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Client Success Associate Jobs in Michigan (NOW HIRING)

SWIVEL

Customer Success Manager

Grand Rapids, MI

Supports the Implementations team for client onboarding readiness, ensuring teams and clients are ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...

SWBC

Customer Success Manager

Grand Rapids, MI

Supports the Implementations team for client onboarding readiness, ensuring teams and clients are ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...

Swbc

Customer Success Manager

Grand Rapids, MI · On-site

Supports the Implementations team for client onboarding readiness, ensuring teams and clients are ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...

PNC Bank

Client Experience Associate

Sterling Heights, MI · On-site

$13.50 - $18.50/hr

... success. As a Client Experience Associate within PNC's Retail Banking organization, you will be ... based in Sterling Heights, MI at our Mound and M-59 branch. PNC is an in-office company that ...

New

PNC Bank

Client Experience Associate

Lansing, MI · On-site

$14.75 - $20.25/hr

... success. As a Client Experience Associate within PNC's Retail Banking organization, you will be ... based in Lansing, MI. PNC is an in-office company that fosters a collaborative and supportive ...

PNC Bank

Client Experience Associate

Belleville, MI · On-site

$13.75 - $18.75/hr

... success. As a Client Experience Associate within PNC's retail branch organization, you will be ... based in Belleville, Michigan at the Rawsonville/I-94 Branch. PNC is an in-office company that ...

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Showing results 41-60

All JobsClient Success Associate JobsClient Success Associate Jobs in Michigan

Client Success Associate information

See Michigan salary details

$16.1K

$46.2K

$81.1K

How much do client success associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success associate in Michigan is $46,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $57,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success Associate jobs in Michigan? For Client Success Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Michigan look for? The top searched job categories for Client Success Associate jobs in Michigan are:
What cities in Michigan are hiring for Client Success Associate jobs? Cities in Michigan with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,187 per year, or $22.2 per hour.

Customer Experience Associate - Product Specialist

Studio G

Holland, MI • On-site

$19 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Customer Experience Associate - Product Specialist
People Matter Here. So Does the Experience We Create.
Studio G began in 1995 and has grown into a design-forward company specializing in residential glass, closets, and premium hardware for new construction and renovation projects along the lakeshore. We work with builders, designers, and homeowners at the final stage of construction, when communication, organization, timeliness and attention to detail matter most.
This is not a high-pressure sales environment.
This is relationship-driven work.
Our team succeeds by helping customers navigate important decisions with confidence, professionalism, and genuine care. We believe exceptional customer experiences create lasting partnerships and drive long-term business growth.
If you naturally put others first, bring positive energy to every interaction, and enjoy helping customers find solutions, we'd love to connect.
For this role, we are looking for a highly service-oriented professional who finds genuine satisfaction in creating outstanding customer experiences. Whether your background is in hospitality, customer service, account management, design, construction, retail, or another people-focused industry, your ability to build trust and serve others matters most.
Key Responsibilities & What You'll Be Doing:
  • Customer First Service: Serve as a trusted point of contact for builders, designers, homeowners, and trade partners, ensuring every customer interaction reflects Studio G's commitment to excellence.
  • Relationship Building: Develop strong, long-term relationships by listening carefully, understanding customer needs, and delivering solutions that exceed expectations.
  • Product Expertise: Learn and confidently represent Studio G's offerings across glass, closets, hardware, and related product categories.
  • Project Coordination: Guide customers through the process from inquiry to completion, coordinating with internal teams to ensure projects stay organized and on track.
  • Problem Solving: Address questions, concerns, and challenges quickly and professionally while maintaining a positive, solution-focused attitude.
  • Communication Excellence: Communicate proactively and clearly with customers, vendors, and team members to create an exceptional experience at every stage.
  • Attention to Detail: Manage quotes, specifications, orders, and project information accurately to support successful project execution.
  • Humbly Serve: Demonstrate kindness, professionalism, and a genuine desire to help others while contributing positively to Studio G's culture and team environment.

Qualifications:
  • Strong interpersonal and communication skills
  • Positive, professional, and customer-focused mindset
  • Ability to stay organized and manage multiple priorities
  • Problem-solving skills and a proactive approach to customer needs
  • Comfortable learning technical products and industry knowledge
  • Proficiency with computers and business software
  • Valid driver's license

Preferred Experience:
  • Hospitality or guest services experience
  • Customer service, account management, or client success experience
  • Sales or relationship management experience
  • Experience in residential construction, remodeling, interior design, cabinetry, closets, glass, or architectural products
  • Experience managing projects or coordinating multiple stakeholders
  • Demonstrated ability to create exceptional customer experiences

Benefits & Compensation:
Studio G offers a comprehensive benefits package to eligible employees, including but not limited to:
  • Medical, dental, and vision insurance
  • Disability and life insurance
  • Retirement savings plan
  • Health Savings Accounts
  • Chiropractic care

Compensation will be commensurate with experience, skill set, and ability to contribute to the customer experience and growth of Studio G.
Studio G is an Equal Opportunity Employer.

Apply