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Client Service Supervisor Jobs in Chicago, IL (NOW HIRING)

Gallagher

Client Service Manager

Rolling Meadows, IL

Escalates issues to Client Service Director or Client Service Supervisor as appropriate * Coaches Client Service Associates through continuous learning, honest feedback, and strong talent development

Kestra Financial

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Other responsibilities as assigned by the Senior Client Service Associate Supervisory Responsibilities: None Knowledge, Skills, and/or Abilities * Advanced computer skills (Outlook, Word, Excel and ...

Kestra Financial

Client Service Associate

Schaumburg, IL · On-site

$14.25 - $19.75/hr

Other responsibilities as assigned by the Senior Client Service Associate Supervisory Responsibilities: None Knowledge, Skills, and/or Abilities * Advanced computer skills (Outlook, Word, Excel and ...

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Client Service Supervisor information

See Chicago, IL salary details

$36.1K

$72.4K

$131.3K

How much do client service supervisor jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client service supervisor in Chicago, IL is $72,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $85,500.00 per year, depending on experience, location, and employer.

How does a client service supervisor support the professional development of their team members?

A Client Service Supervisor plays a key role in coaching and mentoring team members by providing regular feedback, facilitating training sessions, and identifying growth opportunities within the organization. They often conduct performance reviews and work collaboratively with staff to set achievable goals, ensuring employees feel supported in advancing their skills. Additionally, supervisors may encourage cross-training and participation in industry workshops, helping team members expand their expertise and prepare for potential promotions.

What are the key skills and qualifications needed to thrive as a client service supervisor, and why are they important?

To thrive as a Client Service Supervisor, you need strong leadership, customer service expertise, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and workflow management tools is typically required. Outstanding communication, conflict resolution, and team motivation skills help you excel in this role. These abilities are crucial for ensuring client satisfaction, fostering team performance, and maintaining efficient service operations.
Client Service Supervisor jobs near you
Infographic showing various Client Service Supervisor job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $72,449 per year, or $34.8 per hour.

Client Service Supervisor

Canon U.S.A., Inc.

Elk Grove Village, IL • On-site

$50K - $68K/yr

Full-time

Posted 22 days ago

Canon U.S.A. rating

7.7

Company rating: 7.7 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

80th of 159 rated electronics manufacturers

Job description

About the Role
Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
Your Impact
Production and Workflow
- Monitors and ensures compliance with established workflow processes and procedures.
- Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.
- Supervises efficient and economical utilization of equipment, materials and labor.
Supervision and Employee Relations
- Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.
- Determines developmental goals and conducts periodic performance reviews with direct reports.
Client Relationship Management
- Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.
- Resolves complaints escalated by the customer or other end users in a timely manner.
People Management and Development
- Ensures effective performance management with direct reports and oversee the overall process.
- Ensures effective two-way communication with direct reports and within area of responsibility.
Equipment Knowledge and Care
- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
- Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.
Administration and Reporting
- Maintains targeted levels of profitability.
- Manages and controls inventory and assets.
Results Expected
- Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.
About You: The Skills & Expertise You Bring
Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.
- Associates degree or equivalent required.
- Strong customer service and communication skills are required.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary).
- Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary).
- Must be able to lift up to 50lbs.
We are providing the anticipated base salary range for this role: $50,020-$68,700 annually.
Company Overview
About our Company -#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM-19 #LI-RH2

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