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Client Services Manager Jobs in Spring Grove, IL

Power Wellness

Member Services Associate

Huntley, IL · On-site

$15/hr

We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. The Member Services Associate is ...

Power Wellness

Member Services Associate

Huntley, IL · On-site

$15/hr

We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. The Member Services Associate is ...

Old National Bank

Client Service Representative

Mchenry, IL · On-site

$17 - $27.50/hr

Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Spring Grove, IL

Client Services Manager information

See Spring Grove, IL salary details

$35.1K

$70.6K

$128K

How much do client services manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client services manager in Spring Grove, IL is $70,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,300.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Spring Grove, IL?

The most popular types of Client Services jobs in Spring Grove, IL are:

What cities near Spring Grove, IL are hiring for Client Services Manager jobs?

Cities near Spring Grove, IL with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Spring Grove, IL as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $70,621 per year, or $34 per hour.

Client Service Associate

WestPoint Financial Group

Crystal Lake, IL • On-site

$55K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

WestPoint Financial Group is assisting with the sourcing process on behalf of The Todd Group.

About The Todd Group

The Todd Group is a client‑centered financial practice built on curiosity, collaboration, and genuine care. As an employer, we offer a supportive, growth‑minded environment where your expertise matters and your impact is felt every day. Joining our team means doing meaningful work that helps clients achieve what’s most important in their lives.

Position Overview

The Todd Group is seeking a sharp, personable Client Service Associate to support investment‑heavy client servicing, asset movement tracking, and high‑volume communication needs. In this role, you’ll be a key operational partner—managing caseloads, maintaining compliant records, and keeping service requests moving accurately and efficiently. It’s a full‑time opportunity to grow your financial services career within a respected, well‑established practice offering strong compensation, benefits, and a collaborative office environment northwest of Chicago.

This role is Full-Time (40 hours per week), Monday through Friday, and works in The Todd Group's Crystal Lake, IL office.

What You'll Do

Responsibilities

  • Serve as primary point of contact for client service requests and proactively provide status updates throughout the process
  • Support investment- and insurance‑focused client servicing, including monitoring asset movements and preparing investment proposals
  • Manage a high‑volume caseload and advisor inbox with timely, accurate communication across phone, email, and mail
  • Maintain compliant, organized client records through consistent CRM updates, case notes, and data auditing
  • Document all client interactions and follow‑up actions clearly and thoroughly
  • Create and refine SOPs, workflows, and internal documentation to improve operational efficiency
  • Collaborate in team meetings to enhance service processes and overall client experience
  • Provide general administrative support to ensure smooth daily operations

Qualifications

  • 2+ years administrative experience, required
  • 2+ years financial services experience, required
  • Life and Health License, and Series 6/7 Registered, preferred; willingness to pursue licensing may be considered for strong candidates
  • Proficient with investment trading systems and processes, preferred
  • Adept with Microsoft Office (Outlook, Word, Excel and PowerPoint) and various software, required
  • Familiarity with financial planning tools, Wealthscape, Envestnet, DocuSign and CRM, preferred

Who You Are

  • You communicate exceptionally well, both verbally and in writing
  • You are highly detail‑oriented and manage your time with precision
  • You stay composed under pressure and consistently meet deadlines and objectives
  • You adapt easily to change and work effectively as part of a team
  • You collaborate well but also excel when working independently
  • You take initiative and proactively move work forward
  • You are proficient with computers, technology, and curious about modern productivity tools

What The Todd Group Offers

  • Competitive Salary: $55,000 - $75,000/annually, commensurate with experience and qualifications
  • Medical
  • STD/LTD
  • Life Insurance
  • Paid Time Off/Sick Days
  • Paid Holidays
  • Retirement Plan with Match
  • Bonus Eligible
  • Continuing Education Support

Equal Employment Opportunity

The Todd Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.