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Client Services Administrative Assistant Jobs (NOW HIRING)

Buck Financial Inc.

Administrative Assistant

Conway, SC · On-site

$17 - $23/hr

... Services Administrative Assistant to support our growing team. This role combines administrative support with client outreach responsibilities, including outbound calling and appointment setting. The ...

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How much do client services administrative assistant jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for client services administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Client Services Administrative Assistant vs Customer Service Representative?

AspectClient Services Administrative AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting client accounts and administrative tasksCall centers, retail, or office environments interacting directly with customers
Employer & Industry UsageFinancial, legal, consulting firms, and service industriesRetail, telecommunications, hospitality, and service sectors
Common Search & ComparisonOften compared for administrative and client support rolesCustomer interaction and support roles

The main difference is that a Client Services Administrative Assistant focuses on supporting client accounts and administrative tasks within a professional setting, while a Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles require strong communication skills but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as a Client Services Administrative Assistant, and why are they important?

To thrive as a Client Services Administrative Assistant, you need strong organizational abilities, attention to detail, and proficiency in office administration, usually supported by a high school diploma or relevant certification. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and communication tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask make someone stand out in this role. These skills are important for efficiently managing client relationships, streamlining administrative processes, and ensuring high-quality service delivery.

What are Client Services Administrative Assistants?

Client Services Administrative Assistants are professionals who provide administrative support to client service teams within an organization. Their responsibilities typically include managing schedules, handling client communications, preparing documents, and assisting with project coordination to ensure smooth client interactions. They act as a liaison between clients and internal staff, helping to resolve issues and maintain positive client relationships. Strong organizational and communication skills are essential for success in this role.

What are the top 3 skills of an administrative assistant?

A Client Services Administrative Assistant typically needs strong organizational skills, effective communication abilities, and proficiency with office software like Microsoft Office or Google Workspace. These skills enable efficient task management, clear interaction with clients and team members, and smooth daily operations.

How does a Client Services Administrative Assistant typically interact with clients and internal teams on a daily basis?

As a Client Services Administrative Assistant, you'll act as a key liaison between clients and the organization's various departments. On a typical day, you may coordinate client meetings, respond to inquiries, prepare documentation, and relay information between clients and account managers or service teams. Strong communication and organizational skills are essential as you'll need to ensure client requests are handled efficiently while maintaining accurate records. This collaborative role often involves multitasking and prioritizing tasks to support both client satisfaction and internal workflow.

What is the highest paying administrative assistant job?

The highest paying administrative assistant roles are often executive assistants or senior administrative assistants supporting top executives, with salaries exceeding $70,000 annually. Specialized skills, such as proficiency in project management tools or industry-specific knowledge, can also lead to higher compensation.

Does an administrative assistant do customer service?

A Client Services Administrative Assistant often handles customer service tasks such as responding to client inquiries, scheduling appointments, and providing support to ensure client satisfaction. Strong communication skills and familiarity with customer relationship management (CRM) tools are typically required for this role.

How much is an admin assistant's salary?

The salary for a Client Services Administrative Assistant typically ranges from $35,000 to $50,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced assistants or those in high-cost areas can earn more. Benefits and work environment also influence overall compensation.
What cities are hiring for Client Services Administrative Assistant jobs? Cities with the most Client Services Administrative Assistant job openings:
What states have the most Client Services Administrative Assistant jobs? States with the most job openings for Client Services Administrative Assistant jobs include:
Client Services Administrative Assistant jobs near you
Program Services Administrative Assistant

Program Services Administrative Assistant

Durham Exchange Club Industries

Durham, NC • On-site

$35K - $45K/yr

Full-time

Posted 19 days ago

Job description

Job Type
Full-time
Description
Make a Difference Every Day. Build a Career with Purpose.
Are you an organized, detail-oriented professional who thrives in a fast-paced environment and enjoys supporting a mission-driven team? DECI is seeking a Program Services Administrative Assistant to play a vital role in helping individuals achieve greater independence, employment success, and community inclusion.
In this position, you'll be at the heart of our Program Services team - providing administrative support, coordinating essential documentation and authorizations, maintaining confidential records, and helping ensure exceptional service delivery. If you are proactive, tech-savvy, and passionate about making a positive impact, we would love to hear from you!
Why Join DECI?
  • Meaningful work that changes lives
  • Collaborative and supportive team environment
  • Opportunity to contribute to programs that empower individuals with disabilities
  • Professional development and ongoing training opportunities
  • Diverse responsibilities that keep every day engaging and rewarding

What You'll Do
As the Program Services Administrative Assistant, you will serve as a key resource for the Program Services Department by:
Administrative & Program Support
  • Providing administrative and clerical support to Program Services staff.
  • Working closely with service coordinators, clients, and DECI team members to ensure smooth daily operations.
  • Taking meeting minutes and maintaining departmental procedures and documentation.
  • Serving as a backup for the front switchboard as needed.
Client Services & Documentation
  • Coordinating service authorization requests and tracking required documentation.
  • Entering authorizations accurately and promptly into Intuition/Vertex systems.
  • Maintaining organized, secure, and confidential electronic and paper client records.
  • Ensuring ratings, standards documentation, and Department of Labor paperwork are completed and maintained in compliance with requirements.
  • Verifying Medicaid eligibility for clients on a monthly basis.
Data Management & Reporting
  • Maintaining up-to-date program service templates, lists, and records.
  • Assisting with outcomes reporting, data compilation, and chart creation.
  • Managing customer satisfaction, employer satisfaction, and visitor surveys.
  • Supporting audit preparation and documentation reviews.
Communication & Engagement
  • Producing DECI's quarterly newsletter, highlighting client achievements, employment success stories, and opportunities for competitive employment.
  • Supporting communication initiatives that celebrate positive outcomes and organizational accomplishments.
Quality & Compliance
  • Leading record-updating projects and electronic document management efforts.
  • Assisting with CARF survey preparation, data organization, agenda development, and quality improvement planning.
  • Maintaining strict confidentiality of all client and organizational information.
Additional Support
  • Assisting individuals served by DECI as needed.
  • Supporting special projects and other duties as assigned.

Join Our Mission
At DECI, every role contributes to helping individuals reach their goals and achieve greater independence. If you're looking for a rewarding administrative career where your work truly matters, we encourage you to apply today.
Be part of a team that is changing lives, creating opportunities, and building stronger communities - one person at a time.
Requirements
QUALIFICATIONS
  • High school diploma/GED with additional business-related training. Associate's Degree preferred.
  • Minimum two years' experience in an administrative or other related position. A degree may substitute for years of experience.
  • Exceptional computer skills required. Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Access, is required.
  • Typing proficiency.
  • Excellent communication skills, business writing skills, use of grammar, and proofreading/editing ability.
  • Understanding of the strict confidentiality of information.
  • Ability to understand and follow verbal and written instructions independently, plan and organize work.
  • Excellent organizational skills. Must be able to schedule and prioritize assignments and juggle multiple tasks. Must have initiative. Flexibility in work and thought is essential.
  • Ability to assist with disabled clients in an emergency.

Preferred Qualifications
  • Associate's Degree in Business Administration or a related field.
  • Experience working in a healthcare, nonprofit, human services, or disability services environment.

Salary Description
Starting Pay: $35,000 - $45,000

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