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Director Client Management Jobs in Washington (NOW HIRING)

Medium

Director, Client Services

Annapolis, MD · On-site

$100 - $140/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior‑level client relationships, acting as ...

NJI Media LLC

Director, Client Services

Washington, DC · On-site

Manage project schedules and budgets across a portfolio of accounts, ensuring optimal allocation of resources and efficient production scheduling and planning. * Identify potential risks to project ...

Kobie Marketing

Director, Client Services

Annapolis, MD · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

Kobie Marketing

Director, Client Services

Annapolis, MD · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

Kobie Marketing

Director, Client Services

Washington, DC · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

Kobie Marketing

Director, Client Services

Washington, DC · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

Capital One

Senior Director, Client Support

Mclean, VA · On-site

Senior Director, Client Support The Senior Director of Client Support is a newly created, highly ... Tasked with managing these direct-acquiring relationships, you will pioneer a high-stakes servicing ...

Socket.dev

Associate Director, Client Advisory

Alexandria, VA · On-site

$105 - $140/hr

Pathstone is a growing wealth management firm serving ultra-high net worth families, single family ... The Associate Director, Client Advisory is a key member of the Client Advisory Team, partnering ...

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Director Client Management information

See Washington salary details

$27.2K

$122.1K

$201K

How much do director client management jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director client management in Washington is $122,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $171,000.00 per year, depending on experience, location, and employer.

What does a director of client management do?

A Director of Client Management oversees the relationships between a company and its key clients, ensuring that client needs are met and business objectives are achieved. They lead client management teams, develop strategies to enhance customer satisfaction, and identify opportunities for business growth. This role often involves managing high-value accounts, resolving complex issues, and working closely with internal departments to deliver tailored solutions. Ultimately, the Director of Client Management aims to maintain strong, long-term partnerships that benefit both the client and the company.

How does a director of client management typically collaborate with internal teams to deliver client solutions?

A Director of Client Management plays a pivotal role in bridging client needs with internal capabilities. They regularly coordinate with sales, marketing, product, and operations teams to ensure that client expectations are met and exceeded. This involves leading cross-functional meetings, aligning resources, and facilitating clear communication to deliver tailored solutions efficiently. Strong collaboration skills help ensure that projects stay on track and that both client satisfaction and organizational goals are achieved.

What are the key skills and qualifications needed to thrive as a director of client management, and why are they important?

To thrive as a Director of Client Management, you need extensive experience in account management, strong business acumen, and a proven track record in building client relationships, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and data analytics platforms is typically required. Exceptional leadership, strategic thinking, and communication skills help in navigating complex client needs and leading teams effectively. These competencies are crucial for driving client satisfaction, retention, and overall business growth.
What are popular job titles related to Director Client Management jobs in Washington? For Director Client Management jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Client Management jobs in Washington look for? The top searched job categories for Director Client Management jobs in Washington are:
Director Client Management jobs near you
Infographic showing various Director Client Management job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $122,093 per year, or $58.7 per hour.

Director, Client Management and Growth

Miratech

Washington, DC • On-site, Remote

Full-time

Medical

Re-posted 4 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are seeking an experienced and dynamic leader to join our fast-growing team as Director of Client Management and Growth. The purpose of this role is to drive renewals and expansion while building strong, trusted relationships with enterprise clients. You will own accountability for net revenue retention, direct upsell and cross-sell opportunities, and deliver measurable business results for our managed services offerings. This role includes leading a high-performing client management team, creating structured playbooks, and managing strategic customer engagement initiatives. If you are passionate about customer success and accelerating business growth, this position offers the opportunity to make a major impact.
Responsibilities:
  • Own end-to-end renewal and expansion performance for managed services, ensuring exceptional net revenue retention and reduced churn.
  • Design and implement structured playbooks for renewals and expansions, with a focus on value realization and outcome-based strategies.
  • Drive upsell and cross-sell processes closely tied to client adoption, growth roadmaps, and executive-level alignment.
  • Lead, coach, and develop a high-performing client management team focused on delivering best-in-class customer experiences.
  • Foster long-term trusted partnerships with clients through effective stakeholder engagement and proactive risk management.
  • Collaborate cross-functionally to align customer strategies with internal delivery, product, and financial goals.
  • Perform other duties as may be required consistent with the purpose of this role.

Qualifications
  • Proven track record in driving renewals, expansions, and net revenue retention within IT managed services or SaaS environments.
  • Experience managing strategic enterprise accounts and building strong C-level relationships.
  • Strong leadership skills with prior experience developing and mentoring account management or client success teams.
  • Deep understanding of revenue growth strategies, value-based client engagement, and adoption-focused activities.
  • Excellent analytical, negotiation, and communication skills in a fast-paced, global business environment.
  • Ability to work cross-functionally and collaboratively across multiple departments and stakeholders.
  • Bachelor's degree or higher in Business, Technology, or a related field.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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