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Client Services Administrative Jobs (NOW HIRING)

Addison Group

Client Services Associate

Charlotte, NC · On-site

$22 - $24/hr

This is an excellent opportunity for someone with strong customer service and administrative skills ... The Client Services Associate will provide exceptional customer service and administrative support ...

Sojourn Wealth Management

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Client Services Associate

Knoxville, TN · On-site

$50K - $60K/yr

The Client Service Associate is responsible for delivering exceptional client service, supporting ... This role serves as a key client contact, manages administrative and follow-up tasks, and helps ...

ProspectBlue

Client Services Associate

Richmond, VA · On-site

$50K - $60K/yr

The successful candidate will initially provide front-office, administrative, and operational support while working alongside experienced Client Service Associates and financial advisors. Over time, ...

Addison Group

Client Services Associate

Charlotte, NC · On-site

$22 - $24/hr

This is an excellent opportunity for someone with strong customer service and administrative skills ... The Client Services Associate will provide exceptional customer service and administrative support ...

Bluffton Financial Planning (Raymond James)

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Client Services Associate

Bluffton, SC · On-site

$16 - $20/hr

Position Overview The Client Service Associate (CSA) plays a critical role in delivering an ... You will serve as the primary administrative bridge between our clients, our advisors, and the ...

New

Access TCA

Manager, Client Services

Northbridge, MA · On-site

$90 - $120/hr

... administrative tasks related to travel, expense, and time off approvalsWhat we'd love to see:Corporate tradeshow/meeting and event experience preferred5 plus years of experience in a client service ...

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Client Services Administrative information

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$28.5K

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How much do client services administrative jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client services administrative in the United States is $50,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a client services administrative?

Client Services Administrative professionals are employees who support client-facing teams by performing various administrative and organizational tasks. They serve as a link between clients and the company's service teams, handling correspondence, scheduling meetings, maintaining records, and ensuring smooth communication. Their role is essential for providing excellent customer service, managing client information, and helping the business operate efficiently. They often use specialized software and must have strong communication and multitasking skills.

What are the key skills and qualifications needed to thrive as a client services administrative, and why are they important?

To thrive as a Client Services Administrative, you need strong organizational skills, attention to detail, and proficiency in standard office software, often supported by a high school diploma or relevant administrative certification. Familiarity with CRM systems, scheduling software, and office productivity tools like Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving abilities, and a client-focused mindset are crucial soft skills for this role. These skills ensure efficient support for clients and internal teams, leading to positive client experiences and the smooth operation of daily business activities.

What are some common challenges faced by client services administrative, and how can they be managed effectively?

Client Services Administrative professionals often juggle multiple tasks simultaneously, such as managing client communications, scheduling, and supporting account teams. One common challenge is balancing urgent client needs with routine administrative responsibilities. Effective time management, strong organizational skills, and clear communication with both clients and internal teams can help manage these demands. Regularly prioritizing tasks and using digital tools to track workflows also contribute to a smoother workday.

What is the difference between Client Services Administrative vs Customer Support Specialist?

AspectClient Services AdministrativeCustomer Support Specialist
CredentialsTypically requires high school diploma or equivalent; some roles prefer associate's degreeUsually requires high school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, online chat, or in-person support environments
Employer & Industry UsageCommon in finance, healthcare, and corporate sectorsPrevalent in retail, tech, and service industries
Search & Comparison IntentOften searched for in administrative or client management contextsOften searched for in customer service or support roles

While both roles involve client interaction, Client Services Administrative focuses on managing client accounts and administrative tasks within an organization, whereas Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. The roles overlap in communication skills and industry usage but differ in scope and daily responsibilities.

What jobs are considered client services?

Client services jobs involve assisting clients, managing relationships, and ensuring customer satisfaction. Roles include customer service representatives, account managers, client support specialists, and client service coordinators, often requiring communication skills and familiarity with CRM tools.

Which client services administrative job pays the most?

Client services administrative roles with seniority, specialized skills, or management responsibilities tend to offer the highest salaries. Positions such as client services managers or coordinators with experience and certifications can earn higher pay compared to entry-level administrative roles. Salary levels also vary based on industry, location, and company size.
More about Client Services Administrative jobs

What are the most commonly searched types of Client Services Administrative jobs?

The most popular types of Client Services Administrative jobs are:

What job categories do people searching Client Services Administrative jobs look for?

The top searched job categories for Client Services Administrative jobs are:

Client Services Administrative jobs near you
Infographic showing various Client Services Administrative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,953 per year, or $24.5 per hour.

Client Services Associate

Addison Group

Charlotte, NC • On-site

$22 - $24/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Job Title: Client Services Associate
Location: Charlotte, NC
Industry: Insurance / Professional Services
Pay: $22/hr.-$24/hr.
Benefits: This position is eligible for Medical, Dental, Vision, and 401K.
40-Hour Workweek | Full-Time Contract
About Our Client:
Addison Group is partnering with our client to hire a Client Services Associate. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working with people while managing detailed processes and documentation. The ideal candidate will be organized, detail-oriented, comfortable handling paperwork, and able to learn new systems and processes quickly. This is an in-office position offering the opportunity to work alongside a collaborative team while supporting clients throughout the insurance application process.
Job Description:
The Client Services Associate will provide exceptional customer service and administrative support to both internal and external clients. This role is responsible for assisting with insurance applications, processing documentation, communicating with clients, coordinating with insurance carriers, and maintaining accurate customer records. The ideal candidate is someone who enjoys a fast-paced environment, can manage a high volume of communication, and takes pride in accuracy, organization, and timely follow-up. This position requires someone who can work independently while also collaborating effectively with a team.
Key Responsibilities:
  • Maintain accurate customer databases using internal systems and Microsoft Excel.
  • Assist clients with completing insurance applications and related documentation.
  • Submit and process insurance applications accurately and efficiently.
  • Prepare and send rate quotes for both under -65 and over -65 clients.
  • Respond to a high volume of client communications, including 60+ emails per day.
  • Provide professional and timely responses to client questions and requests.
  • Follow up with insurance carriers regarding application status and outstanding items.
  • Communicate application updates to clients and ensure they remain informed throughout the process.
  • Complete Medicare Part D and Medicare Advantage prescription drug plan reviews.
  • Maintain accurate client records, application documentation, and tracking information.
  • Monitor application progress and follow up on outstanding requirements.
  • Send timely thank-you correspondence within 10 days of application approval.
  • Maintain professional and technical knowledge through ongoing review of industry information and publications.
  • Manage multiple processes and priorities while maintaining accuracy and meeting deadlines.
  • Perform additional administrative and client service duties as needed.

Qualifications:
Required:
  • Exceptional customer service and interpersonal communication skills.
  • Strong administrative and written communication abilities.
  • Excellent organizational and time-management skills.
  • Strong attention to detail and ability to manage complicated processes.
  • Ability to handle a high volume of emails and client requests.
  • Strong Microsoft Office skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Publisher.
  • Strong reporting and data management skills.
  • Ability to retain detailed process information and learn new systems quickly.
  • Strong analytical, critical-thinking, and problem-solving abilities.
  • Professionalism and strong interpersonal skills.
  • Good mathematical skills and ability to work accurately with numbers.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively as part of a team.
  • Strong follow-up skills and ability to manage tasks through completion.
  • Comfortable working with confidential client information.

Additional Details:
  • Schedule: Monday-Friday, 40 hours per week.
  • Work Arrangement: Fully in-office.
  • Employment Type: Full-time contract.
  • Fast-paced, detail-oriented environment with a strong focus on client service and administrative accuracy.
  • Position requires frequent communication with clients and insurance carriers.
  • Training will be provided on internal systems, workflows, insurance applications, and applicable processes.
  • Candidates should be comfortable managing multiple priorities, detailed paperwork, and documentation.
  • Consistent attendance and reliability are expected.
  • Ability to manage multiple deadlines and complete timely follow-up is essential.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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