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Client Services Manager Jobs in Washington (NOW HIRING)

WTW inc.

Client Manager - Select Segment

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These can include day to day service activities such as client inquiries and requests, endorsement processing and other client deliverables, as necessary. The Client Manager role also has ...

Audacia Strategies

Client Services Coordinator

Arlington, VA · On-site +1

$21 - $28.25/hr

Our combined strength allows us to serve the widest variety of client needs and empower leaders to ... Strong organizational, time management, proofreading, and multi-tasking skills * Customer service ...

Audacia Strategies

Client Services Coordinator

Arlington, VA

$21 - $28.25/hr

Our combined strength allows us to serve the widest variety of client needs and empower leaders to ... Strong organizational, time management, proofreading, and multi-tasking skills * Customer service ...

Audacia Strategies

Client Services Coordinator

Arlington, VA · On-site

$21 - $28.25/hr

Client Services Coordinator We help businesses change, lead, and succeed. Audacia Strategies makes ... Strong organizational, time management, proofreading, and multi-tasking skills. Customer service ...

BSI Group

Client Manager- Info Sec

Reston, VA · On-site

$122K - $142K/yr

Client Manager Location: 12950 Worldgate Drive, Suite 800, Herndon, VA 20170 Duties ... Deliver third-party information security management standards audit services in ISO 27001, 9001 ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Washington

Client Services Manager information

See Washington salary details

$39.6K

$79.7K

$144.4K

How much do client services manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client services manager in Washington is $79,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Washington?

The most popular types of Client Services jobs in Washington are:

What are popular job titles related to Client Services Manager jobs in Washington?

For Client Services Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Washington look for?

The top searched job categories for Client Services Manager jobs in Washington are:

What cities in Washington are hiring for Client Services Manager jobs?

Cities in Washington with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $79,655 per year, or $38.3 per hour.

Client Services/Operations Associate

Glassman Wealth Services

Vienna, VA • On-site

Full-time

Posted 26 days ago

Job description

Can a company be amazing, growing, respected, and fun? This one is! And The Washington Business Journal just named us a best place to work in the Washington, DC area.
We are Glassman Wealth Services, a Tysons Corner, Virginia-based wealth management firm, and we are seeking an Operations Associate who is passionate about doing 'the work' and thrives as part of a cohesive team. Ideally, you've held a similar position that helps you appreciate the nuances of client service and support.
As a successful candidate, you will thrive in a fast-paced, entrepreneurial environment that is mission-driven, people-focused, and community-oriented. You will be honest, approachable, reliable, and motivated with a service-oriented attitude. You will balance multiple priorities in a variety of ever-changing situations. We rely on you to be an integral part of the operations infrastructure that supports our advisors and our clients.
Bottom line: we share a vision for enriching the lives of our clients, and you do too. You want to carefully orchestrate the client and team experiences - Every. Single. Day. You are trustworthy and understand the sensitive nature of the work, and appreciate the highly interpersonal relationship of this position. You should want to have fun in the job while taking it seriously and being amazing at it.
The nitty-gritty details of your responsibilities and what will make you successful are spelled out below. We encourage you to read them carefully before applying. If, when you've reviewed and re-reviewed the specifics, it sounds like we are talking about you, then don't wait - we'd like to hear from you! But please, no phone calls; we're serious about that.
And consider this: we are an equal opportunity employer, and we promise to pay you a competitive salary commensurate with experience in addition to all sorts of other outstanding benefits. We value our employees, and we're not afraid to show it. (Really, it's true - take a look at our Awesome Benefits).
In this role you will:
  • Administer basic advisory operations tasks, including money movement and client paperwork.
  • Process data entry updates and check filing.
  • Provide ad hoc support for more complex projects like reporting, billing, and compliance.
  • Be stellar at tracking the details and specifics of tasked to-do items.
  • Have an intense curiosity and be willing to dive into unchartered territory to solve problems.

Our expectations of you:
  • The integrity you bring to the role is next level.
  • You must have strong interpersonal skills and the ability to build relationships.
  • You are organized and have a keen eye and attention to the details; you also like to investigate the specifics.
  • You are reliable, steady, and consistent; these qualities come so naturally to you, you hardly know you're doing them.
  • The know-how to handle confidential information sensitively, manage competing demands and expectations, and demonstrate the highest level of client service; it is ingrained in you.
  • You respect deadlines, details, and ever-changing priorities; you have a "get it done and get it done right" mentality.
  • You begin your cover letter by telling us one goal you've set for yourself this year.
  • You are a highly resourceful and collaborative team player while also effectively working independently; you also know your capacity and are willing to expressly communicate constraints.
  • You are flexible and open to change. We mean it; this is a must.
  • By joining our team, you will enhance the Glassman Wealth brand and culture as a Best Place to Work.

Your Education and Experience
  • Bachelor's degree preferred but not required.
  • At least two to three years of strong and relevant work experience, preferably in similar positions and environments.
  • A willingness to immerse yourself in our industry and learn the nuances of finance and operations.
  • An understanding of ACATs or an upfront acknowledgment that you don't know anything at all about it, but will be willing to figure it out.

Please make sure to include your resume and a cover letter.
PS - We know the Washington area has a tight financial community. In ALL cases, your letter, resume, and interest will be kept completely confidential.

Apply