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Client Operations Manager Jobs in Columbia, SC (NOW HIRING)

Chubb

Marketing Services & Operations Manager

Columbia, SC · On-site

  • Medical

  • Dental

  • Life

  • Retirement

The Marketing Services & Operations Manager is responsible for overseeing the delivery and ... Ensure high quality standards in all client deliverables * Collaborate with production facilities ...

Allied Universal

Director of Operations

Columbia, SC · On-site

$110 - $170/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

Allied Universal

Director of Operations

Columbia, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

Allied Universal

Director of Operations

Columbia, SC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

Allied Universal

Director of Operations

Columbia, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

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Client Operations Manager information

See Columbia, SC salary details

$36.3K

$101K

$110.6K

How much do client operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client operations manager in Columbia, SC is $100,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,400.00 and $109,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in Columbia, SC?

The most popular types of Client Operations jobs in Columbia, SC are:

What are popular job titles related to Client Operations Manager jobs in Columbia, SC?

For Client Operations Manager jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Columbia, SC look for?

The top searched job categories for Client Operations Manager jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Client Operations Manager jobs?

Cities near Columbia, SC with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Marketing Services & Operations Manager

Chubb

Columbia, SC • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 2 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

141st of 308 rated insurance

Job description

Chubb Benefits is seeking a Marketing Services & Operations Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Marketing Services & Operations Manager is responsible for overseeing the delivery and maintenance of marketing collateral for both print and digital production. This role provides editorial support and manages the development and ongoing needs of the integrated marketing platform, Marketing-on-Demand. The Manager collaborates with business partners to create scalable processes and solutions that align with product, brand, legal, and regulatory guidelines. This position also manages workflow assignment, invoice processing, compliance service requests, and serves as the primary liaison with external vendors and partners.

RESPONSIBILITIES:

  • Maintain and deliver marketing collateral to clients for both print and digital production
  • Assist with the development and maintenance of marketing needs for the integrated marketing platform, Marketing-on-Demand (MOD)
  • Collaborate with business partners to create scalable processes and solutions aligned with product, brand, legal, and regulatory guidelines
  • Manage workflow assignment (traffic management) for all marketing services job requests
  • Process all Boost invoices
  • Test all MOD uploads and coordinate User Acceptance Testing (UAT) for all MOD customizable jobs
  • Support production and execution of product materials, ensuring timely and accurate delivery
  • Peer review all in-flight jobs for quality and accuracy
  • Participate in department meetings to discuss processes, project status, and continuous improvement
  • Communicate effectively with inter-departmental stakeholders
  • Collaborate with initiative managers and marketing teams to meet project timelines
  • Serve as the main day-to-day contact for clients, suppliers, and external partners, providing timely responses to all inquiries
  • Ensure high quality standards in all client deliverables
  • Collaborate with production facilities to ensure conformance and delivery of KPIs
  • Identify and implement improvements in the efficiency and effectiveness of sales account operations
  • Perform other related duties and participate in special projects as assigned
  • Demonstrate an interest in learning about corporate value propositions to provide expertise over time in product and enrollment marketing

COMPETENCIES:

  • Relationship-Builder: Builds strong working relationships and maintains an exceptional client service mindset
  • Problem Solving: Takes an organized and logical approach to issues, looks beyond the obvious, and develops insight into problems
  • Continuous Learning: Demonstrates a desire and capacity to expand expertise and grow professionally
  • Initiative: Willingly does more than required, meets objectives with minimal supervision, and is self-motivated
  • Adaptability: Redirects efforts in response to changing circumstances and effectively prioritizes competing demands
  • Results Orientation: Executes on plans, drives for results, and takes accountability for outcomes
  • Values Orientation: Upholds and models Chubb values, acts ethically, and fosters high collaboration
  • Detail Oriented: Exceptional attention to detail and timely delivery
  • Creativity: Ability to develop alternative methods when traditional approaches aren't successful

SKILLS:

  • Ability to thrive in a fast-paced environment
  • Passionate, eager to learn, and open to sharing ideas
  • Ability to work independently and as part of a team
  • Excellent project management and multitasking skills
  • Positive attitude and strong collaboration skills
  • Highly proficient with Microsoft Word, Acrobat Pro, and PowerPoint

EDUCATION AND EXPERIENCE:

  • Bachelor's degree required
  • 5+ years' work experience in marketing operations, production, or related field
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

ABOUT CHUBB BENEFITS
Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.

ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.


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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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