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Success Manager Jobs in Alabama (NOW HIRING)

Cleo

Customer Success Manager

Montgomery, AL · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely ...

EDB

Principal Customer Success Manager

Montgomery, AL · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

Sprinklr

Preferredqualifications& skills: * 4+ years' experience in Customer Success,Technical Account management, TechnologyConsultingorTechnology Solutions Development. * Experiencedelivering large-scale ...

iCIMS

Senior Manager, Customer Success

Montgomery, AL · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high-performing Customer Success teams that drive customer adoption, retention, value realization, and overall ...

Huntington

Sr. Client Success Manager - Payments

Hoover, AL · On-site +1

$93K - $189K/yr

Proven success managing large or complex accounts. * Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.), create brand ...

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Success Manager information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for success manager in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What are popular job titles related to Success Manager jobs in Alabama?

For Success Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Success Manager jobs in Alabama look for?

The top searched job categories for Success Manager jobs in Alabama are:

What cities in Alabama are hiring for Success Manager jobs?

Cities in Alabama with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Alabama as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $75,288 per year, or $36.2 per hour.

Customer Success Manager

Five Star Food Service

Oxford, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Customer Success Manager (AL, Oxford)

The Customer Success Manager (CSM) is responsible for building strong client partnerships and ensuring every customer experience exceptional service, engagement, and value. Acting as the face of Five Star across all business lines — Markets, Vending, Dining, and Refreshment Services — this role focuses on client retention, satisfaction, and organic growth through proactive relationship management and solution-driven collaboration with operational teams.

What Five Star Has to Offer:

  • Paid vacation, paid holidays, paid sick days.
  • 401(k) retirement savings plan with company match.
  • Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
  • Voluntary FSA, life insurance, and short/long-term disability options.
  • Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
  • Opportunities for advancement.
  • Quarterly Incentive Bonus based on retention and growth.
  • Vehicle program with insurance and maintenance reimbursement and weekly stipend.

Key Responsibilities:

  • Develop and maintain long-term customer relationships through consistent communication and on-site visits.
  • Serve as the primary point of contact for all client needs and ensure issues are resolved quickly and professionally.
  • Partner with operations and regional leadership teams to ensure customer satisfaction, performance excellence, and service consistency.
  • Identify opportunities to expand relationships by introducing additional Five Star services and solutions.
  • Support sales and retention goals by assisting with new account development, same-store growth, and profitability initiatives.
  • Conduct regular client site visits to ensure company standards and contractual commitments are met.
  • Document all client interactions, feedback, and action items accurately and share updates with division management.
  • Represent Five Star at conferences, meetings, and events as needed, including occasional overnight travel.
  • Promote and uphold Five Star's values — Discipline, Leadership, Integrity, and Community — in every customer interaction.

Required Qualifications:

  • Bachelor's degree in business, marketing, or a related field and two years of experience in customer success, account management, or sales, ideally within a service-oriented industry; or equivalent combination of education and experience.
  • Strong interpersonal, communication, and problem-solving skills with the ability to present to groups and leadership.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Willingness to travel regionally and stay overnight as required.
  • Valid driver's license and clean driving record.
  • Must be able to consent to a drug screen and pre-employment background check.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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