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Client Service Manager Jobs in Washington (NOW HIRING)

High Industries

Client Service Manager

Arlington, VA · On-site

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ...

Gallagher

Client Manager

Rockville, MD

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating ... How you'll make an impact The Branch Client Service Manager II is accountable for delivering high ...

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Client Service Manager information

See Washington salary details

$27.7K

$65.7K

$114.4K

How much do client service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client service manager in Washington is $65,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Washington?

The most popular types of Client Service jobs in Washington are:

What are popular job titles related to Client Service Manager jobs in Washington?

For Client Service Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in Washington look for?

The top searched job categories for Client Service Manager jobs in Washington are:

What cities in Washington are hiring for Client Service Manager jobs?

Cities in Washington with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Washington as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $65,689 per year, or $31.6 per hour.

Client Service Manager

The High Companies

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

At StructureCare, we don't just restore parking garages, we protect what supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we've worked on more than 600 facilities of every construction type. Our approach is simple:
Engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises.
Behind every successful project is a team of problem-solvers, planners, and professionals who take pride in doing things right the first time.
Looking to build a career with purpose and precision? Join StructureCare, where your work keeps everything standing.
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution.
The successful candidate will possess the following qualifications:
  • Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
  • 3 or more years in Sales/Business Development
  • Excellent written and verbal communication skills
  • Technical aptitude and strong problem-solving skills
  • Working knowledge of the construction or commercial real estate industry (preferred)
  • Willingness to be flexible in a fast-paced work environment
  • Driver's license and acceptable motor vehicle record required

In this role you will be responsible for:
  • Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets
  • Acting as the single point of contact for all long-term customer relationships
  • Monitoring and managing financial performance of all accounts within the assigned territory
  • Accountability for client deliverables
  • Communicating technical information and probable costs to key decision makers
  • Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
  • Project set up
  • Developing proposals
  • Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.
Important Details:
  • This position reports to the Territory Manager.

Working for StructureCare:
StructureCare is a unique single source for the engineering, repair, restoration, and maintenance of parking structures of all construction types. Backed by design, construction, and repair experience on over 600 structures, StructureCare helps owners and facility managers make appropriate, cost-effective decisions that promote the long-term durability of their parking garages with an ultimate focus on prevention.
  • Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.
  • Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.
  • High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program.
  • Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure."
  • Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
  • 401(k) Retirement Plan with a company match.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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