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Client Success Manager Jobs in Delaware (NOW HIRING)

Client Service Executive

Dover, DE ยท On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Success in this position requires strong relationship management, strategic thinking, and the ...

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Client Success Manager information

See Delaware salary details

$32.5K

$83.1K

$140.1K

How much do client success manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client success manager in Delaware is $83,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Delaware? The most popular types of Client Success jobs in Delaware are:
What are popular job titles related to Client Success Manager jobs in Delaware? For Client Success Manager jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Client Success Manager jobs? Cities in Delaware with the most Client Success Manager job openings:
Client Solutions Manager

Client Solutions Manager

Slice Merchant Services

Georgetown, DE โ€ข On-site

$100K/yr

Full-time

Posted 8 days ago


Job description

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.

Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered.

Demonstrate your passion and sales skills by offering businesses in your local community substantial savings and upgraded state-of-the-art equipment. Get Paid while you learn an exciting new business in merchant services sales, weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,

WHAT THE COMPENSATION PACKAGE OFFERS:

  • UNCAPPED EARNING POTENTIAL
  • AGGRESSIVE COMMISSIONS
  • LARGE DAILY/WEEKLY/MONTHLY BONUSES
  • RESIDUALS
  • VARIOUS SELF-SOURCE BONUSES
  • OUR SUCCESSFUL SALES AGENTS MAKE OVER $100K WITH OUR MULTIPLE REVENUE STREAM COMPENSATION PACKAGE

UNMATCHED FEATURES THAT WE OFFER:

  • IN-DEPTH ONGOING TRAINING WITH EXCELLENT SALES MANAGEMENT
  • PRE-SET COMPANY APPOINTMENTS (TRUE TRIPLE CONFIRMED LEADS)
  • PROVEN SALES PROCESSES THAT ARE RESULTS DRIVEN
  • FULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLS
  • ANYTIME LIVE MANAGER ASSISTANCE
  • ONLINE TRAINING & DOCUMENTS LIBRARY
  • E-SIGN APPLICATION OPTION (RAPID & EASY)

EXPERIENCE THAT WE ARE LOOKING FOR:

  • At least 2 years of business-to-business (B2B) sales experience preferred
  • Excellent verbal, written, interpersonal, relationship building and presentation skills
  • Strong work ethic with a drive to succeed
  • Ability to self-source your own leads through a combination of cold calling and networking
  • Proven outside or field sales experience with a track record of hitting or exceeding sales goals

BELOW ARE A PLUS BUT NOT REQUIRED:

  • Cold calling sales ability, with assertive, positive, persistent style
  • Bilingual
  • Motivated self-starter with effective time management skills
  • Goal-oriented and ambitious with capacity and drive to each and exceed quotas

WHAT YOU WILL DO:

As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Program to merchants offering them a revolutionary way to accept credit/debit cards. This program offers merchants to eliminate their current credit/debit card processing fees once and for all. This provides substantial savings for the merchant and makes it easy for you to make sales daily and reach your goals.

  • Develop strong business relationships with business owners, by cold calling small to medium-sized businesses
  • Collaborate with your Sales Manager to prepare and present competitive sales proposals
  • Attend assigned pre-set company appointments

If you read all the way down here, you are most likely a great fit for the opportunity.

This is a 1099 commision-only role

APPLY NOW!