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Client Operations Manager Jobs in Silver Spring, MD

My City Transportation

Operations Manager

Baltimore, MD

$55 - $60/hr

The Operations Manager also leads staff performance, supports client relationships, and helps maintain strong customer satisfaction. Key Responsibilities: * Supervise and support drivers, dispatchers ...

My City Transportation

Operations Manager

Baltimore, MD · On-site

$55 - $60/hr

The Operations Manager also leads staff performance, supports client relationships, and helps maintain strong customer satisfaction. Key Responsibilities: * Supervise and support drivers, dispatchers ...

Colonial Parking Inc

OPERATIONS MANAGER

Reston, VA · On-site

Position Summary The Operations Manager is responsible for the daily management of several parking ... This position delivers company, client and customer expectations by ensuring the facility is ...

Allied Universal

Operations Manager

Washington, DC · On-site

$70K/yr

As an Operations Manager, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at one or more security locations and client sites. By ...

Allied Universal

Operations Manager

Washington, DC

$70K/yr

As an Operations Manager, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at one or more security locations and client sites. By ...

Allied Universal

Operations Manager

Washington, DC · On-site

$70K/yr

As an Operations Manager, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at one or more security locations and client sites. By ...

Excel Group

Operations Manager

Ashburn, VA · On-site

Operations Manager - On Demand Courier (24/7 operations) Location: Ashburn, Virginia Job Type ... High-Touch Client Delivery * Support clients with time-critical, sensitive shipments (e.g., life ...

U.S.VETS

Operations Manager

Washington, DC · On-site

Operations Manager This position reports directly to the Executive Director at the local U.S.VETS ... Ensures client file and program data audits are conducted to ensure compliance with funders as well ...

Lawelawe

Operations Manager

Chantilly, VA · On-site

Our team works closely with each client to understand their specific business needs and deliver ... Overview The Operations Manager will oversee the daily operations of enterprise level business ...

Lawelawe

Operations Manager

Chantilly, VA · On-site

Our team works closely with each client to understand their specific business needs and deliver ... Overview The Operations Manager will oversee the daily operations of enterprise level business ...

Lawelawe

Operations Manager

Chantilly, VA · On-site

Our team works closely with each client to understand their specific business needs and deliver ... Overview The Operations Manager will oversee the daily operations of enterprise level business ...

Sentral Services LLC

Janitorial Ops Manager

Potomac, MD · On-site

$15.75 - $20.75/hr

... client, operations leads, and corporate support teams · Promote and ensure proper employee ... managing building services · Valid Driver's License and acceptable driving record required · ...

Planned Companies

Operations Manager

Arlington, VA

$75K - $80K/yr

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Silver Spring, MD

Client Operations Manager information

See Silver Spring, MD salary details

$46K

$127.9K

$140.1K

How much do client operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for client operations manager in Silver Spring, MD is $127,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $138,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are the most commonly searched types of Client Operations jobs in Silver Spring, MD? The most popular types of Client Operations jobs in Silver Spring, MD are:
What are popular job titles related to Client Operations Manager jobs in Silver Spring, MD? For Client Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Client Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Operations Manager jobs? Cities near Silver Spring, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Jambalaya Group Recruiting

Washington, DC

$90K - $110K/yr

Other

Medical, Retirement, PTO

Posted 11 days ago

Job description

Operations Manager

Monumental Financial Planning
Location: Washington, DC 
Position Type: Full-Time

Overview

Monumental Financial Planning, a private wealth advisory practice of Ameriprise Financial Services, LLC, is a growing, client-focused wealth management practice seeking a motivated and detail-oriented Operations Manager to lead and optimize the day-to-day operations of the business.

This role is ideal for a hands-on professional who thrives on creating structure, driving accountability, and improving processes. The Operations Manager will play a critical role in supporting team development, enhancing operational efficiency, and ensuring a consistent, high-quality client experience.

This is a working manager role focused on execution, leadership, and continuous improvement.

Key Responsibilities

Operations & Process Management

  • Oversee daily operations to ensure efficiency, consistency, and scalability
  • Develop, implement, and refine workflows and operational procedures
  • Identify inefficiencies and proactively implement solutions

Team Leadership & Accountability

  • Conduct regular performance and accountability conversations
  • Provide coaching, guidance, and support to team members
  • Partner with advisors to align team execution with business objectives

Technology Optimization

  • Drive adoption and effective use of CRM and operational systems
  • Identify opportunities to streamline processes through technology
  • Support implementation of new tools and enhancements

Practice Management

  • Establish structure and operational consistency across the practice
  • Maintain high standards for client service and internal processes
  • Support strategic initiatives tied to practice growth

Qualifications

  • 3–7+ years of operations, office management, or practice management experience
  • Bachelor’s degree preferred or equivalent work experience
  • Financial services, wealth management, or banking experience strongly preferred
  • Proven ability to manage processes, workflows, and team accountability
  • Strong organizational and problem-solving skills
  • Comfortable with CRM systems (Salesforce experience a plus)
  • Ability to adapt quickly in a fast-paced environment
  • Strong interpersonal and leadership skills with a collaborative mindset

Compensation & Benefits

Base Salary:

  • Target Range: $90,000 – $110,000/annually - exempt

Benefits:

  • Health insurance (employer-sponsored)
  • 401(k) with 4% employer match
  • Paid time off (PTO): 10 days annually
  • Paid Holidays: All market holidays observed
  • Ongoing professional development opportunities

Practice Culture:

  • Collaborative and supportive 9-person team environment
  • Brand-new, state-of-the-art office space located just two blocks from the White House
  • Strong team culture with close collaboration across the practice
  • Quarterly team outings, team lunches, and an annual holiday party
  • Commitment to work-life balance, including early office closure at 4:00 PM every Friday

Why Join Monumental Financial Planning?

This is an opportunity to join a growing practice where your impact will be immediate and visible. You will help shape the operational foundation of the business, support a collaborative team, and play a key role in driving long-term success.

Equal Opportunity Employer

Monumental Financial Planning is an Equal Opportunity Employer and welcome applicants from all backgrounds.

A background check will be conducted as part of the hiring process, and successful completion is required for employment, in accordance with applicable laws.

Apply