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Client Operations Manager Jobs in Sumter, SC (NOW HIRING)

Audit Sr. - Public

Columbia, SC · On-site

$70K - $100K/yr

... to client management. • Perform risk evaluations and design audit procedures that reflect each client's operations, processes, and reporting environment. • Research technical accounting and ...

SAP EWM Senior Manager

Columbia, SC · On-site

$124K - $280K/yr

Responsibilities - Leading SAP supply chain and operations consulting projects to optimize client ... Business Administration/Management, Computer Science/Information Systems, Engineering, Operations ...

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MANAGE A TEAM * LOCATED IN A COMMUTABLE DISTANCE With a network of nearly 200 facilities across the ... S. , our client plays a critical role in keeping supplies moving and operations running smoothly ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Responsibilities - Leading the implementation and management of Oracle Cloud solutions to optimize client operations - Analyzing client needs and developing tailored Oracle technology strategies to ...

Job Overview Our client is seeking a highly motivated and experienced Project Manager to oversee ... Reporting to the Field Operations Manager, the Project Manager will develop and manage project ...

Client Partner

Columbia, SC · On-site

$123K - $164K/yr

Iron Mountain is seeking a highly motivated Client Partner to join our North America Sales team. In ... management, digital transformation, secure storage and destruction, data center operations, cloud ...

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Client Operations Manager information

See Sumter, SC salary details

$39.6K

$110.1K

$120.7K

How much do client operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for client operations manager in Sumter, SC is $110,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,300.00 and $119,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Sumter, SC? The most popular types of Client Operations jobs in Sumter, SC are:
What are popular job titles related to Client Operations Manager jobs in Sumter, SC? For Client Operations Manager jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Sumter, SC look for? The top searched job categories for Client Operations Manager jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Client Operations Manager jobs? Cities near Sumter, SC with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Sumter, SC as of June 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $110,144 per year, or $53 per hour.
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Columbia, SC

Full-time

Medical, Retirement

Posted 11 days ago


Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

48th of 277 rated insurance


Job description

Job Description:

Title:OperationsSupervisor - Commercial Lines

Work Mode:Remote (Southeastern US only)| Location/Supporting:Longwood, FL| Book Focus:General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

  • Performance Standards:Monitor productivity, efficiency, quality, and service standards.

  • Culture Promotion: Promote IOA culture and support team engagement.

  • Professional Development:Support ongoing staff training and development.

  • Succession Planning:Develop future branch operations leaders.

  • Direct Staff Management:Lead Account Management staff and provide coaching and guidance.

  • HR Management: Ensure compliance with HR policies and processes.

  • Recruitment and Onboarding:Participatein hiring, interviewing, and onboarding.

  • Performance Communication:Deliver evaluations andmaintaintransparent communication with leadership.

  • Workflow Management:Assign and balance workloads to ensure service continuity.

  • Operational Process Excellence:Implement and enforce processes and best practices.

  • Data Analysis:Monitor and interpret performance data andtake actionas needed.

  • Data Integrity:Maintainaccuratedata across agency and carrier systems.

  • Account Management:Manage an assigned book of business.

  • Technical Support:Serve as a subject matter expert for coverage and service questions.

  • Client Relationship Management:Manage client relationships and support renewals and service needs.

  • Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.

  • Renewal and New Business Execution:Lead or support the full renewal and new business process.

  • Service Excellence:Deliver excellent service and proactivelyanticipateclient needs.

  • Culture Promotion:Promote IOA culture and improve engagement.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years ofindustry experience;or 7+ yearsof sales,marketingor relationshipmanagementexperience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Professional designationspreferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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