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Client Operations Manager Jobs in Silver Spring, MD

Lawelawe

Operations Manager

Chantilly, VA · On-site

Our team works closely with each client to understand their specific business needs and deliver ... Overview The Operations Manager will oversee the daily operations of enterprise level business ...

Ehrlich Pest Control

Operations Manager

Sterling, VA

They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team ... Manage daily operations of specialists with the goal of providing superior customer service to our ...

Ehrlich Pest Control

Operations Manager

Sterling, VA · On-site

They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team ... Manage daily operations of specialists with the goal of providing superior customer service to our ...

ComForCare

Operations Manager

Glen Burnie, MD · On-site

As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise ... Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and ...

VTG

Operations Manager

Fort Belvoir, VA · On-site

Overview VTG is seeking an Operations Manager to support our client on-site at Fort Belvoir. What will you do? * Ensure implementation and production schedules are executed as planned * Manage and ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Maximus Global Services

Operations Manager

Sterling, VA · On-site

The Operations Manager in responsible for directing and coordinating all ground operations at the ... Customer/Client Focus * Strong Operational & Business Acumen * Knowledge of Aviation Regulations ...

Maximus Global Services

Operations Manager

Sterling, VA · On-site

The Operations Manager in responsible for directing and coordinating all ground operations at the ... Customer/Client Focus * Strong Operational & Business Acumen * Knowledge of Aviation Regulations ...

VTG

Operations Manager

Fort Belvoir, VA

Overview VTG is seeking an Operations Manager to support our client on-site at Fort Belvoir. What will you do? * Ensure implementation and production schedules are executed as planned * Manage and ...

ServiceMaster

Operations Manager

Millersville, MD · On-site

$20 - $24/hr

... operations, and profit management. - Conduct regular employee evaluations. -Conduct location ... We are looking for a self-starter with an eye for quality to achieve high client satisfaction while ...

Jet Blast, Inc.

Operations Manager

Baltimore, MD

Manage daily dispatch, scheduling, and crew deployment across all active projects. * Monitor field ... Participate in client and agency meetings; act as an operational point of contact for service ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Silver Spring, MD

Client Operations Manager information

See Silver Spring, MD salary details

$46K

$127.9K

$140.1K

How much do client operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for client operations manager in Silver Spring, MD is $127,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $138,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are the most commonly searched types of Client Operations jobs in Silver Spring, MD? The most popular types of Client Operations jobs in Silver Spring, MD are:
What are popular job titles related to Client Operations Manager jobs in Silver Spring, MD? For Client Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Client Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Operations Manager jobs? Cities near Silver Spring, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Lawelawe

Chantilly, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Be an early applicant

Job description

Who We Are
Lawelawe Management Group is a trusted provider of managed services, supporting clients across a range of industries. We specialize in delivering scalable, end-to-end solutions that include back office operations, IT infrastructure support, compliance, and risk management. Our team works closely with each client to understand their specific business needs and deliver efficient, customized support that enables long-term growth and operational stability.

By combining industry best practices with a proactive service model, we help reduce downtime, streamline operations, and enhance overall performance. At Lawelawe, we are committed to driving measurable impact and creating lasting value for our clients.

Overview
The Operations Manager will oversee the daily operations of enterprise level business units ensuring efficiency, compliance, and strategic alignment across the organization. The position will collaborate with cross functional teams to ensure seamless execution of business objectives.
Key Responsibilities
  • Directs all managed services operations ensuring quality, compliance and client satisfaction.
  • Develop and implement operational policies, procedures, and best practices.
  • Ensure adherence to Service Level Agreements and key performance indicators of the organization.
  • Lead process improvement initiatives and drive operational excellence.
  • Monitor quality standards and ensure compliance with regulations.
  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Collaborate with senior leadership across client base on strategic planning and resource allocation.
  • Review and manage operational technology solutions and systems
  • Measures productivity by analyzing performance data, financial data, and activity reports.
  • Performs other related duties as required.

Competencies
  • Excellent managerial and supervisory skills.
  • Maintain professional demeanor and diplomacy.
  • Excellent organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite or similar software.
  • Manage, plan, direct and coordinate operations. 
Qualifications
  • Ten years of related experience required
  • Bachelor's degree in business administration, management, or a related field (preferred)
  • Proven experience in a senior leadership role, preferably within the government contracting or related industry preferred
  • Strong business acumen and strategic thinking skills
  • Excellent leadership, communication, and interpersonal skills
  • Demonstrated ability to build and lead high-performing teams
  • Knowledge of government contracting regulations and compliance requirements 
Benefits
  • A competitive compensation package
  • Comprehensive health and wellness benefits, including medical, dental, and vision plans
  • Access to company-provided retirement savings options with matching contributions
  • Opportunities for professional growth and continued learning
  • Additional perks such as discounts on various services and products
Supervisory Responsibility
This position does not have direct supervisory responsibility.
Work Environment
This position will be a hybrid role (office and home) with work primarily from the Chantilly, Virginia office location. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. and may require overtime occasionally. This job operates in a professional office environment during travel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be able to remain in a stationary position 70% of the time.
  • Occasionally moves about inside the home or office location to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Expresses or exchanges ideas by means of the spoken word.  Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
  • May move office equipment up to 30 pounds.
  • Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position that will require a minimum of 40 hours per week.  Hours of work can be set by the individual; however, they should fall within the core hours of 8 AM to 5 PM Monday through Friday. Attendance at meetings or other events may necessitate a change in standard hours.
Travel
Travel is expected to be up to 30% of the time for this position.  

The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Candidates possessing the necessary qualifications for the position will be considered.

Lawelawe Management Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Offers of employment are contingent upon satisfactory completion of a comprehensive background verification, inclusive of a criminal record check. Employment may be subject to other background checks, as required by the position.