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Client Success Jobs in Ridgewood, NJ (NOW HIRING)

DeepIntent

Client Success Manager

New York, NY

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign ...

Creative X Inc

Client Success Associate

Manhattan, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

CreativeX

Client Success Associate

New York, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

Business Insider

Client Success Manager

New York, NY

$80K - $90K/yr

Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.

Dow Jones

Director, Client Success

New York, NY

The Client Success Group is a team of post-sale leaders responsible for ensuring the successful execution and long-term performance of Wall Street Journal Barron's Group custom content, events and ...

CreativeX

Client Success Associate

New York, NY

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

DeepIntent

Client Success Manager

New York, NY · Hybrid

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign ...

Business Insider

Client Success Manager

New York, NY

$80K - $90K/yr

Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

Claritev

Client Success Manager

Manhattan, NY · On-site

The Client Success Manager I will support the Client Success team in ensuring the success and satisfaction of our healthcare payor clients. This role will assist in managing client relationships ...

Stylitics

Client Success Manager

New York, NY · On-site

$93K - $105K/yr

About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and growth of your assigned accounts, acting as a trusted advisor to client stakeholders. You'll build ...

MDCalc

Client Success Manager

New York, NY · On-site +1

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

VTS

Client Success Representative

New York, NY

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

VTS

Client Success Manager

New York, NY · On-site

Client Success is the front line of VTS's retention engine. As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are ...

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All JobsClient Success JobsClient Success Jobs in Ridgewood, NJ

Client Success information

See Ridgewood, NJ salary details

$32.9K

$84K

$141.7K

How much do client success jobs pay per year?

As of Jun 23, 2026, the average yearly pay for client success in Ridgewood, NJ is $84,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What job categories do people searching Client Success jobs in Ridgewood, NJ look for? The top searched job categories for Client Success jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Client Success jobs? Cities near Ridgewood, NJ with the most Client Success job openings:
Client Success jobs near you
Client Success Manager

Client Success Manager

DeepIntent

New York, NY

$90K - $100K/yr

Other

Posted 8 days ago

Job description

What You'll Do:

DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.  

Responsibilities:

  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.)  
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment. 
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide scheduled and ad hoc performance updates
  • Work closely with Sales to identify ways to grow accounts and bring forth strategic recommendations 
  • Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP reporting and providing test links/screenshots
  • Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing

Who You Are: 

  • 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry
  • You have a great passion for digital and an understanding of the digital advertising landscape; HCP/DTC Pharmaceutical knowledge is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment 
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills
  • Proficient with Word, Excel, PowerPoint and Google Suite
  • Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.

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