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Client Services Manager Jobs in Lockport, IL (NOW HIRING)

William Blair

Client Services Associate

Chicago, IL · On-site

You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support ...

William Blair

Client Services Associate

Chicago, IL · On-site

$65K - $85K/yr

You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support ...

William Blair

Client Services Associate

Chicago, IL · On-site

$65K - $85K/yr

You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support ...

RH-USA Inc

Client Services Associate

Oak Brook, IL · On-site

$28 - $32/hr

Client Services Associate RH at its core is about taste, and we believe the idea of scaling taste ... Strong organizational and time management skills * Strong verbal and written communication skills

New

Aleysian

Client Services Executive

Chicago, IL · On-site

$165K - $185K/yr

Client Services Executive Chicago, IL (Hybrid) - preferred; remote available in WI & MI · ... Day-to-day execution sits with the project managers who serve as engagement leads, while you focus ...

Investortools

Client Services Associate

Naperville, IL · On-site

$90/hr

Our platform is trusted by hundreds of financial institutions, including SMA managers, fund ... WhatYou'llDo As a Client Services Associate,you'llimmerse yourself in the world of fixed-income ...

Aleysian

Client Services Executive

Chicago, IL · On-site

$150 - $200/hr

THE ROLE The Client Services Executive is the senior leader accountable for the outcome of a ... Day-to-day execution sits with the project managers who serve as engagement leads, while you focus ...

Investortools

Client Services Associate

Naperville, IL · On-site

$70K - $90K/yr

Our platform is trusted by hundreds of financial institutions, including SMA managers, fund ... What You'll Do As a Client Services Associate, you'll immerse yourself in the world of fixed-income ...

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Showing results 21-40

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Lockport, IL

Client Services Manager information

See Lockport, IL salary details

$35.1K

$70.5K

$127.9K

How much do client services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client services manager in Lockport, IL is $70,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $83,200.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Lockport, IL?

The most popular types of Client Services jobs in Lockport, IL are:

What job categories do people searching Client Services Manager jobs in Lockport, IL look for?

The top searched job categories for Client Services Manager jobs in Lockport, IL are:

What cities near Lockport, IL are hiring for Client Services Manager jobs?

Cities near Lockport, IL with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Lockport, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 4% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $70,537 per year, or $33.9 per hour.

Client Services Associate

William Blair

Chicago, IL • On-site

Full-time

Posted 6 days ago

Job description

As a Client Relationship Associate, you will play a key role in supporting and strengthening William Blair's relationships with small and mid-sized clients. You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support client needs. This position offers the opportunity to work closely with clients, produce meaningful reports and communications, and contribute to a high-quality client experience through proactive follow-up, responsiveness, and professional relationship management. The ideal candidate is service-oriented, detail-focused, and committed to building strong client partnerships.
 

Responsibilities include but may not be limited to:

  • Perform client service duties associated with the maintenance of client portfolios, with special focus on moderately complex transactions and issues.

  • Support client relationship goals by handling projects with initiative, accuracy and a sense of urgency.

  • Work with administrative group, Client Services, Portfolio Specialists and other internal groups on general accounting tasks such as verifying cash flows and reporting responsibilities. Provide timely and accurate documentation and reporting.

  • Interact on a daily basis with client organizations. Address inquiries from custodians and clients, such as answering questions, running client reports, including client meeting books and performing specific research and/or investigations into operational issues.

  • Prepare materials for client review meetings.

  • Additional responsibilities as requested.

Qualifications:

  • Bachelor's Degree in Finance, Accounting or Business required

  • 3-5 years of portfolio administration experience with an investment management firm, custodian or investment management consultant required

  • SIE Exam, Series 7 and Series 66 (or Series 63 and Series 65) licenses required or must be obtained within 90 days of start

  • Commits to satisfying internal and external customers

  • Detail oriented and able to prioritize tasks

  • Delivers clear, effective communication and takes responsibility for understanding others

  • Proficient in Microsoft Word, Excel, and PowerPoint

  • Accustomed to working in a fast-paced, team oriented environment

  • Works cooperatively with others to accomplish objectives

  • Utilizes independent thought and judgment

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