Client Services Manager Jobs in Iowa (NOW HIRING)

We are seeking a dedicated and organized individual to join our team as a Day Services Supervisor. In this role, you will oversee the daily operations and activities of our day program, ensuring that our participants receive the highest level of care and support. This is a rewarding opportunity to make a positive impact on the lives of individuals with developmental disabilities and help them thrive in a community-based setting.

"By helping others reach their potential, you reach yours."

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Available Position:

• Location: Urbandale, IA
• Full-time; 40 hours per week
• Monday-Friday 7:30 am to 3:30 pm, weekends as needed
• Wage: $40.560 - $42,120 annually - Based on experience
• Bonus: $1,000 (paid in one installment upon completion of 6-months continued employment)

As a Day Services Supervisor, you will be responsible for managing a team of program coordinators and direct support professionals, as well as collaborating with other departments to ensure the overall success of the program. You will ensure that all program activities are implemented effectively, according to individualized participant plans, and in compliance with state and federal regulations. Additionally, you will support the ongoing development and growth of our participants by facilitating engagement in meaningful activities, promoting independence, and fostering a sense of community and belonging.

Duties and Responsibilities:

Day Services Supervisors address the wants and needs of people with intellectual and developmental disabilities, which include:

• Supervise and provide guidance to program coordinators and direct support professionals
• Develop and implement individualized participant plans, taking into consideration their goals, preferences, and abilities
• Ensure the program activities are engaging, diverse, and provide opportunities for skill-building and personal growth

· Collaborate with other team members to design and implement individualized care plans

• Monitor participant progress and evaluate the effectiveness of interventions and supports
• Maintain accurate documentation and records, including participant files, incident reports, and statistical data
• Administer medications and maintain accurate medication records
• Familiarity with relevant regulations and standards, such as Medicaid Waiver programs
• Ensure all needs are addressed in a respectful manner with dignity and personal choice
• Complete and maintain required documentation and trainings

We provide excellent benefits to eligible employees:

• Medical, dental and vision insurance
• Company-paid life insurance as well as voluntary life insurance
• Short-term and long-term disability available
• 403(b) retirement program with match
• Paid vacation, paid sick leave and holiday hours
• Career advancement opportunities
• Generous employee referral bonus program
• Opportunities for bonuses/incentives and internal recognition programs
• Paid on-site training including CPR, First Aide, Mandatory Reporter and Medication Aide
• Build relationships and make a difference
• The MOST rewarding job you will ever have

Requirements:

• Two (2) years’ experience in a related area, preferably with individuals with developmental disabilities or an undergraduate degree (Bachelor’s) with a major or minor of study from an accredited college or university
• One (1) year in supervisory or management capacity.
• Must be at least 19 years of age
• Completion of High School Diploma or GED
• Possess a valid driver's license and current auto insurance
• Pass all background checks: criminal, DMV, dependent adult and child abuse registry
• On the job training: in-person and on-line
• Compassionate and patient demeanor
• Strong leadership skills, with the ability to motivate and inspire a team

· Ability to adapt to changing needs and priorities

• Ability to work independently and as part of a team

· Excellent organizational and time management skills

• Excellent in-person and electronic communication skills and interpersonal skills
• Vodec offers opportunities to take on more responsibility, advancement and grow your career.

Vodec’s mission is to provide services to persons with disabilities in order that those persons may live, work and participate in the community in the least restrictive environment to achieve their full potential. Our purpose is to support and advocate for persons with disabilities, so those persons have opportunities to develop to their fullest potential, to interact with society, to experience a sense of belonging and to contribute something of themselves at their own levels of ability.

Disclaimer

I understand that providing false, misleading or inaccurate information on the application, on the resume, or during an interview is grounds for disqualification from employment.