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Client Operations Manager Jobs in Mobile, AL (NOW HIRING)

Afognak

Captain of the Guard

AL · On-site

$58K - $60K/yr

The Captain of the Guard is responsible to the Sr. Operations Manager for the scheduling, operations, staff training and quality of service to the client, which is a Fortune Global 500 company. The ...

Empower Rental Group

Service Manager - Foley

Foley, AL · On-site

Assists the rental counter and the Operations Manager. Responsibilities include, but are not ... Accept internal & external client phone calls, emails & texts and effectively assist these clients ...

Agent Operations

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Content & Social Media Coordinator

Saraland, AL · Remote

$16.50 - $17.50/hr

Social Media Management You will build and manage our clients' social media profiles across ... Client Relations & Strategy You will work directly with clients to position Agent Operations as the ...

TERRACON

Regional Finance Manager I

Theodore, AL

Partner with Corporate Accounting and Operational Finance to maintain compliance with invoicing ... Lead a team of accounting professionals to produce accurate, timely, and consistent client invoices ...

Alfa Insurance - The McKinnell Agency

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Customer Service & Client Specialist

Mobile, AL · On-site

$35K - $45K/yr

... by managing accounts, processing policy changes, answering customer inquiries, and building ... Support daily agency operations while ensuring compliance with company procedures. Qualifications

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Client Operations Manager information

See Mobile, AL salary details

$44.2K

$122.7K

$134.5K

How much do client operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client operations manager in Mobile, AL is $122,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,000.00 and $133,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are the most commonly searched types of Client Operations jobs in Mobile, AL?

The most popular types of Client Operations jobs in Mobile, AL are:

What are popular job titles related to Client Operations Manager jobs in Mobile, AL?

For Client Operations Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Mobile, AL look for?

The top searched job categories for Client Operations Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Client Operations Manager jobs?

Cities near Mobile, AL with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Captain of the Guard

Afognak

AL • On-site

$58K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Taxable Entity
AFOGNAK DIVERSIFIED SERVICES INC
Job Title
Captain of the Guard
Location
AL Mobile Airbus - Mobile, AL 36615 US (Primary)
Category
Security and Protective Services
Job Type
Full-time
Typical Pay/Range
$58,000 to $60,000 Annually
Education
Bachelor's Degree
Travel
Up to 25%
Security Clearance Required
None
POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
Afognak Diversified Services, Inc a subsidiary of Afognak Native Corporation has an opportunity for Captain of the Guard, (COTG) in Mobile, Alabama.
The Captain of the Guard is responsible to the Sr. Operations Manager for the scheduling, operations, staff training and quality of service to the client, which is a Fortune Global 500 company. The Captain of the Guard is also responsible for the hiring and staffing at all supported facilities and will coordinate all matters concerning the discipline and corrective actions of employees with the Sr. Operations Manager and has the authority to exercise these actions.
  • Maintain appropriate staffing levels across all assigned facilities, aiming to minimize overtime where feasible.
  • Ensure the quality of service consistently exceeds contractual requirements, including performance in all Key Performance Indicators (KPIs).
  • Coordinate with the Training Manager to ensure all employees remain current with required certifications, qualifications, and contract-specific training.
  • Develop and implement monthly and quarterly training plans based on client requirements.
  • Possess working knowledge of physical security systems, including access control and video surveillance systems.
  • Create, update, and maintain Post Orders and Standard Operating Procedures (SOPs).
  • Assist in compiling and submitting monthly statistical reports to the client.
  • Conduct annual vulnerability assessments and ensure Emergency Response Procedures are current and comprehensive.
  • Regularly meet with client representatives to address concerns or issues; maintain a high level of professionalism in all interactions.
  • Demonstrate the ability to multitask and respond effectively to dynamic situations and operational issues.
  • Foster a cohesive and capable team prepared to manage daily operational challenges.
  • Analyze operational processes and provide recommendations for improvement to senior management.

Payrate: $58,000 to $60,000 Annually
REQUIRED QUALIFICATIONS AND EXPERIENCE:
  • Bachelor's degree from an accredited college or university in law enforcement, security management, or a related field.
    • OR -
  • Ten (10+) years of demonstrated experience in law enforcement and/or security support services may be substituted for the educational requirement.
  • Extensive working knowledge of access control systems and protection protocols for sensitive or classified materials and facilities.
  • Proven ability to effectively supervise staff in a professional and results-oriented manner.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Strong leadership and team-building skills, with a track record of motivating and managing teams effectively.
  • Must be able to pass a background check and carry a firearm.

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").
The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.
Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.

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