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Operation Manager Jobs in Silver Spring, MD (NOW HIRING)

System One

operation manager

Washington, DC · Remote

$150K - $190K/yr

Operations Manager Office of Medicare Hearings and Appeals (OMHA). / HHS REMOTE How a Operations Manager will Make an Impact: * Provide technical guidance for directing and monitoring information ...

Fluence

Technical Operation Manager

Arlington, VA

Role Overview The Technical Operations Manager is responsible for leading manufacturing readiness, quality execution, and operational excellence across Fluence's internal teams and global contract ...

Fluence

Technical Operation Manager

Arlington, VA · On-site

Role Overview The Technical Operations Manager is responsible for leading manufacturing readiness, quality execution, and operational excellence across Fluence's internal teams and global contract ...

Leidos

Facilities Operation Manager

Springfield, VA · On-site

$92K - $166K/yr

We are seeking an experienced and highly motivated Facilities Operations Manager to lead the daily operations, maintenance, and performance of our facilities. This role is responsible for ensuring ...

Leidos

Facilities Operation Manager

Springfield, VA · On-site

$92K - $166K/yr

We are seeking an experienced and highly motivated Facilities Operations Manager to lead the daily operations, maintenance, and performance of our facilities. This role is responsible for ensuring ...

CGI Inc.

Assistant Passport Operation Manager

Washington, DC · On-site

$25.25 - $32.25/hr

Assistant Passport Operation Manager Category: Leadership and Management Roles Main location: United States, District of Columbia, Washington Position ID:J0726-1190 Employment Type: Full Time ...

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Operation Manager information

See Silver Spring, MD salary details

$30.5K

$62.4K

$116.6K

How much do operation manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for operation manager in Silver Spring, MD is $62,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $76,200.00 per year, depending on experience, location, and employer.

How does an Operation Manager typically collaborate with other departments to ensure smooth business operations?

Operation Managers frequently work cross-functionally, coordinating with departments such as finance, HR, sales, and logistics to align operational processes with organizational goals. They often lead meetings to discuss workflow improvements, address supply chain issues, and resolve interdepartmental challenges. This collaborative approach helps identify bottlenecks early and ensures that resources are allocated efficiently, making strong communication and relationship-building skills essential for success in this role.

What is the difference between Operation Manager vs Supply Chain Manager?

AspectOperation ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Operations, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations within a company, managing staff and processesFocuses on managing the supply chain process, including procurement, logistics, and distribution
Employer & Industry UsageUsed across manufacturing, retail, healthcare, and service industriesPrimarily in manufacturing, retail, and logistics sectors

While both roles focus on operational efficiency, an Operation Manager oversees overall daily operations within a company, whereas a Supply Chain Manager specializes in managing the supply chain process from procurement to delivery. The roles often overlap but differ in scope and focus area.

What are Operation Managers?

Operation Managers are professionals responsible for overseeing and improving the day-to-day operations of a business or organization. Their duties typically include managing staff, optimizing processes, ensuring quality standards, and coordinating between different departments to achieve organizational goals. Operation Managers play a key role in increasing efficiency and productivity while maintaining high levels of customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong organizational, analytical, and leadership skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) software, project management tools, and Lean or Six Sigma certifications is often required. Excellent communication, problem-solving, and team-building abilities help an Operations Manager drive performance and foster a positive work culture. These skills and qualifications are vital for optimizing processes, improving efficiency, and ensuring organizational goals are met.
More about Operation Manager jobs
What are the most commonly searched types of Operation jobs in Silver Spring, MD? The most popular types of Operation jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Operation Manager jobs? Cities near Silver Spring, MD with the most Operation Manager job openings:
Operation Manager jobs near you
Infographic showing various Operation Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,433 per year, or $30 per hour.
operation manager

operation manager

System One

Washington, DC • Remote

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Operations Manager
 Office of Medicare Hearings and Appeals (OMHA). / HHS
REMOTE

How a Operations Manager will Make an Impact:

  • Provide technical guidance for directing and monitoring information systems operations.?
  • Plan, organize, and direct the Network Operations Team to ensure the stable operation of ECAPE’s network infrastructure.?
  • Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk.?
  • Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless.?
  • Responsible for managing and setting priorities for the Network Management Operations team.?
  • Provide support to ECAPE end users, operations personnel, and strategic program management.
  • Ensure effective monitoring and response to hardware, software, and network problems.
  • Coordinate and manage the routine testing and analysis of all elements of the network facilities.
  • Schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.
  • Responsible for all SLAs and performance monitoring, reporting, and process improvements

Strategic Leadership and Operations Oversight 

  • Provide overall leadership and direction for the Help Desk, Hosting, and Security operations, ensuring alignment with organizational goals, service-level agreements (SLAs), and compliance requirements. 
  • Develop, implement, and monitor operational strategies, policies, and standard operating procedures (SOPs) that improve efficiency, reliability, and customer satisfaction. 

Help Desk Management 

  • Supervise Tier 1–3 Help Desk teams, ensuring timely and effective resolution of incidents, service requests, and escalations. 
  • Maintain and monitor SLA compliance, response times, and customer satisfaction metrics 
  • Implement automation and knowledge base enhancements to streamline common requests and reduce ticket volume. 

Hosting Operations Management 

  • Oversee hosting environments ensuring system availability, scalability, and performance. 
  • Coordinate with infrastructure and application teams to support deployments, maintenance, and disaster recovery readiness. 
  • Partner with Security and Compliance teams to maintain strong cybersecurity posture, including vulnerability management, patch compliance, and access control. 
  • Ensure adherence to security frameworks (e.g., FISMA, FedRAMP, etc) 
  • Deliver security operational reports to ensure insider and external threats are mitigated. 


Required Education:

  • Bachelor’s degree in a related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications

Required Experience:

  • Experience: 7+ years of related experience in IT Operations of which at least 4 years include people management
  • 5+ years experience with managing SLAs and performance monitoring
  • Experience: 7+ years of related experience in IT Operations of which at least 4 years include people management

Required Technical Skills:

  • Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).?


Preferred Skills:

  • Relevant certifications such as ITIL v4 OR v4, CCNA, CCNP or CCIE.
  • Be proficient in project management and have knowledge of security and compliance issues.?
  • Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications

Company Description

System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions.