ZipRecruiter

Log In

1

Client Services Manager Jobs in Elgin, IL (NOW HIRING)

Clearbrook

Client Services Manager

Ingleside, IL · On-site

$52K - $54K/yr

Client Services Manager Location: Crystal Lake, IL Schedule: Full-Time, Monday-Friday (8:30 AM - 3:30 PM) Salary: $52,330 - $54,330 Are you passionate about empowering individuals with intellectual ...

Clearbrook

Client Services Manager

Ingleside, IL · On-site

$52K - $54K/yr

Client Services Manager Location: Crystal Lake, IL Schedule: Full-Time, Monday-Friday (8:30 AM - 3:30 PM) Salary: $52,330 - $54,330 Are you passionate about empowering individuals with intellectual ...

Epiq

eDiscovery Client Services Manager

Chicago, IL · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Elgin, IL

Client Services Manager information

See Elgin, IL salary details

$34.6K

$69.5K

$126K

How much do client services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services manager in Elgin, IL is $69,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $82,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Elgin, IL? The most popular types of Client Services jobs in Elgin, IL are:
What job categories do people searching Client Services Manager jobs in Elgin, IL look for? The top searched job categories for Client Services Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Client Services Manager jobs? Cities near Elgin, IL with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 75% In-person, 19% Hybrid, and 6% Remote job distribution, with an average salary of $69,521 per year, or $33.4 per hour.

Client Services Manager

Clearbrook

Ingleside, IL • On-site

$52K - $54K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description

Client Services Manager

Location: Crystal Lake, IL

Schedule: Full-Time, Monday-Friday (8:30 AM - 3:30 PM)

Salary: $52,330 - $54,330

Are you passionate about empowering individuals with intellectual and developmental disabilities to live their fullest lives?

Clearbrook, an agency dedicated to enriching lives and embracing potential for individuals with intellectual and developmental disabilities, is seeking a professional to join its Community Day Services. Our CDS programs provide a structured, engaging daytime environment where individuals can build life skills and connect with their community.

In this role, you will collaborate with an interdisciplinary team to provide holistic support, coordinate and execute programming for an assigned caseload, and manage daily operations at your assigned site. You will report directly to the Coordinator. 

Key Responsibilities

  • Program Management & Client Support: Participate in developing individual program plans, develop appropriate curriculum, address day-to-day client issues, and coordinate interdisciplinary teams (IDTs) and intake/discharge staffings.
  • Site Administration: Conduct team meetings, ensure safety standards are utilized at all times, and maintain necessary records and reports (attendance, payroll, incident reports, etc.).
  • Personnel Supervision: Hire, orient, train, supervise, and evaluate direct support professionals. Implement the PHI coaching approach and complete staff performance reviews.

Compliance & Support: Maintain strict client confidentiality and complete mandatory annual training

Required:

  • 18+ years old with a valid driver’s license and U.S. work authorization.
  • Ability to perform a two-person lift.
  • Ability to pass standard pre-employment clearances, including an Illinois background check, physical, drug test, and TB test.
  • Willingness to complete Clearbrook’s DSP training and earn QIDP certification within 120 days of hire.

Education & Experience:

  • Minimum: Bachelor's Degree in Human Services or related field with at least 1 year of related experience.
  • Preferred: 2 years of supervisory experience.

Full Time Benefits Package:

As a full-time, benefits-eligible employee, you will receive:

  • Group term life insurance and long-term disability insurance (fully paid for by Clearbrook!)
  • Health insurance
  • Optional dental, short-term disability, and critical illness and accident insurance
  • 403(b) retirement savings plus company contributions
  • Paid sick days
  • Paid holidays
  • Paid vacation
  • Opportunities for training and referral bonuses
  • And MORE!

We are proud to be an Equal Opportunity Employer (EOE)

Apply