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Client Services Manager Jobs in Spring Grove, IL

HR Manager

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Client Service Specialist

Huntley, IL · On-site

$45K - $50K/yr

Client Service Specialist - Huntley, IL $45,000 - $50,000/Annually + Benefits We are one of the ... Manage efficient follow up on service inquiries from our customers and sales teams * Route ...

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Power Wellness

Member Services Associate

Huntley, IL · On-site

$15/hr

We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. The Member Services Associate is ...

Power Wellness

Member Services Associate

Huntley, IL · On-site

$15/hr

We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. The Member Services Associate is ...

NC SECU

Associate Member Services Officer

Cary, IL · On-site

Obtain and execute Notary Public services as requested by management. Interact with other departments to facilitate member requests. Organize, file and scan documents daily. Process foreign and ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Spring Grove, IL

Client Services Manager information

See Spring Grove, IL salary details

$35.1K

$70.6K

$128K

How much do client services manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client services manager in Spring Grove, IL is $70,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,300.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What cities near Spring Grove, IL are hiring for Client Services Manager jobs?

Cities near Spring Grove, IL with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Spring Grove, IL as of September 2026, with employment types broken down into 2% As Needed, 68% Full Time, 23% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $70,621 per year, or $34 per hour.

Client Service Specialist

Huntley, IL • On-site

HR Manager
1 - 10 employees
Learn more about HR Managerexternal

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

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Job description

Client Service Specialist – Huntley, IL
$45,000 - $50,000/Annually + Benefits
We are one of the largest manufacturing and distribution companies across the United States. We work together as a team, set our eyes on a common goal with steadfast focus and dedicate ourselves to the long term. Simply put, we work hard, work smart, accomplish our goals, and reap the reward for achieving our objectives. We have been repeatedly recognized by local and national publications as one of America's top employers for our progressive culture, values, and ethics.
We are currently seeking a Client Service Specialist for our corporate office. The individual will be responsible for processing a high volume of purchase orders, maintaining customer relationships, and must have the ability to understand our product line in order to answer customer questions and resolve issues.
Responsibilities:

  • Process quotations and sales orders, prepare and follow up on purchase orders and confirmation of ship dates
  • Ability to identify and resolve all order issues via phone or email
  • Develop in-depth knowledge of our product line to better aid with customer selection
  • Maintain customer relationships and a thorough understanding of their needs
  • Document and maintain customer information through our database
  • Manage efficient follow up on service inquiries from our customers and sales teams
  • Route technical support calls to the appropriate product specialist or technical group
  • Participate in goal projects while maintaining daily workload


Requirements:

  • Minimum of two years of experience in a customer service role
  • Bachelor’s degree
  • Manufacturing and ERP experience is a plus
  • Strong math skills for quoting
  • Ability to organize and prioritize tasks, activities, and projects for timely completion
  • Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails
  • Ability to work independently with minimal oversight
  • Proficient in Microsoft Office Suite


Benefits:

  • Medical, dental, and vision insurance
  • PTO
  • Holiday pay
  • Bonus
  • Full benefits including 401K with match