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Client Service Supervisor Jobs (NOW HIRING)

VCA Animal Hospital

Client Service Supervisor

Tempe, AZ · On-site

We are seeking an experienced Client Service Professional to join our leadership team as Client Service Supervisor! We are looking for personable yet highly professional "service extraordinaire" to ...

Gallagher

Client Service Supervisor

Batavia, NY · On-site

We're looking for a Client Service Supervisor to lead our Small Business Commercial team that delivers high-quality, efficient service to clients. Reporting to the Client Service Director, you'll ...

Innovetive Petcare

Client Service Supervisor

Melrose, MA · On-site

$24 - $27/hr

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Melrose, Massachusetts Compensation: $24.00 - $27.00 / hour Description Melrose Animal Clinic At Melrose ...

Gallagher

Client Service Supervisor

Louisville, KY

We're looking for a Client Service Supervisor to lead a Commercial team that delivers high-quality, efficient service to clients. Reporting to the Client Service Director, you'll play a key role in ...

Gallagher

Client Service Supervisor

Upper Arlington, OH · Hybrid

We're looking for a Client Service Supervisor to lead a Commercial team that delivers high-quality, efficient service to clients. Reporting to the Client Service Director, you'll play a key role in ...

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Client Service Supervisor information

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$35K

$70.3K

$127.5K

How much do client service supervisor jobs pay per year?

As of Jun 20, 2026, the average yearly pay for client service supervisor in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a person who is a client?

A client is an individual or organization that receives services or products from a company or professional. In a Client Service Supervisor role, understanding clients' needs and maintaining positive relationships are essential for effective service delivery and customer satisfaction.

What is the definition of a client?

A client is an individual or organization that receives services or products from a company or professional. In a client service supervisor role, understanding client needs and maintaining positive relationships are essential for ensuring satisfaction and ongoing business. Clients can be internal or external and often require effective communication and problem-solving skills.

How does a Client Service Supervisor typically support the professional development of their team members?

A Client Service Supervisor plays a key role in coaching and mentoring team members by providing regular feedback, facilitating training sessions, and identifying growth opportunities within the organization. They often conduct performance reviews and work collaboratively with staff to set achievable goals, ensuring employees feel supported in advancing their skills. Additionally, supervisors may encourage cross-training and participation in industry workshops, helping team members expand their expertise and prepare for potential promotions.

What are the key skills and qualifications needed to thrive as a Client Service Supervisor, and why are they important?

To thrive as a Client Service Supervisor, you need strong leadership, customer service expertise, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and workflow management tools is typically required. Outstanding communication, conflict resolution, and team motivation skills help you excel in this role. These abilities are crucial for ensuring client satisfaction, fostering team performance, and maintaining efficient service operations.

What is a client vs. customer?

In a client service supervisor role, a client is an individual or organization that receives ongoing, personalized services or advice, often involving a professional relationship. A customer typically refers to someone who purchases a product or service on a transactional basis without a long-term relationship. Understanding the difference helps in providing appropriate service and building lasting relationships.

What's another word for client?

In the context of a Client Service Supervisor role, another word for client is customer, customer base, or account. These terms refer to individuals or organizations that receive services or products and are essential to maintaining strong relationships and effective communication in client-facing roles.

What does a Client Service Supervisor do?

A Client Service Supervisor is responsible for overseeing a team that provides customer service and support to clients. They ensure that clients receive timely, effective, and courteous service, address escalated issues, and implement policies to improve service quality. Additionally, they may train staff, monitor performance, and communicate client needs to other departments. Their goal is to enhance client satisfaction and maintain strong business relationships.
More about Client Service Supervisor jobs
What cities are hiring for Client Service Supervisor jobs? Cities with the most Client Service Supervisor job openings:
Who are the top companies hiring for Client Service Supervisor jobs? The top employers for Client Service Supervisor jobs are:
What states have the most Client Service Supervisor jobs? States with the most job openings for Client Service Supervisor jobs include:
Client Service Supervisor jobs near you
Infographic showing various Client Service Supervisor job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Client Service Supervisor

VCA Animal Hospital

La Quinta, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Client Service Supervisor
We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor.
Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.
Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
Skills and Qualifications
Excellent knowledge of client service and communication center operations.
Strong organizational skills.
Strong client relations and interpersonal skills.
Intermediate to expert computer skills.
Excellent oral and written communication skills.
Strong supervisory skills.
Self-starter and team player.
Strong client service background.
Ability to lift up to 40 pounds.
2 years of supervisory experience required.
2 years of experience in the veterinary field preferred.
The schedule for this position will be based on the needs of the business. Supervisor will have a flexible schedule to ensure coverage which include days, overnights, weekends and holidays.
Job Responsibilities
Responsible for the day-to-day client service areas of the front office and internally with departmental relations. This includes interviewing, training, coaching, developing, mentoring and disciplinary action as appropriate.
Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization.
Assist Hospital Manager with day to day operations.
Resolve informal client complaints, maintain and report on these issues to the hospital manager.
Responsible for the efficient day-to-day running of the front office to include enforcement of policies, procedures and protocols.
Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the hospital manager.
Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients.
Coach employees and direct reports.
Assist in the development and delivery of employee evaluations for the front desk with hospital manager.
Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business.
Handle communication of financial information to clients and doctors.
Act as a liaison between front office and other department supervisors.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! Salary is commensurate with experience and ranges from $20.00 - $25.00 per hour.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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