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Success Manager Jobs in Alabama (NOW HIRING)

Landing

Partner Success Manager

Birmingham, AL · On-site

As a Partner Success Manager, you'll work with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with ...

Landing

Partner Success Manager

Birmingham, AL · On-site

As a Partner Success Manager, you'll work with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with ...

Harris

Experience in account management, customer success, and/or K-12 online learning * Keen discernment for solutions that are beneficial to both the customer and Harris Digital Learning * Excellent ...

Safety Plus, Inc.

Customer Success Manager

Mobile, AL · On-site

$60K - $70K/yr

We're looking for an experienced Customer Success Manager to join in helping to build and scale our Customer Success function. In this role, you'll engage with Safety Plus customers at every level of ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

Clayton Homes

Customer Success Manager

Addison, AL · On-site

We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging ...

Genesys

Lead team in managing a portfolio of customers, guiding them to apply a consistent approach for success management, and providing executive oversight as necessary. * Coach team to apply 'empathy in ...

Rustman Agency

Client Success Trainee

Alabaster, AL · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...

Harris

Maintain accurate forecasting and pipeline management in Salesforce CRM. Partner Success & Retention Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.

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All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in Alabama

Success Manager information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do success manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for success manager in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Success Managers (CSMs), as their role involves complex interpersonal skills, strategic thinking, and personalized customer engagement that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success Managers who adapt by integrating AI and developing soft skills will remain valuable in customer success roles.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build relationships, provide support, and coordinate with internal teams to address client needs, often using tools like CRM software. Success managers typically monitor client satisfaction and work proactively to prevent issues and promote retention.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What is a typical CSM salary?

A Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or enterprise-level CSMs can earn over $120,000 with bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.
What are popular job titles related to Success Manager jobs in Alabama? For Success Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Alabama look for? The top searched job categories for Success Manager jobs in Alabama are:
What cities in Alabama are hiring for Success Manager jobs? Cities in Alabama with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Alabama as of July 2026, with employment types broken down into 76% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $75,288 per year, or $36.2 per hour.
Partner Success Manager

Partner Success Manager

Landing

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Important Notes

⚠  Remote work is not available for this role. Birmingham based.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About The Role

We’re looking for a Partner Success Manager to join our team and assist with managing our top AP Partners.  As a Partner Success Manager, you’ll work with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team. 

What You’ll Do

  • Build, maintain, and expand relationships with Autopilot Partners
  • Handle and address incoming requests from Partners 
  • Work with Landing’s AP Ops & Field Operations team to ensure smooth launches
  • Host kickoff calls with new properties
  • Build and schedule QBRs with Partners
  • Collaborate with AP Ops & Field Operations teams on addressing issues
  • Assist VP with special projects in order to further streamline our business processes

What You Need

  • Based in Birmingham
  • 3+ years of professional experience
  • Previous customer service/ partner experience
  • Strong organizational skills
  • Ability to multitask and problem solve multiple issues at once 
  • Strong communication skills, both written and verbal
  • Fearless, self-motivated and hardworking
  • Ability to work in a fast-paced environment
  • Self-starter comfortable working with a sense of urgency
  • Tech-savvy - familiarity with Slack

Benefits & Perks

Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

  • Solid compensation package (salary + bonus) + stock options
  • Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
  • We’ve got you covered with a 401(k) plan and access to ImmediatePay
  • Feel relaxed with super generous PTO policy
  • Opportunities for upward mobility - we want you to grow with us!
  • Explore and travel comfortably with 7 free nights in a Landing home per year
  • Employee perks for temporary or indefinite stays when you choose to live with Landing

Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


 

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