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Assistant Rooms Operations Manager Jobs in Silver Spring, MD

Marriott

Assistant Rooms Operations Manager

Dulles, VA · On-site

CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities Opens and closes ... assist in the management of the Room Operations. Participates in the management of departmental ...

Marriott

Assistant Rooms Operations Manager

Dulles, VA · On-site

CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities Opens and closes ... assist in the management of the Room Operations. Participates in the management of departmental ...

Marriott

Rooms Operations Manager

Bethesda, MD · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Washington, DC · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Washington, DC · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Arlington, VA

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

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$28.9K

$60.1K

$112.2K

How much do assistant rooms operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for assistant rooms operations manager in Silver Spring, MD is $60,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $69,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Rooms Operations Manager, and why are they important?

To thrive as an Assistant Rooms Operations Manager, you need strong organizational, leadership, and hospitality management skills, usually supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking software, and housekeeping management tools is typically required. Exceptional communication, problem-solving, and customer service skills help you excel in coordinating teams and ensuring guest satisfaction. These competencies are crucial for maintaining operational efficiency, delivering high-quality guest experiences, and supporting the overall success of the hotel.

How does an Assistant Rooms Operations Manager typically collaborate with other hotel departments to ensure guest satisfaction?

An Assistant Rooms Operations Manager works closely with teams such as housekeeping, front desk, maintenance, and guest services to coordinate smooth daily operations and resolve guest concerns efficiently. This role often involves leading regular interdepartmental meetings, communicating guest feedback, and facilitating prompt responses to any issues that may arise. Building strong relationships across teams is essential for anticipating needs, ensuring high standards, and delivering a seamless guest experience.

What is an Assistant Rooms Operations Manager?

An Assistant Rooms Operations Manager is a hospitality professional responsible for overseeing the daily operations of guest rooms in a hotel or resort. They assist the Rooms Operations Manager in managing housekeeping, front desk, and guest services to ensure high standards of cleanliness, efficiency, and customer satisfaction. This role often includes supervising staff, handling guest complaints, and coordinating with other departments to provide a seamless guest experience. Assistant Rooms Operations Managers also help implement policies, train team members, and maintain quality control. Their work is vital to maintaining a hotel's reputation and smooth daily function.
What job categories do people searching Assistant Rooms Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Assistant Rooms Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Assistant Rooms Operations Manager jobs? Cities near Silver Spring, MD with the most Assistant Rooms Operations Manager job openings:
Assistant Rooms Operations Manager jobs near you
Assistant Rooms Operations Manager

Assistant Rooms Operations Manager

Marriott

Dulles, VA • On-site

Full-time

Posted 12 days ago

Fairfield By Marriott rating

5.6

Company rating: 5.6 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

72nd of 104 rated hotels

Job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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