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Client Services Administrative Assistant Jobs (NOW HIRING)

University of Pennsylvania

$16.83 - $19/hr

Posted Job Title Client Services Administrative Assistant A Job Profile Title Administrative Assistant A Summary Penn Vet's New Bolton Center provides an internationally renowned standard of care to ...

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How much do client services administrative assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for client services administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Client Services Administrative Assistant vs Customer Service Representative?

AspectClient Services Administrative AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting client accounts and administrative tasksCall centers, retail, or office environments interacting directly with customers
Employer & Industry UsageFinancial, legal, consulting firms, and service industriesRetail, telecommunications, hospitality, and service sectors
Common Search & ComparisonOften compared for administrative and client support rolesCustomer interaction and support roles

The main difference is that a Client Services Administrative Assistant focuses on supporting client accounts and administrative tasks within a professional setting, while a Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles require strong communication skills but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as a Client Services Administrative Assistant, and why are they important?

To thrive as a Client Services Administrative Assistant, you need strong organizational abilities, attention to detail, and proficiency in office administration, usually supported by a high school diploma or relevant certification. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and communication tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask make someone stand out in this role. These skills are important for efficiently managing client relationships, streamlining administrative processes, and ensuring high-quality service delivery.

What are Client Services Administrative Assistants?

Client Services Administrative Assistants are professionals who provide administrative support to client service teams within an organization. Their responsibilities typically include managing schedules, handling client communications, preparing documents, and assisting with project coordination to ensure smooth client interactions. They act as a liaison between clients and internal staff, helping to resolve issues and maintain positive client relationships. Strong organizational and communication skills are essential for success in this role.

What is the hourly rate for an admin assistant?

The hourly rate for a Client Services Administrative Assistant typically ranges from $15 to $25, depending on experience, location, and the company's size. Entry-level positions may start lower, while experienced assistants or those in high-cost areas may earn higher wages.

How does a Client Services Administrative Assistant typically interact with clients and internal teams on a daily basis?

As a Client Services Administrative Assistant, you'll act as a key liaison between clients and the organization's various departments. On a typical day, you may coordinate client meetings, respond to inquiries, prepare documentation, and relay information between clients and account managers or service teams. Strong communication and organizational skills are essential as you'll need to ensure client requests are handled efficiently while maintaining accurate records. This collaborative role often involves multitasking and prioritizing tasks to support both client satisfaction and internal workflow.

What is the highest paying administrative assistant job?

The highest paying administrative assistant roles are often executive assistants or senior administrative assistants supporting top executives, with salaries exceeding $70,000 annually. Specialized skills, such as proficiency in project management tools or industry-specific knowledge, can also lead to higher compensation.

Is being an EA a stressful job?

As a Client Services Administrative Assistant, the role can involve managing multiple tasks, deadlines, and client interactions, which may contribute to stress levels. However, the job's stressfulness depends on the work environment, workload, and individual skills in organization and communication.

How much is an admin assistant's salary?

The salary for a Client Services Administrative Assistant typically ranges from $35,000 to $50,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced assistants or those in high-cost areas can earn more. Benefits and work environment also influence overall compensation.
What cities are hiring for Client Services Administrative Assistant jobs? Cities with the most Client Services Administrative Assistant job openings:
What states have the most Client Services Administrative Assistant jobs? States with the most job openings for Client Services Administrative Assistant jobs include:
Client Services Administrative Assistant jobs near you
Client Services Administrative Assistant A

Client Services Administrative Assistant A

University of Pennsylvania

$16.83 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

University Of Pennsylvania rating

8.1

Company rating: 8.1 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

131st of 535 rated colleges and universities

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Client Services Administrative Assistant A

Job Profile Title

Administrative Assistant A

Job Description Summary

Penn Vet's New Bolton Center provides an internationally renowned standard of care to large animals. Located on a campus of 700 acres in Chester County, PA, New Bolton Center's Widener Hospital has one of the largest caseloads of any academic large animal hospital in the nation.
Under limited supervision, the Administrative Assistant Client Services is an essential personnel position located at the front desk and will provide exceptional customer service to external and internal clients.
This position is located in Kennett Square, PA. No public transportation is available.

Job Description

The front desk is staffed by a dedicated team 24 hours a day 7 days a week. The hours for this job require flexibility to work daytime, evenings, occasional overnight shifts, weekends, holidays and on call shifts. The nature of the work performed in this position requires excellent communication, compassion, attention to detail and the ability to multitask and manage competing priorities. Knowledge of equine and farm animal husbandry or prior experience in veterinary care is beneficial to success in this position.

Job Responsibilities

  • Greet and interact professionally and in a friendly manner with all internal and external clients providing accurate information.
  • Answer incoming calls including emergencies and route appropriately via switchboard.
  • Process patient admissions and discharges following standards of procedures for medical records.
  • Facilitate efficient patient movement through the hospital's communication system.
  • Process payments for services.
  • Perform additional duties that may be assigned by the supervisor.

Qualifications

High School Diploma or GED and 1-2 years of customer service experience required. Equine or farm animal knowledge and or working in a veterinary clinic preferred. Quick typing skills and computer literacy, including Microsoft Office and Outlook, are required.

This position is located in Kennett Square, PA, which is approximately 34 miles outside of Philadelphia. No public transportation is available. Must provide own transportation.

Job Location - City, State

Kennett Square, Pennsylvania

Department / School

School of Veterinary Medicine

Pay Range

$16.83 - $19.00 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protectedunder applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefitsto protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

  • Retirement:Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

  • Time Away from Work:Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.

  • Long-Term Care Insurance:In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

  • Professional and Personal Development:Penn provides an array of resources to help you advance yourself personally and professionally.

  • University Resources:As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.

  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

  • Flexible Work Hours:Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

What University Of Pennsylvania employees say

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About University of Pennsylvania

Sourced by ZipRecruiter

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1740

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