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Client Success Analyst Jobs in Colorado (NOW HIRING)

LINQ

Client Success Manager

Denver, CO · Remote

$75K - $80K/yr

Document and analyze client churn or post-mortem cases to identify trends, learnings, and ... customer success. * Strong communication and interpersonal skills, with the ability to build ...

Blue Margin

Client Success Manager

Fort Collins, CO · Hybrid

$75K - $95K/yr

Collaborate with Analytics Engineers to ensure seamless delivery and client satisfaction * Manage ... Success Looks Like Metric Target Why It Matters Client Retention Rate 97%+ Growth depends on ...

Rightway

Client Success Associate, Navigation

Denver, CO · On-site

$64K - $80K/yr

As a Client Success Associate, you are the client's primary point of contact for day-to-day ... Ability to analyze, interpret, and develop solutions effectively. * Ability to work independently ...

New

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our ... Strong analytical skills to evaluate client data, monitor market trends, and identify opportunities ...

Executech

Client Success Manager

Denver, CO · On-site

$65K - $75K/yr

... Success Manager While this is a fully remote position, this role will be required to visit client ... Analytical and curious: you explore alternatives and look for continuous improvement. * Ability to ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our ... Strong analytical skills to evaluate client data, monitor market trends, and identify opportunities ...

Executech

Client Success Manager

Denver, CO · On-site

$65K - $75K/yr

... Success Manager While this is a fully remote position, this role will be required to visit client ... Analytical and curious: you explore alternatives and look for continuous improvement. * Ability to ...

Rightway

Client Success Manager, Navigation

Denver, CO · On-site

$90K - $125K/yr

Work cross-functionally with Sales, Implementation, Product, Marketing, Analytics and Support teams to ensure a unified approach to client success. Bring the 'voice of the client' into meaningful ...

New

Matrix Analytics, Inc.

Customer Success Manager

Denver, CO · On-site

$110K - $130K/yr

... clinical decision analysis so clinicians can work at the top of their licenses. With unique ... Reports to: Senior Director, Customer Success We are seeking a highly motivated Client Success ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Colorado

Client Success Analyst information

See Colorado salary details

$17

$26

$41

How much do client success analyst jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for client success analyst in Colorado is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $30.34 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What job categories do people searching Client Success Analyst jobs in Colorado look for? The top searched job categories for Client Success Analyst jobs in Colorado are:
Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Colorado as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $55,992 per year, or $26.9 per hour.

Client Success Manager

NAVA Software Solutions

Denver, CO • On-site

Full-time

Re-posted 19 days ago

Job description

NAVA Software solutions is looking for a Client Success Manager
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
  • Lead discussion & calibration sessions to align on product request and expected output
  • Plan and execute on stakeholder product request by ensuring constant alignment of the objective
  • Assist, train and lead product rollout plan
  • Build important business relationships with clients.
  • Understand customer needs and participate in brainstorming solutions
  • Promote the products created to support meeting company goals
  • Initiate, foster and cultivate business relationships

How You'll Make an Impact
  • Client Engagement, discovery and relationship management
  • Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
  • Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
  • Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
  • Ensuring timely delivery of product releases and updates.
  • Travel around a week each month

You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
  • Experience: Project management - 5+ years
  • Education: Bachelor's degree in related field, or equivalent work experience
  • Abilities: Communicate in a clear, straightforward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including

Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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