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Client Service Supervisor Jobs in Georgia (NOW HIRING)

ProCare Rx

Client Services Supervisor

Gainesville, GA · On-site

This person will demonstrate a high level of customer service through responsiveness and professionalism. The Client Services Supervisor must be excellent communicators, capable of leading a team to ...

Insight Facilities Management Inc.

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Client Service Representative

Marietta, GA · On-site

$16 - $18/hr

Client Service Representative (CSR) Job Summary The Client Service Representative handles inbound ... Effectively communicate with fellow operators and supervisors on any potential problems with ...

MCI Careers

Customer Service Supervisor I

Savannah, GA · On-site

Our Employee Development team is hiring experienced Customer Service Supervisors to support a ... Serve as a subject matter expert on client-specific processes and expectations. Qualifications ...

PetSuites

Customer Service Supervisor

Roswell, GA

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Lawrenceville, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Cumming, GA · On-site

$16 - $19/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Woodstock, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Roswell, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Cumming, GA

$16 - $19/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Cumming, GA · On-site

$16 - $19/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Woodstock, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Norcross, GA · On-site

$13.50 - $14.50/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

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Showing results 1-20

All JobsClient Service Supervisor JobsClient Service Supervisor Jobs in Georgia

Client Service Supervisor information

See Georgia salary details

$29.6K

$59.4K

$107.7K

How much do client service supervisor jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client service supervisor in Georgia is $59,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $70,100.00 per year, depending on experience, location, and employer.

How does a client service supervisor support the professional development of their team members?

A Client Service Supervisor plays a key role in coaching and mentoring team members by providing regular feedback, facilitating training sessions, and identifying growth opportunities within the organization. They often conduct performance reviews and work collaboratively with staff to set achievable goals, ensuring employees feel supported in advancing their skills. Additionally, supervisors may encourage cross-training and participation in industry workshops, helping team members expand their expertise and prepare for potential promotions.

What are the key skills and qualifications needed to thrive as a client service supervisor, and why are they important?

To thrive as a Client Service Supervisor, you need strong leadership, customer service expertise, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and workflow management tools is typically required. Outstanding communication, conflict resolution, and team motivation skills help you excel in this role. These abilities are crucial for ensuring client satisfaction, fostering team performance, and maintaining efficient service operations.

What cities in Georgia are hiring for Client Service Supervisor jobs?

Cities in Georgia with the most Client Service Supervisor job openings:

Client Service Supervisor jobs near you
Infographic showing various Client Service Supervisor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,385 per year, or $28.6 per hour.

Client Services Supervisor

Gainesville, GA

Burgess Information Systems, Inc.
See more jobs at Burgess Information Systems, Inc.external

Full-time

Posted 17 days ago

Job description

Summary

The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met. The candidate should have prior supervisory experience, as they are responsible for supporting a team of employees and will be the first line leadership contact. This person will demonstrate a high level of customer service through responsiveness and professionalism. The Client Services Supervisor must be excellent communicators, capable of leading a team to ensure an exceptional client experience, collaboration with other central departments and stakeholders, assure all client needs are being met, to maintain client retention, renewal, and overall plan satisfaction.

Responsibilities include but are not limited to the following:

  • Assist in managing day-to-day operations of the Client Services team.
  • Lead, motivate, and support a client services team while supporting a positive work environment
  • Responsible for the overall performance and productivity of the team through management and measurement to hold team accountable for service issues and removing roadblocks and assure progress is consistent.
  • Coach and support team members to help them meet departmental goals and exceptional customer service.
  • Assist Manager in the recruitment and training of team, selecting the right candidate, proper training, and providing ongoing support.
  • Ensuring that the department meets all company procedures and policies.
  • Oversee projects of varying complexity through completion.
  • Identify, research, resolve, and follow up on all reported client issues as needed to support Account Managers.
  • Actively engage and participate in client meetings and conference calls and maintain all documentation and follow up.
  • Maintain ProCare Rx systems to assure documentation updated and accurate.
  • Work with the Implementation team to provide smooth transition to ongoing Client Services following Go Live.
  • Understand and support all internal workflows.
  • Step in as necessary to serve as primary contact for clients if staffing levels are down.
  • Cross collaboration with other teams to improve processes and systems
  • Establish and maintain professional relationship with clients, internal business lines, and external vendors.

Qualifications and Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • Experience with employee management/managing teams.
  • Proficient in Microsoft Office and other exposure to industry-related applications and software.
  • Exceptional organizational and time management skills.
  • Exceptional verbal and written communication skills.
  • Effective presentation skills for face-to-face meetings as well as webinars and video conferencing.
  • Ability to analyze, interpret, and develop solutions effectively.
  • Ability to work both independently, as well as cohesively within a team setting, with limited supervision in a fast-paced environment with timely turnarounds
  • Account management/client services experience.
  • Experience in health care or related field.
  • Knowledge of PBM industry preferred.
  • Must be willing to travel on occasion.

Physical Demands

Requires sitting, standing, and occasional light lifting.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.

ProCare Rx is an Equal Opportunity Employer.