ZipRecruiter

Log In

1

Client Services Representative Jobs in Michigan (NOW HIRING)

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ... Uniform allowance and generous employee discounts on veterinary services, flea/tick & heartworm ...

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ... Uniform allowance and generous employee discounts on veterinary services, flea/tick & heartworm ...

previous page

Showing results 41-60

All JobsClient Services Representative JobsClient Services Representative Jobs in Michigan

Client Services Representative information

See Michigan salary details

$8

$16

$23

How much do client services representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client services representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does a client services representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are some common challenges faced by client services representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as a client services representative?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.
What are popular job titles related to Client Services Representative jobs in MI? For Client Services Representative jobs in MI, the most frequently searched job titles are:
Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative - Cadillac Area

The Pivot Group

Cadillac, MI

$45K - $65K/yr

Full-time

Re-posted 25 days ago

Job description

Customer Service Representative - Cadillac Area Customer Service Representative | Cadillac, MI Salary Range: $45,000 - $65,000 depending on experience Are you a dedicated professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in Cadillac, seeking experienced Customer Service Representatives to strengthen their teams. We are building our network of talent in this field across West Michigan and the broader manufacturing region The Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out. The Opportunity We are partnering with organizations in Cadillac that are seeking Customer Service Representatives. These companies are committed to building strong teams and are looking for professionals who can lead initiatives effectively. By connecting with The Pivot Group Network, you position yourself for roles that match your background and aspirations. Key Responsibilities Respond to customer inquiries regarding product specifications, order status, and delivery schedules. Investigate and resolve customer complaints related to product quality, shipping errors, and service issues. Collaborate with production, quality control, and logistics teams to provide accurate information and resolve customer issues efficiently. Maintain detailed records of customer interactions, transactions, and resolutions in the CRM system. Provide product information and technical support to customers, guiding them through product selection and usage. Process customer orders, returns, and exchanges in accordance with company policies and procedures. Identify and escalate recurring customer issues or potential product problems to management for further investigation. Recommended Qualifications High school diploma or equivalent; some college preferred 2+ years of customer service experience, preferably in a manufacturing or industrial setting Excellent verbal and written communication skills with a focus on problem-solving Proficiency in CRM software and Microsoft Office Suite Ability to understand basic technical product information and manufacturing processes Bonus Qualifications Additional certifications or training Job Titles That Should Apply Customer Service Representative, Client Services Representative, Customer Support Specialist, Technical Support Representative, Help Desk Analyst, Customer Care Specialist, Client Relations Specialist, Customer Success Specialist, Support Representative, Service Representative Why The Pivot Group Network The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategicthey partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your searchmarket insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement. Required Skills: Resume Offers Support BASIC Product Quality Client Relations Resolutions Logistics Investigation Salary Hiring Partnerships Returns Recruiting CRM Compensation Shipping Customer Support Quality Control Manufacturing Specifications Communication Skills Technical Support Records Preparation Software Training Customer Service Microsoft Office Communication Management Salary Package: $ 45,000.00 - 65,000.00 (US Dollar)

Apply