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Client Success Jobs in Ridgewood, NJ (NOW HIRING)

Datavant

Manager, Client Success

New York, NY · On-site

$140K - $152K/yr

The Manager, Client Success will be working with designated clients to ensure that all client business needs are met with a high degree of quality. The Manager, Client Success serves as a key partner ...

Onshore

Client Success Associate

New York, NY

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday . Who we are looking for: * 3-5 years of experience in a Client Success ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

VTS

Client Success Manager

New York, NY

Client Success is the front line of VTS's retention engine. As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are ...

VTS

Client Success Manager

New York, NY · On-site

Client Success is the front line of VTS's retention engine. As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are ...

PX Inc

Client Success Manager

Manhattan, NY · On-site

The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. You'll own executive relationships, ensure the success of strategic accounts, and ...

DXC Technology

Client Success Manager

New York, NY

Client Success Manager At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate.

CompStak

Client Success Manager

New York, NY · Hybrid

$100K - $155K/yr

Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our ...

DXC Technology

Client Success Manager

New York, NY · On-site

Client Success Manager At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate.

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

On Shore

Client Success Associate

Manhattan, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

+SUBSCRIBE®

Client Success Manager

New York, NY · On-site

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

CompStak

Client Success Manager

New York, NY · Hybrid

$100K - $155K/yr

Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our ...

CompStak

Client Success Manager

New York, NY · On-site

$100K - $155K/yr

Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our ...

Arch.co

Client Success Manager

New York, NY · On-site

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

Arch

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

SUBSCRIBE

Client Success Manager

New York, NY

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

BranchLab

Client Success Manager

New York, NY · On-site

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...

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All JobsClient Success JobsClient Success Jobs in Ridgewood, NJ

Client Success information

See Ridgewood, NJ salary details

$32.9K

$84K

$141.7K

How much do client success jobs pay per year?

As of Jun 24, 2026, the average yearly pay for client success in Ridgewood, NJ is $84,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What job categories do people searching Client Success jobs in Ridgewood, NJ look for? The top searched job categories for Client Success jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Client Success jobs? Cities near Ridgewood, NJ with the most Client Success job openings:
Client Success jobs near you
Manager, Client Success

Manager, Client Success

Datavant

New York, NY • On-site

$140K - $152K/yr

Full-time

Posted 14 days ago

Datavant rating

7.0

Company rating: 7.0 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

126th of 204 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

What We're Looking For:

The Manager, Client Success will be working with designated clients to ensure that all client business needs are met with a high degree of quality. The Manager, Client Success serves as a key partner for day-to-day client operations, helping to drive satisfaction, retention, and operational excellence throughout the client lifecycle.

What You Will Do:

  • Serve as the primary point of contact for assigned clients, managing day-to-day needs and ensuring smooth delivery of services.
  • Lead and coach a team of account managers that service Datavant customers to ensure meeting format, communication and reporting are consistent. Serve as a key escalation point for issue resolution.
  • Develop a trusted advisor relationship with strategic accounts, overseeing execution across client engagements, including implementation, forecasting, project tracking, and issue resolution.
  • Collaborate with internal teams (sales, operations, product) to ensure alignment between client goals and Datavant's solutions.
  • Support client success planning and identify opportunities to expand client engagement through additional products or services.
  • Partner with Client Success leadership to escalate and resolve complex client challenges.
  • Track and report on client performance metrics and service level agreements.
  • Help define and implement best practices for account management, reporting, and client communication.
  • Stay informed about industry trends and competitive developments to help guide clients effectively.
  • Learn the systems, processes, and technologies that support client delivery and actively suggest process improvements.

What You Will Bring to the Table:

    • Bachelor's degree or equivalent experience
    • 6+ years experience in client management, account management, or customer success roles
    • Experience working in the healthcare insurance and/or healthcare audit industry required
    • Demonstrated ability to prioritize and manage multiple projects at a time while paying strict attention to detail
    • Experience leading or mentoring team members.
    • Strong communication and presentation skills, with the ability to manage relationships across client and internal teams.
    • Demonstrated success in delivering client-focused solutions that meet business needs.
    • Excellent problem-solving, organization, and analytical skills.
    • Proficiency in project management and data tools.
    • Collaborative, flexible, and able to adapt quickly in a fast-paced environment.
    • Strong judgment and ability to manage competing priorities effectively.
    • Demonstrated ability to work within a diverse work group environment
    • Willingness to travel up to 15% of the time

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$140,000—$152,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

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