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Client Success Analyst Jobs in Ohio (NOW HIRING)

Esprow

Strong client facing presentation skills. * Exceptional attention to details, whether in emails ... An analytical mind and an inquisitive nature. * Self-starter: motivated and able to take the ...

Vomyra AI

AI Client Success And Operations Engineer

Delhi, OH · On-site

$67K - $91K/yr

The role also involves gathering feedback, analyzing usage patterns, and helping drive adoption and success across client accounts. Qualifications * Strong analytical skills to interpret data ...

New

Quantum Corporation

Client Support Manager

Dublin, OH · On-site

$85 - $110/hr

... analytics, cross‑functional coordination, action plan management, and oversight to operational issue resolution. You will work in partnership with Sr Client Success Executives supporting their ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Ohio

Client Success Analyst information

See Ohio salary details

$16

$24

$37

How much do client success analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client success analyst in Ohio is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Ohio?

For Client Success Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Ohio look for?

The top searched job categories for Client Success Analyst jobs in Ohio are:

What cities in Ohio are hiring for Client Success Analyst jobs?

Cities in Ohio with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,623 per year, or $24.3 per hour.

Client Success Representative

UniFirst

South Point, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

152nd of 258 rated facilities management

Job description

Description:

Customer Development Representative
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:

  • Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
  • Work with the Customer Service team to develop strategies to further develop our market share
  • Conduct presentation meetings with potential clients as needed
  • Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale

UniFirst offers the Benefits you need to excel as a Customer Development Representative:

  • Competitive base salary
  • Incentives based on monthly sales
  • Uncapped monthly commissions
  • Protected territory
  • Industry-leading sales training
  • Vehicle Mileage and cell phone reimbursement
  • Cutting edge sales tools, including a data management device with CRM software
  • Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more

A Career with UniFirst Offers:

  • Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
  • Career Mobility: We’re a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
  • Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed.
  • Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
  • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Qualifications:

Qualifications

  • High school diploma Required; Bachelor’s or Associate’s degree preferred
  • Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
  • Outside business-to-business sales or route sales experience preferred
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our outside sales team.


What UniFirst employees say

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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