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Client Success Manager Jobs in Alabama (NOW HIRING)

Rustman Agency

Client Success Trainee

Alabaster, AL · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...

Safety Plus

Customer Success Manager

Mobile, AL · On-site

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams

Safety Plus, Inc.

Customer Success Manager

Mobile, AL · On-site

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Apply Early

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams

Apply Early

Harris

Experience in account management, customer success, and/or K-12 online learning * Keen discernment ... Client Net Promoter Scores and feedback * Customer retention and attrition risk mitigation within ...

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All JobsClient Success Manager JobsClient Success Manager Jobs in Alabama

Client Success Manager information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do client success manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success manager in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Alabama? The most popular types of Client Success jobs in Alabama are:
What are popular job titles related to Client Success Manager jobs in Alabama? For Client Success Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Alabama look for? The top searched job categories for Client Success Manager jobs in Alabama are:
What cities in Alabama are hiring for Client Success Manager jobs? Cities in Alabama with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Alabama as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $75,288 per year, or $36.2 per hour.
Client Success Manager - Card Fraud

Client Success Manager - Card Fraud

Redi

Birmingham, AL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

REDi provides debit, credit, and prepaid card fraud prevention solutions to banks and credit unions across the U.S. We're a fully remote, results-oriented team that's collaborative and focused on practical solutions.
The Role
As Client Success Manager, you'll be the primary relationship owner for our financial institution clients ensuring successful implementation of fraud detection solutions, driving adoption, and serving as the bridge between clients and our internal product, development, and support teams.
What You'll Do
  • Own client relationships from onboarding through ongoing success, including regular performance reviews and issue resolution
  • Guide clients on fraud trends, risk mitigation strategies, and how to get maximum value from REDi's platform
  • Ensure SLAs are met; escalate and coordinate resolution when they're at risk
  • Deliver client training on software functionality and fraud prevention best practices
  • Provide data-driven reporting on fraud patterns, system performance, and operational outcomes
  • Advocate for client needs internally, feeding insights into product development and roadmap
What You Bring
  • 5+ years in client success, account management, or customer success in financial services, fintech, banking, or fraud prevention
  • Solid understanding of debit/credit card fraud account takeover, synthetic identity, chargebacks, card skimming and relevant compliance frameworks (PCI-DSS, AML, KYC)
  • Familiarity with fraud detection platforms (Actimize, Falcon, SAS, or similar) and CRM/data tools (Salesforce, HubSpot, Excel, SQL, or BI tools)
  • Experience with B2B enterprise clients such as banks or credit unions
  • Strong communicator with the ability to translate technical concepts for non-technical stakeholders
  • Bachelor's degree in Business, Finance, IT, Cybersecurity, or equivalent experience
This is a fully remote position.

This is a remote position.