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Client Success Jobs in Ridgewood, NJ (NOW HIRING)

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

Manager, Client Success

New York, NY · On-site

$115K - $125K/yr

As a Client Success Manager at Veho, you will use your dynamic set of skills to build relationships with external clients and solve their delivery and returns challenges. This requires a high degree ...

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

Client Success Associate

New York, NY · On-site

$65K - $75K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

Client Success Associate

Manhattan, NY · On-site

$65K - $75K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

Showing results 21-40

Client Success information

See Ridgewood, NJ salary details

$32.9K

$84K

$141.7K

How much do client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success in Ridgewood, NJ is $84,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What cities near Ridgewood, NJ are hiring for Client Success jobs? Cities near Ridgewood, NJ with the most Client Success job openings:
Infographic showing various Client Success job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $84,043 per year, or $40.4 per hour.

Client Success Associate

Fooda

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago


Job description

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
As a Client Success Associate you will play a key role in managing day-to-day operations for the New York.  Your “North Star” is delivering a consistently exceptional lunch experience for our clients and their employees. 
You will work closely with the Senior Manger of Client Success and serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new locations.  This role requires 40% local travel within the NYC Market, along with weekly office attendance.
What You’ll Be Doing:

  • Assist in managing daily Popup operations of the NYC market.
  • Serve as the client-facing point of contact, including day-of support and communication, recurring meetings, and Business Reviews.
  • Lead the successful launch of new accounts, including coordinating with client contacts, conducting on-site walk-throughs, and managing internal systems setup and on-site implementation.
  • Regularly visit client locations to audit restaurants, gather feedback from customers, and build strong relationships with clients.
  • Coordinate site evaluations and inspections with health department.
  • Collaborate closely with your team to deliver a consistently excellent service experience that meets and exceeds client expectations.
Who You Are:
  • 2+ years of work experience focused on client-success, account management, hospitality, and/or food service.
  • You love process, work fast, and care about the details
  • You are savvy with technology and will be comfortable in a fast-paced environment.
  • You are optimistic in the face of problems and know that you’re capable of finding solutions.
  • You’re hands-on and love getting into the weeds.
  • You can lift and carry up to 40 lbs. and stand for up to two hours.
  • You have strong communication skills and are comfortable giving direction.
  • Experience managing part-time or full-time staff preferred but not required.

What We’ll Hook You Up With:
  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Monthly cell phone stipend
  • Company-issued laptop
  • Regular menu taste-tests from new restaurant partners.
  • A fulfilling, challenging adventure of a work experience


Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is $65,000-$75,000. The salary is dependent on a number of factors including but not limited to: work experience, training, locations and skills.

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Fooda logo

About Fooda

Sourced by ZipRecruiter

Fooda is a Workplace Food Program people love and look forward to every day. We scour the streets for the Best Food Trucks, Trendy Restaurants, and Hidden gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in Solving problems with data, Taking chances, Beating goals, and Delighting Customers. Our Team's successful execution of those interests has driven expansion to over a dozen markets since our founding in 2011.

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

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