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Client Service Supervisor Jobs in Florida (NOW HIRING)

Innovetive PetCare

Client Service Supervisor

Doral, FL · On-site

$24 - $26/hr

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Doral, Florida Compensation: $24.00 - $26.00 / hour Description Are you an experienced Veterinary Receptionist ...

Innovetive Petcare

Client Service Supervisor

Doral, FL · On-site

$24 - $26/hr

Are you an experienced Veterinary Receptionist, Lead CSR, Veterinary Client Service Representative, or Veterinary Front Desk Supervisor looking to take the next step in your career? Doral Centre ...

Dedicated IT

Service Supervisor

Palm Beach Gardens, FL · On-site

$75K - $95K/yr

Up to 10%; may include need-based client site visits and occasional multi-day travel Promotion Path: Service Delivery Manager, Account Manager Position Summary The Service Supervisor is the ...

Xylem

Service Supervisor

Tampa, FL

... meet client demands Quality Service Delivery: Monitor service technician performance and ensure ... Supervisors should model the behavior they expect from their team. This includes demonstrating a ...

Xylem

Service Supervisor

Tampa, FL · On-site

... client demands Quality Service Delivery: • Monitor service technician performance and ensure ... Supervisors should model the behavior they expect from their team. This includes demonstrating a ...

Everon LLC

Service Supervisor

Tampa, FL · On-site

Supervises all indirect cost and expense below budget levels ... Accomplishes all commercial Service work within client and company agreed parameters. * Provides ...

Hepaco

Field Service Supervisor

Jacksonville, FL · On-site

$27 - $30/hr

Hepaco a Clean Harbors company in Jacksonville, FL is seeking a Field Service Supervisor to plan ... with client's requirements * Communicate Performs preventative and corrective maintenance on ...

Hepaco

Field Service Supervisor

Jacksonville, FL · On-site

$27 - $30/hr

Hepaco a Clean Harbors company in Jacksonville, FL is seeking a Field Service Supervisor to plan ... with client's requirements * Communicate Performs preventative and corrective maintenance on ...

Hepaco

Field Service Supervisor

Jacksonville, FL · On-site

$27 - $30/hr

Hepaco a Clean Harbors company in Jacksonville, FL is seeking a Field Service Supervisor to plan ... with client's requirements * Communicate Performs preventative and corrective maintenance on ...

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All JobsClient Service Supervisor JobsClient Service Supervisor Jobs in Florida

Client Service Supervisor information

See Florida salary details

$26.2K

$52.6K

$95.3K

How much do client service supervisor jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client service supervisor in Florida is $52,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $62,000.00 per year, depending on experience, location, and employer.

How does a client service supervisor support the professional development of their team members?

A Client Service Supervisor plays a key role in coaching and mentoring team members by providing regular feedback, facilitating training sessions, and identifying growth opportunities within the organization. They often conduct performance reviews and work collaboratively with staff to set achievable goals, ensuring employees feel supported in advancing their skills. Additionally, supervisors may encourage cross-training and participation in industry workshops, helping team members expand their expertise and prepare for potential promotions.

What are the key skills and qualifications needed to thrive as a client service supervisor, and why are they important?

To thrive as a Client Service Supervisor, you need strong leadership, customer service expertise, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and workflow management tools is typically required. Outstanding communication, conflict resolution, and team motivation skills help you excel in this role. These abilities are crucial for ensuring client satisfaction, fostering team performance, and maintaining efficient service operations.
Client Service Supervisor jobs near you
Infographic showing various Client Service Supervisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,556 per year, or $25.3 per hour.

Client Service Supervisor

Innovetive PetCare

Doral, FL • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

4th of 52 rated veterinary

Job description

Client Service Supervisor
Department: Receptionists
Employment Type: Full Time
Location: Doral, Florida
Compensation: $24.00 - $26.00 / hour
Description
Are you an experienced Veterinary Receptionist, Lead CSR, Veterinary Client Service Representative, or Veterinary Front Desk Supervisor looking to take the next step in your career?
Doral Centre Animal Hospital is seeking a Lead Veterinary Receptionist and Client Service Supervisor to help lead, develop, and inspire our growing Client Service team.
This is not an entry-level position.
We are looking for a confident veterinary professional who thrives in a fast-paced veterinary hospital, enjoys coaching and mentoring others, and understands the critical role the front desk plays in delivering an exceptional client experience.
As the leader of our Client Service team, you will serve as the bridge between pet owners, veterinary professionals, and hospital leadership-ensuring every client interaction reflects our commitment to compassionate care, operational excellence, and outstanding service.
What You'll Lead
Veterinary Client Service Operations
  • Lead daily front desk operations and client service workflows
  • Ensure exceptional client experiences from check-in through discharge
  • Support appointment scheduling, client communication, and hospital flow
  • Manage client concerns, service recovery, and escalated situations
  • Maintain accurate medical records, invoicing, and client documentation

Team Leadership and Staff Development
  • Assist with recruiting, interviewing, onboarding, and training new CSRs
  • Coach and mentor Client Service Representatives to support performance and growth
  • Conduct performance evaluations and ongoing development conversations
  • Foster a positive, accountable, and collaborative team culture
  • Help create clear expectations and consistent service standards

Hospital Operations and Workflow Management
  • Ensure client callbacks, follow-up communication, and front desk responsibilities are completed efficiently
  • Identify workflow opportunities and implement process improvements
  • Co-lead monthly CSR team meetings with hospital leadership
  • Support implementation of hospital initiatives and operational changes
  • Partner with leadership to improve efficiency, communication, and client satisfaction

Financial and Administrative Support
  • Review Accounts Receivable reports and assist with collection efforts
  • Support billing accuracy, financial compliance, and front desk accountability
  • Assist with operational reporting and hospital performance initiatives

What We're Looking For:
Veterinary Client Service Experience
  • Minimum 2+ years of experience in a Veterinary Hospital, Emergency Veterinary Hospital, Specialty Hospital, Urgent Care, or General Practice setting
  • Previous experience as a:
  • Veterinary Receptionist
  • Client Service Representative (CSR)
  • Veterinary Front Desk Coordinator
  • Lead Receptionist
  • Medical Receptionist
  • Client Service Supervisor

Leadership Experience
  • Experience training, mentoring, coaching, or leading team members
  • Strong conflict resolution and client service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and communication skills

Preferred Qualifications
  • Prior supervisory or leadership experience within a veterinary hospital
  • Experience with Instinct, ezyVet, Cornerstone, AVImark, or other veterinary software platforms
  • Familiarity with Accounts Receivable processes and front desk performance metrics
  • Bilingual English and Spanish highly preferred

Who Thrives in This Role?
You are:
✔ A natural leader who enjoys developing others
✔ Passionate about veterinary medicine and client service
✔ Organized, detail-oriented, and solutions-focused
✔ Comfortable navigating difficult client conversations
✔ Able to remain calm and professional during busy or high-pressure situations
✔ Motivated by continuous improvement and operational excellence
✔ Excited to help build and strengthen a high-performing veterinary team
Schedule Requirements
  • Full-Time Position
  • Flexible availability required
  • Ability to support evenings, weekends, and holiday rotations as needed

Full-Time Benefits Through Innovetive Petcare
Doral Centre Animal Hospital is proud to partner with Innovetive Petcare, offering a comprehensive benefits package that supports your health, wellbeing, and professional growth.
Why You'll Love Working With Us:
  • Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Employee Assistance Program (EAP)
  • Employee Pet Care Discounts
  • Life Insurance and Disability Coverage
  • Professional Development Opportunities
  • Leadership Development and Career Growth
  • Access to a National Network of Veterinary Professionals

Join a Team That Values Leadership
At Doral Centre Animal Hospital, we know exceptional veterinary care starts with exceptional client service.
If you're ready to lead from the front, mentor others, improve hospital operations, and help create an outstanding experience for pets, clients, and team members alike, we want to hear from you.
Apply today to join Doral Centre Animal Hospital as our next Lead Veterinary Receptionist and Client Service Supervisor.

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