sitting at the nexus between clients, sales and execution, the team will be experts at synthesizing ...

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Showing results 41-60

All JobsClient Success JobsClient Success Jobs in Ridgewood, NJ

Client Success information

See Ridgewood, NJ salary details

$32.9K

$84K

$141.7K

How much do client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success in Ridgewood, NJ is $84,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What job categories do people searching Client Success jobs in Ridgewood, NJ look for? The top searched job categories for Client Success jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Client Success jobs? Cities near Ridgewood, NJ with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $84,043 per year, or $40.4 per hour.

Client Success Manager

SUBSCRIBE

New York, NY • On-site

Full-time

Re-posted 15 days ago

Job description

Who We Are

SUBSCRIBE is an enterprise software solution providing electronic subscription document technology and an order management system for alternative product transactions.

Our technology allows allocators, sponsors, and service providers to digitize the entire onboarding, investment, and reporting process for alternative investments. Through our open-architecture platform, all stakeholders are easily connected to a central venue allowing for collaboration that reduces errors, saving time and money.

Our mission is to give our clients control and reduce friction for a very painful investment process through the use of our platform.

The Role

SUBSCRIBE is a small but growing team - as a new member you will have the opportunity to have direct influence on the decision making and execution of large pieces of the product. In addition, you will help set standards and develop best practices as our application and team grow. Your daily responsibilities may include:

Requirements

  • Work with clients through the onboarding process from initial usage to full platform adoption.
  • Produce and track KPIs related to client satisfaction, platform usage, and success indicators.
  • Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user experience.
  • Collaborate with Product Managers to identify product gaps and opportunities, vet potential solutions, and roll out new features.
  • Possess in-depth understanding of the platform to lead and/or facilitate client discovery, requirements gathering, operating model and business process design, platform set-up, testing and rollout.
  • Manage the overall platform experience for existing clients including maximizing their consumption of the platform.
  • Manage key client accounts and identify new opportunities to expand the existing relationship.
  • Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to deliver for our clients.

Qualifications

  • 3+ years of experience in a client facing role working in a bank focused on alts allocation or distributions of closed end private funds.
  • Determined, dedicated, and ambitious professional - Recognized by management for a strong work ethic and attention to detail - Proven ability to lead and execute multiple projects within critical deadlines.
  • Ability to manage complex client relationships as single point, organize client requests, manage the follow-up, and generally focus on client success.
  • Ability to teach and manage others that are also managing clients and operational support tasks.
  • Self-starter seeking to put their own fingerprint on an exciting financial technology business - hungry to learn a lot and seek accountability and ownership of processes and initiatives.
  • Advanced MS Excel, PowerPoint, Adobe, general technological literacy (coding knowledge not necessary).
  • Bachelor's degree in Finance or similar field.


Employment Type: FULL_TIME

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