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Client Services Administrative information

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$28.5K

$51K

$81.5K

How much do client services administrative jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client services administrative in the United States is $50,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Administrative vs Customer Support Specialist?

AspectClient Services AdministrativeCustomer Support Specialist
CredentialsTypically requires high school diploma or equivalent; some roles prefer associate's degreeUsually requires high school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, online chat, or in-person support environments
Employer & Industry UsageCommon in finance, healthcare, and corporate sectorsPrevalent in retail, tech, and service industries
Search & Comparison IntentOften searched for in administrative or client management contextsOften searched for in customer service or support roles

While both roles involve client interaction, Client Services Administrative focuses on managing client accounts and administrative tasks within an organization, whereas Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. The roles overlap in communication skills and industry usage but differ in scope and daily responsibilities.

What are Client Services Administrative professionals?

Client Services Administrative professionals are employees who support client-facing teams by performing various administrative and organizational tasks. They serve as a link between clients and the company's service teams, handling correspondence, scheduling meetings, maintaining records, and ensuring smooth communication. Their role is essential for providing excellent customer service, managing client information, and helping the business operate efficiently. They often use specialized software and must have strong communication and multitasking skills.

What are some common challenges faced by Client Services Administrative professionals, and how can they be managed effectively?

Client Services Administrative professionals often juggle multiple tasks simultaneously, such as managing client communications, scheduling, and supporting account teams. One common challenge is balancing urgent client needs with routine administrative responsibilities. Effective time management, strong organizational skills, and clear communication with both clients and internal teams can help manage these demands. Regularly prioritizing tasks and using digital tools to track workflows also contribute to a smoother workday.

What are the key skills and qualifications needed to thrive as a Client Services Administrative, and why are they important?

To thrive as a Client Services Administrative, you need strong organizational skills, attention to detail, and proficiency in standard office software, often supported by a high school diploma or relevant administrative certification. Familiarity with CRM systems, scheduling software, and office productivity tools like Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving abilities, and a client-focused mindset are crucial soft skills for this role. These skills ensure efficient support for clients and internal teams, leading to positive client experiences and the smooth operation of daily business activities.
More about Client Services Administrative jobs
What are the most commonly searched types of Client Services Administrative jobs? The most popular types of Client Services Administrative jobs are:
What job categories do people searching Client Services Administrative jobs look for? The top searched job categories for Client Services Administrative jobs are:
Client Services Administrative jobs near you
Infographic showing various Client Services Administrative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 2% Temporary, and 12% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,953 per year, or $24.5 per hour.
Client Services & Administrative Coordinator

Client Services & Administrative Coordinator

Electronic Security Services, Inc. (ESSI)

Upper Marlboro, MD • On-site

$16 - $23/hr

Full-time

Medical, Retirement

Posted 6 days ago

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Job description

Position Overview

Electronic Security Services, Inc. (ESSI) is seeking a dependable, detail-oriented professional to join our team in a multi-functional role supporting front desk operations, customer service, and administrative coordination.


This position is ideal for someone who enjoys being the first point of contact, thrives in a fast-paced environment, and can balance communication, organization, and accuracy. You will play a key role in supporting both internal operations and external clients, including property managers, management companies, and community associations.


What You’ll Be Doing

  • Answer and manage incoming phone calls during business hours with a professional and courteous demeanor
  • Welcome visitors and direct inquiries appropriately
  • Manage high-volume customer emails, service requests, and follow-ups
  • Enter and maintain customer data, leads, and service tickets in internal databases
  • Serve as a communication hub between customers, technicians, sales, operations, and accounting
  • Assist with service coordination and light dispatch support as needed
  • Review and update work orders, ensuring accuracy and completeness
  • Sort and distribute incoming mail and handle general office tasks
  • Maintain organized digital and physical records
  • Support administrative functions including data cleanup, documentation, and reporting
  • Identify and escalate issues when appropriate


What Success Looks Like

  • Customers receive clear, timely, and professional communication
  • Data and records are accurate with minimal errors
  • Tasks are completed thoroughly, not rushed or incomplete
  • Internal teams can rely on the accuracy of your work
  • You maintain a positive, professional presence at the front desk and in all communications


What We’re Looking For

  • Strong verbal and written communication skills
  • Professional phone presence, tone, and customer-focused mindset
  • Excellent organization, attention to detail, and follow-up habits
  • Ability to multitask and stay composed in a fast-paced environment
  • Comfortable working with computers, email, and database systems
  • Dependable, accountable, and team-oriented
  • Ability to learn new systems and basic technical terminology (training provided)
  • High School Diploma or equivalent required
  • Ability to pass a background check


Preferred (Not Required)

  • Administrative, receptionist, dispatch, or customer service experience
  • Experience in property management, service industries, or security systems
  • Familiarity with ticketing systems or databases
  • Microsoft Office proficiency (Word, Excel, Outlook)


Schedule

  • Monday – Friday | 8:00 AM – 4:30 PM
  • 30-minute lunch break
  • On-site position (not remote)


Compensation & Benefits

  • Competitive hourly pay (based on experience)
  • Weekly pay via direct deposit
  • Medical benefits
  • 401(k) with up to 2.5% employer match
  • Free on-site parking
  • Paid training


Paid Time Off & Holidays


Loyalty-Based PTO Accrual:

  • Years 1–3: 8 hours/month
  • Years 3–5: 12 hours/month
  • 5+ years: 14 hours/month


7 Paid Holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas


About the Role

This position also supports administrative coordination related to service systems and monitored accounts, requiring a high level of accuracy, confidentiality, and communication. You’ll help ensure customer information, service details, and system records are properly maintained and aligned with company standards.

Company Description

Electronic Security Services, Inc. (ESSI) has proudly served the security needs of property management companies, commercial businesses, and institutions since 1981. With over 4,000 monitored properties, including high-rise condominiums, apartments, gated communities, and commercial facilities, ESSI is a trusted, veteran- and family-owned security integrator in the Washington Metropolitan region.
ESSI is an active Gold Member of PMA, CAI, and IREM and a nationally recognized member of the Professional Security Alliance (PSA).
ESSI is an Equal Opportunity Employer.