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Client Services Representative Jobs in Michigan (NOW HIRING)

Kobie Marketing

Director, Client Services

Detroit, MI · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Medium

Director, Client Services

Detroit, MI · On-site

$100 - $130/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

New

MERCER AGENCY PLLC

Be Seen First

Client Services Specialist

Grosse Pointe Woods, MI · On-site

$19 - $24/hr

ABOUT THE ROLE The Client Services Representative is essential part of the Mercer Agency client experience. This role exists to serve, building genuine relationships with households and small ...

MERCER AGENCY PLLC

Be Seen First

Client Services Specialist

Grosse Pointe Woods, MI · On-site

$19 - $24/hr

ABOUT THE ROLE The Client Services Representative is essential part of the Mercer Agency client experience. This role exists to serve, building genuine relationships with households and small ...

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All JobsClient Services Representative JobsClient Services Representative Jobs in Michigan

Client Services Representative information

See Michigan salary details

$8

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How much do client services representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client services representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does a client services representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are some common challenges faced by client services representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as a client services representative?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.
What are popular job titles related to Client Services Representative jobs in MI? For Client Services Representative jobs in MI, the most frequently searched job titles are:
Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Work From Home - Client Services Representative

AO Garcia Agency

Taylor, MI • On-site, Remote

$14.75 - $20.25/hr

Full-time

Re-posted 2 days ago

Job description

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.

In this role, you will assume a vital position in securing families' financial well-being..

Typical day-to-day tasks include:
Conducting virtual consultations with clients.
Assessing clients' needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Incentives include but not limited to:
No cold calling
Qualified lead program
Advancement based on performance
Weekly pay
Mentorship and complete training
Industry leading tools and technology access
Work from home (web conference-based presentations)

Looking for candidates who hold the below characteristics:
Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible, Trainable.

If you are a hard-working, motivated team player, this may be an opportunity for you!

*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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