ZipRecruiter

Log In

1

Client Operations Manager Jobs in Columbia, SC (NOW HIRING)

SSA Group

Retail Operations Manager

Columbia, SC · On-site

$55K - $60K/yr

Maintain a strong positive relationship with the client. * Maintain communication with the buyer ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...

ssagroup

Retail Operations Manager

Columbia, SC

Maintain a strong positive relationship with the client. * Maintain communication with the buyer ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...

ssagroup

Retail Operations Manager

Columbia, SC · On-site

Maintain a strong positive relationship with the client. * Maintain communication with the buyer ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...

Homeless No More

Program Operations Manager

Columbia, SC · On-site

The Role The Program Operations Manager is responsible for the day-to-day operational coordination ... What You Will Do Intake and Client Coordination • Implement HNM's intake process consistently and ...

New

Pwc

SAP Manufacturing Senior Manager

Columbia, SC

$124K - $280K/yr

Responsibilities - Leading SAP supply chain and operations consulting projects to optimize client ... Business Administration/Management, Computer Science/Information Systems, Engineering, Operations ...

next page

Showing results 1-20

All JobsClient Operations Manager JobsClient Operations Manager Jobs in Columbia, SC

Client Operations Manager information

See Columbia, SC salary details

$41.2K

$114.4K

$125.4K

How much do client operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for client operations manager in Columbia, SC is $114,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $124,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Columbia, SC? The most popular types of Client Operations jobs in Columbia, SC are:
What are popular job titles related to Client Operations Manager jobs in Columbia, SC? For Client Operations Manager jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Columbia, SC look for? The top searched job categories for Client Operations Manager jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Client Operations Manager jobs? Cities near Columbia, SC with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Retail Operations Manager

Retail Operations Manager

SSA Group

Columbia, SC • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

505th of 722 rated retailers

Job description

SSA Group at Riverbanks Zoo & Garden is looking for a talented Retail Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Retail Operations Manager
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Retail Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Maintain a strong positive relationship with the client.
  • Maintain communication with the buyer and vendors.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Manage POS and back-end data system.
  • Oversee proper logistics of product distribution among all shop(s) and/or carts.
  • Oversee cleanliness of all shop(s) and displays.
  • Ensure all cash handling procedures are in effect at all times.
  • Ensure all company merchandise presentation standards are met to maximize sales. Merchandise product to maximize sales.
  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Oversee stock and display product in shops. Oversee completion of daily "Shop List" as necessary.
  • Facilitate the maintenance and repair of the retail facility and equipment as necessary.
  • Develop warehousing plan to assure easy access and accountability of merchandise.
  • Ensure deliveries of merchandise are received and processed.
  • Oversee inventory of product and place orders as needed in conjunction with your buyer.
  • Manage all operational functions of the Retail Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Merchandise product to maximize sales.
  • Report daily, weekly, and monthly sales through an internal Ledger.
  • Increase sales by promotion items or suggestive selling and instill this within all staff members.
  • Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations.
  • Analyze sales and inventory to maximize opportunities.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stay in one place for extended periods and to move and handle boxes (10-35lbs) as necessary to operation.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Three to Five years in retail operations management.
  • All education backgrounds eligible, must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

What SSA Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply