ZipRecruiter

Log In

1

Client Success Manager Jobs in Delaware (NOW HIRING)

SecureNetMD

IT Account Manager

Lewes, DE · On-site

Employer sponsored events POSITION TYPE: Full-Time/Regular Requirements What We're Looking For * 3-5+ years in account management, client success, or similar role. * Experience in IT services, MSP ...

Franklin Covey

Mid-Market Client Partner

Dover, DE · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Public Consulting Group

Client Service Associate 2

Dover, DE · On-site

$11.50 - $16/hr

Support initiative planning and ongoing client relationship management to advance program goals and ... Client Success vision. * Partner with internal teams to surface client needs, support system ...

Truveris

Customer Success Director

Wilmington, DE · On-site +1

$120K - $150K/yr

You will be accountable for client outcomes, retention, and renewal strategy, partnering closely ... Experience managing large, complex accounts, ideally including public sector clients and ...

Hays

Client Manager

Dover, DE · On-site +1

The Manager, Client Delivery, is responsible for the operational management and daily execution of ... With over 50 years of business success, we have a reputation as the world leader in specialist ...

previous pagenext page

Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Delaware

Client Success Manager information

See Delaware salary details

$32.5K

$83.1K

$140.1K

How much do client success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client success manager in Delaware is $83,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Delaware?

The most popular types of Client Success jobs in Delaware are:

What are popular job titles related to Client Success Manager jobs in Delaware?

For Client Success Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Delaware look for?

The top searched job categories for Client Success Manager jobs in Delaware are:

What cities in Delaware are hiring for Client Success Manager jobs?

Cities in Delaware with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $83,136 per year, or $40 per hour.

IT Account Manager

SecureNetMD

Lewes, DE • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We're looking for a Client-Focused Account Manager to join our team. In this role, you'll build strong relationships with clients, ensure their satisfaction and retention, and uncover opportunities to grow accounts. You'll act as a trusted advisor, connecting business goals with technology solutions while advocating for your clients internally.
What You'll Do
  • Serve as the main point of contact for assigned clients (non-support).
  • Build long-term client relationships and ensure high satisfaction.
  • Lead Quarterly Business Reviews (QBRs) and present service performance.
  • Collaborate with technical leaders on IT roadmaps and budget planning.
  • Identify and manage upsell/cross-sell opportunities.
  • Track contracts, renewals, and licensing.
  • Maintain accurate CRM records and client documentation.

BENEFITS:
  • 401K with employer match
  • Profit sharing plan
  • Competitive wages
  • Health Care Coverage
  • Paid time off
  • Employer sponsored events

POSITION TYPE:
Full-Time/Regular
Requirements
What We're Looking For
  • 3-5+ years in account management, client success, or similar role.
  • Experience in IT services, MSP, SaaS, or telecom preferred.
  • Excellent communication and relationship-building skills.
  • Organized, detail-oriented, and proactive.
  • CRM and Microsoft 365 proficiency.

ADDITIONAL GUIDELINES:
  • 18 years of age or older.
  • Able to provide proof of US Person Status
  • Willing to submit to a drug screen
  • Willing to submit to a background check

JOB LOCATION:
Lewes, DE, United States
No relocation assistance provided

Apply