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Client Service Executive Jobs (NOW HIRING)

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How much do client service executive jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client service executive in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $38.94 per hour, depending on experience, location, and employer.

What does a client service executive do?

A client service executive is responsible for managing client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or in person, and may use CRM software to track interactions and service requests.

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States with the most job openings for Client Service Executive jobs include:

Infographic showing various Client Service Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,753 per year, or $30.7 per hour.

P&C - Client Service Executive

Sterling Seacrest Pritchard, Inc

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

About the Organization
At Sterling Seacrest Pritchard, we are here to serve as your risk advisors first and insurance broker second.
We have a highly skilled team ready to collaborate with your business to position you to reach your goals with uniquely tailored insurance and consulting solutions.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Insurance
Description
The Client Service Executive (CSE) plays a pivotal role within the organization, overseeing the full spectrum of client account management and ensuring the highest standards of service. Building upon the responsibilities of the Client Service Associate, the CSE is responsible for strategic planning, client retention, and business growth. As a senior member of the team, the CSE serves as a mentor for their team, lead client renewal presentations, and maintain strong relationships with carriers and brokers.
WHAT YOU'LL DO (Essential Job Tasks)
As a Client Service Executive, you will:
Account Management
  • Ensure compliance with all signed documentation and regulatory filings
  • Take ultimate responsibility for billing and managing aged receivables
  • Review and take appropriate action on all account reports
  • Maintain direct communication with managers and producers regarding staff, client, and claim issues
  • Provide timely feedback to Associates/Assistants and escalate to managers as needed
  • Assess workloads and delegate duties effectively to ensure optimal team performance
  • Conduct account benchmarking and budgeting as requested
  • Act as the primary contact for clients, fostering and maintaining strong relationships
New & Renewal Accounts
  • Initiate pre-renewal and strategy discussions with clients
  • Independently handle client renewal presentations and proposals
  • Prepare and present broker service proposals
  • Conduct WC Experience Mod Forecasting and Analysis
  • Create and deliver stewardship reports
  • Negotiate terms, conditions, and premiums for new and renewal accounts
  • Ensure all client service calendar obligations are met in collaboration with producers
Mentorship & Development
  • Mentor new and current team members, providing guidance and support for their development
  • Teach classes to the organization on insurance coverage, endorsements, procedures, or best practices
  • Participate actively in continuing education (CE) and work towards obtaining industry designations as instructed by management
  • Stay current on market trends and emerging risks, sharing knowledge with the team
WHAT YOU BRING TO THE TABLE (Knowledge, Skills and Abilities)
  • 6+ years of relevant experience
  • Active Property & Casualty Agent's License
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Attention to detail and accuracy in all tasks
  • Ability to work effectively as part of a team
  • Demonstrated leadership and mentoring capabilities
  • Proficiency in managing client accounts and conducting renewals
  • Ability to negotiate effectively and independently
  • Strong analytical skills for conducting benchmarking, budgeting, and WC Experience Mod Analysis
WORKING AT SSP
Learn more about what we do: https://sspins.com/
We are Selfless, Stewards of our Partnerships.
We have a fantastic culture... https://www.youtube.com/watch?v=gOSuPIvJ2oQ
And we're here to support you!
PERKS/BENEFITS
  • Unlimited PTO
  • Health Insurance (Medical/Dental/Vision)
  • Safe Harbor 401K (We contribute 3% regardless of whether you do!)
  • Dress For Your Day
  • Flexible Work Schedule
  • Clear Growth Path
  • In-House Continuing Education
  • Team Outings & Events
  • Community Outreach
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Sterling Seacrest Pritchard participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. upon job acceptance.
Position Requirements
  • 6+ years of relevant experience
  • Active Property & Casualty Agent's License
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Attention to detail and accuracy in all tasks
  • Ability to work effectively as part of a team
  • Demonstrated leadership and mentoring capabilities
  • Proficiency in managing client accounts and conducting renewals
  • Ability to negotiate effectively and independently
  • Strong analytical skills for conducting benchmarking, budgeting, and WC Experience Mod Analysis

Full-Time/Part-Time
Full-Time
Shift
-not applicable-
City
Atlanta
State
GA
Position
P&C - Client Service Executive
Exempt/Non-Exempt
Exempt
Open Date
2/4/2026
This position is currently accepting applications.