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Client Services Manager Jobs in Elgin, IL (NOW HIRING)

Kantar Group

Manager, Client Service

Chicago, IL · On-site

Manager, Client Service Job Location: Hybrid- , Chicago, New York City, Norwalk About the team: Our ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

Kantar

Manager, Client Service

Chicago, IL · Hybrid

Manager, Client Service Job Location: Hybrid- , Chicago, New York City, Norwalk About the team: Our ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

William Blair

Client Services Associate

Chicago, IL · On-site

You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support ...

New

Sound Specialists

Client Services Technician

Chicago, IL · On-site

As a member of our Client Services Team, you will coordinate with our Field Service Manager, Operations, and Warehouse teams to effectively coordinate and implement service visits. Who will love this ...

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Showing results 21-40

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Elgin, IL

Client Services Manager information

See Elgin, IL salary details

$34.6K

$69.5K

$126K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in Elgin, IL is $69,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $82,000.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Elgin, IL?

The most popular types of Client Services jobs in Elgin, IL are:

What job categories do people searching Client Services Manager jobs in Elgin, IL look for?

The top searched job categories for Client Services Manager jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Client Services Manager jobs?

Cities near Elgin, IL with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 75% In-person, 19% Hybrid, and 6% Remote job distribution, with an average salary of $69,521 per year, or $33.4 per hour.

Client Service Manager - Financial Services

Advyzon

Lisle, IL • On-site

$65K/yr

Full-time

Re-posted 3 days ago

Job description

AIM is seeking a Client Service Manager to join our team of service professionals. This individual will act as a key point of contact for service and operations. The CSM will be involved in all service items related to client and advisor onboarding and ongoing day to day operations.
Responsibilities
  • Act as a subject matter expert (SME) on paperwork and process requirements across multiple custodial platforms.
  • Assist with advisor onboarding and training.
  • Answer inbound phone calls and emails in a timely and professional manner.
  • Generate paperwork and reports for advisors while identifying and advocating internally for automation and efficiency opportunities.
  • Process advisor billing and execution with custodians.
  • Assist with data reconciliation across several custodians.
  • Proactively identify and resolve NIGOs.
  • Monitor workflow status, collaborate with custodians to resolve items quickly, and proactively communicate with advisors.
  • Stay abreast of changing policies and procedures that impact AIM and advisors.
  • Help drive advisor platform adoption, share best practices, and implement growth and optimization strategies.
  • Gain a comprehensive understanding of operational workflows and service needs to proactively problem solve and provide consultative solutions to advisors.
  • Identify and escalate complex problems, taking ownership of seeing items through to completion.
  • Contribute to implementation of practical and innovative solutions.

Requirements
  • A customer-first mindset.
  • Strong communication skills, both written and verbal.
  • A strong bias for action and an ability to find solutions independently.
  • Proficient in Microsoft Office applications.
  • A focused, dedicated, and entrepreneurial personality.
  • Strong attention to detail.
  • Flexibility to work weekends on occasion.
  • A self-starter that is productive when functioning in a remote environment.
  • Ability to thrive in a fast-paced environment while working on multiple tasks with competing priorities, both independently and within a team construct.
  • Desire to learn about the financial services industry and operational needs of advisors.
  • Bachelor's degree required.

Compensation:
$65k annually with a 30% bonus
This is a hybrid position at our Lisle location.

Apply