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Client Success Manager Jobs in Alabama (NOW HIRING)

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

Sprinklr

Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational ... years' experience in Customer Success,Technical Account management ...

Forrest Johnson

Client Advisory Manager

Auburn, AL · On-site

At Pivotal, we go beyond the norm to deliver exceptional service and contribute meaningfully to the success of every business we serve. As a Client Advisory Manager , you will be the cornerstone of ...

Forrest Johnson

Client Advisory Manager

Auburn, AL · On-site

At Pivotal, we go beyond the norm to deliver exceptional service and contribute meaningfully to the success of every business we serve. As a Client Advisory Manager , you will be the cornerstone of ...

Premier Tech

$80 - $100/hr

Seek and support new business opportunities through internal networking - sales representative, client success manager, help desk, etc. * Leverage your team's field presence to fuel growth - service ...

Premier Tech

After-Sales Service Manager

Montgomery, AL · On-site

$80 - $100/hr

Seek and support new business opportunities through internal networking - sales representative, client success manager, help desk, etc. * Leverage your team's field presence to fuel growth -- service ...

Harris

Maintain accurate forecasting and pipeline management in Salesforce CRM. Partner Success & Retention Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.

JUICE

Account Manager (Digital Marketing)

Haleyville, AL · On-site

The Account Manager is a pivotal role within JUICE, acting as the linchpin between our clients and ... Your role is to ensure client satisfaction and campaign success, leveraging deep digital marketing ...

S&ME

Senior Client Developer

Huntsville, AL · On-site

$50.75 - $67/hr

... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...

Rustman Agency

National Account Manager

Auburn, AL · On-site

$83K - $107K/yr

... and client success Track key metrics and provide accurate forecasting and reporting Travel as ... management, or business development Experience managing national or enterprise accounts Strong ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Alabama

Client Success Manager information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success manager in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Alabama?

The most popular types of Client Success jobs in Alabama are:

What are popular job titles related to Client Success Manager jobs in Alabama?

For Client Success Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Alabama look for?

The top searched job categories for Client Success Manager jobs in Alabama are:

What cities in Alabama are hiring for Client Success Manager jobs?

Cities in Alabama with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Alabama as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,288 per year, or $36.2 per hour.

Director of Client Success

Transform9

Birmingham, AL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Retention is the whole ballgame for a company whose product answers its clients' phones - and ours is working: net revenue retention is currently above 140%. You'll lead the entire post-sale organization - account management, implementation, and support, 10+ people and growing - and own the playbooks that keep that number climbing as we scale.

What you'll do
  • Lead and grow a 10+ person organization spanning account management, implementation, and support
  • Protect and build on our 140%+ net revenue retention as the account base scales
  • Build the playbooks: onboarding, QBRs, health scoring, risk escalation
  • Develop relationships with senior stakeholders at our top accounts
  • Own and resolve complex escalations end-to-end
  • Partner with sales, product, and engineering as the voice of the customer
  • Define and report the CS metrics that matter to leadership and the board
Location

Full-time onsite at our Birmingham, AL office.

Requirements

  • 8+ years in customer success or account management, with 3+ years leading teams
  • Track record of building CS processes from scratch and hitting retention targets
  • Data-driven operator: NRR, adoption, and time-to-value are your native language
  • Strong hiring and coaching record
Nice to have
  • Experience in healthcare technology or with provider organizations
  • Experience leading implementation or support functions alongside account management

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

Apply