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Client Operations Manager Jobs in Mobile, AL (NOW HIRING)

The SSI Group, LLC

Client Manager

Mobile, AL · On-site

The Client Manager works closely with internal technical, operational, and product teams to ensure that client workflows are optimized, issues are resolved efficiently, and performance metrics are ...

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Client Operations Manager information

See Mobile, AL salary details

$44.1K

$122.7K

$134.4K

How much do client operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client operations manager in Mobile, AL is $122,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,900.00 and $132,900.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Mobile, AL? The most popular types of Client Operations jobs in Mobile, AL are:
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What cities near Mobile, AL are hiring for Client Operations Manager jobs? Cities near Mobile, AL with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager | Full-Time | Regions Arena

Operations Manager | Full-Time | Regions Arena

Spectra

Mobile, AL • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Manage, supervise, and coordinate the day-to-day operations of Regions Arena and OVG managed properties.

  • Plan, direct, coordinate, and review work plans for facility operations, including assigning activities, monitoring workflow, and reviewing work products.

  • Select, train, motivate, and evaluate operations supervisors and staff, and provide or coordinate department staff training.

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
Utilizing independent judgment, the Operations Manager manages, supervises, and coordinates the day-to-day operations of Regions Arena. This employee's primary responsibilities include facilitation of changeovers, as well as the general maintenance and repair of facility systems. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events.
This role pays an annual salary of $70,000-$80,000
Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until July 17th, 2026.
Responsibilities
  • Assists Director of Operations in the overall daily operation and maintenance of the OVG Managed Properties.
  • Plan, direct, coordinate, and review the work plan for the OVG managed properties, services, and operations; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
  • Help create and review operation schedules.
  • Responsible for updating and approving operations timecards.
  • Prepare and seek bids for contracted services for the OVG Managed Properties.
  • Responsible for maintaining and updating the OVG-managed properties.
  • Represents the Operations Department in the absence of Director of Operations.
  • Select, train, motivate, and evaluate Operations Supervisors and full- and part-time staff.
  • Provide and/or coordinate department staff training.
  • Work with managers and other department employees to correct deficiencies; implement timely disciplinary and exiting procedures with staff (including temporary workers).
  • Assume management responsibility for all services and activities involved in the operations of all the OVG-managed properties.
  • Ensure staff are working safely and efficiently and are aware of proper safety guidelines.
  • Responsible for execution of and compliance with contracts.
  • Plan, direct, coordinate, and review the work plan for facility operations.
  • Meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
  • Partner with Operations Managers to complete part-time housekeeping / conversion and contracted labor scheduling.
  • Participate in the development and administration of the Operations Department budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary.
  • Administers contracts with outside vendors, including but not limited to pest control; window cleaning; and custodial vendors.
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
  • Provide excellent customer service assistance to internal and external clients.
  • Maintain a customer-first mentality.

Qualifications
  • Degree in Facility Management or related field preferred.
  • High School Diploma (or equivalent) required.
  • Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in an arena, convention center, or public assembly facility with knowledge of set up/housekeeping and/or event coordination.
  • Possess a valid driver's license or have the ability to acquire one.
  • Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations.
  • Self-motivated with excellent organizational skills.
  • Must be comfortable multi-tasking and working in a fast-paced environment.
  • Familiarity of OSHA requirements.
  • Strong interpersonal skills necessary, including excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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