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Client Services Administrative Assistant Jobs (NOW HIRING)

$21/hr

The Employment Services Administrative Assistant will provide administrative and clerical support to ensure efficient and swift operational function within the department. This role will support all ...

Deliver exceptional client service Administrative Assistant Requirements: * Bookkeeping experience preferred. * Excellent written and verbal communication skills. * Strong computer proficiency and ...

Administrative Assistant

Tallahassee, FL · On-site

$15.50 - $21/hr

FL-Customer-Children's Medical Services-Administrative Assistant - May have an opportunity for temp to hire. CANDIDATE RESPONSIBILITIES: Providing administrative support to the Chief of Medical ...

Deliver exceptional client service Administrative Assistant Requirements: * Bookkeeping experience preferred. * Excellent written and verbal communication skills. * Strong computer proficiency and ...

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Client Services Administrative Assistant information

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$11

$21

$31

How much do client services administrative assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client services administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a client services administrative assistant?

Client Services Administrative Assistants are professionals who provide administrative support to client service teams within an organization. Their responsibilities typically include managing schedules, handling client communications, preparing documents, and assisting with project coordination to ensure smooth client interactions. They act as a liaison between clients and internal staff, helping to resolve issues and maintain positive client relationships. Strong organizational and communication skills are essential for success in this role.

How does a client services administrative assistant typically interact with clients and internal teams on a daily basis?

As a Client Services Administrative Assistant, you'll act as a key liaison between clients and the organization's various departments. On a typical day, you may coordinate client meetings, respond to inquiries, prepare documentation, and relay information between clients and account managers or service teams. Strong communication and organizational skills are essential as you'll need to ensure client requests are handled efficiently while maintaining accurate records. This collaborative role often involves multitasking and prioritizing tasks to support both client satisfaction and internal workflow.

What are the key skills and qualifications needed to thrive as a client services administrative assistant, and why are they important?

To thrive as a Client Services Administrative Assistant, you need strong organizational abilities, attention to detail, and proficiency in office administration, usually supported by a high school diploma or relevant certification. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and communication tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask make someone stand out in this role. These skills are important for efficiently managing client relationships, streamlining administrative processes, and ensuring high-quality service delivery.

What is the difference between Client Services Administrative Assistant vs Customer Service Representative?

AspectClient Services Administrative AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting client accounts and administrative tasksCall centers, retail, or office environments interacting directly with customers
Employer & Industry UsageFinancial, legal, consulting firms, and service industriesRetail, telecommunications, hospitality, and service sectors
Common Search & ComparisonOften compared for administrative and client support rolesCustomer interaction and support roles

The main difference is that a Client Services Administrative Assistant focuses on supporting client accounts and administrative tasks within a professional setting, while a Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles require strong communication skills but serve different functions within organizations.

What cities are hiring for Client Services Administrative Assistant jobs?

Cities with the most Client Services Administrative Assistant job openings:

What states have the most Client Services Administrative Assistant jobs?

States with the most job openings for Client Services Administrative Assistant jobs include:

Employment Services Administrative Assistant

tempus

On-site

$21/hr

Full-time

Posted 5 days ago


Key responsibilities

  • Process all incoming referrals and enter new referral information into the database.

  • Perform quality checks on department databases and confidential documents.

  • Assist with administrative tasks such as distributing surveys, sending end-of-service letters, and responding to inquiries.


Job description

The Employment Services Administrative Assistant will provide administrative and clerical support to ensure efficient and swift operational function within the department. This role will support all administrative aspects of the Employment Services program.

  • $21.00 an hour
  • Must be 21 years and older
  • 35 hours a week, full-time
  • 8:30am to 4:30pm, Monday - Friday
  • Stoughton, MA location

Essential Functions

  • Develop good knowledge of the Department of Developmental Service’s Employment Program and the MassAbility’s CCS and Transition Programs.
  • Perform quality checks throughout the department’s database and confidential documents.
  • Process all incoming referrals for each program within Employment Services.
  • Enter new referral information into Zuke Database.
  • Learn intake process for each program within Employment Services Department.
  • Cover intake meetings with consumers as needed.
  • Request new referrals from MassAbility as needed.
  • Complete weekly Zuke Report on all consumers in the program.
  • Distribute program surveys to participants in the program.
  • Ensure all consumer documents are up-to-date at all times.
  • Complete Cost-Calculations for DDS Programs.
  • Submit payment requests for the Transition Program.
  • Provide coverage for staff, as needed, within admin team.
  • Send out end-of-service letters.
  • Assist with responses to any inquiries to the Employment Services email.
  • Process all incoming Employment Services faxes and distribute accordingly.
  • Provide positive phone customer service for all those inquiring about the Tempus Unlimited’s Employment Services programs.
  • Report suspected abuse and neglect to DPPC and Employment Services Supervisor/Program Manager
  • Additional assignments as needed.

Competencies

  • Strong attention to detail.
  • Excellent organizational skills.
  • Ability to multi-task and meet deadlines
  • Ability to maintain confidentiality.
  • Fluency in reading/writing and speaking English language- bi-lingual preferred.
  • Professional, friendly and understanding
  • Strong computer skills and familiarity with Microsoft Office.
  • Able to work efficiently as a team player as well as individually with minimal direction.
  • Self-motivated.
  • Able to consistently maintain and build positive working relationships.
  • Willing to learn new information.
  • Punctual and dependable.
  • Familiarity with office machines, equipment and software.

Preferred Experience

  • Experience working with people with disabilities.
  • Knowledge of MassAbility and Department of Development Services.

Requirements:

  • High School or equivalent
  • Must be at least 21 years of age or older. Must be able to come into the Stoughton office.

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear.  The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

 

Travel

Some travel required for this position. Must have a valid driver’s license and reliable transportation.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.