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Client Operations Manager Jobs in Edison, NJ (NOW HIRING)

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

BNY

Director, Client Operations Manager

Manhattan, NY · On-site

... Client Services/Support function and drives future revenue growth through strategic insight on ... Experience managing large scale change and continuous process improvement * A good understanding of ...

Copper.co

Client Operations Associate

New York, NY

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

Copper.co

Client Operations Associate

New York, NY · On-site

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

Ropes & Gray

Client Operations & LPM Manager

Manhattan, NY · Hybrid

$147K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Edison, NJ

Client Operations Manager information

See Edison, NJ salary details

$46.1K

$128K

$140.3K

How much do client operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client operations manager in Edison, NJ is $128,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,700.00 and $138,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Edison, NJ? For Client Operations Manager jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Edison, NJ look for? The top searched job categories for Client Operations Manager jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Client Operations Manager jobs? Cities near Edison, NJ with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Client Operations Manager

Confidential - Staffing and Recruiting

Manhattan, NY • Remote

$65K - $80K/yr

Full-time

Posted 16 days ago

Job description

Client Operations Manager

We are seeking a dedicated and experienced Client Operations Manager to oversee and manage one of our client accounts located in the New York area. This role will require the individual to visit client locations occasionally, and serve as the primary point of contact for addressing performance and training issues for both operational and non-operational employees. The ideal candidate will have a strong background in program oversight, combined with management and training experience to ensure seamless operations and client satisfaction.

Job Duties:

  • Client Management:
    • Act as the primary liaison between the client and internal teams, ensuring effective communication and alignment with client needs.
    • Visit client locations regularly to assess operations, meet with leadership, and address performance and/or training issues.
    • Build and maintain strong relationships with client stakeholders, employees, and external partners.
  • Training and Development:
    • Conduct onboarding and orientation sessions for new hires, ensuring alignment with client protocols and expectations.
    • Design and deliver ongoing training programs to address client-specific needs, including regulatory updates and best practices.
    • Support employee development initiatives to enhance skills and improve service delivery.
    • Develop and deliver quality improvement coaching and training, leveraging data to recommend materials and skills necessary to increase quality and ensure safety.
    • Manage training requirements and schedules, recommending process improvements based on business intelligence.
    • Act as a mentor to new staff, providing realistic expectations and continuous feedback.
  • Operational Oversight:
    • Monitor staffing metrics and work with leadership and Human Resources (HR) to address gaps in workforce coverage.
    • Collaborate with recruiting and HR teams to ensure timely and quality hires.
    • Support the client in developing and implementing policies to enhance operational effectiveness.
    • Perform quality assurance visits to assess staff proficiencies and recommend or implement training improvements.
    • Develop and implement continuing education programs.
    • Assist with policy and program development as required.


Minimum Qualifications:

  • Bachelor’s degree in a relevant field; Master’s degree preferred.
  • Five years of management experience, including experience in operational or program oversight.
  • Experience in client relationship management and employee training and development.
  • Familiarity with IT and healthcare programs is strongly preferred.
  • Strong leadership and communication skills (oral and written).
  • Fluent in French preferred
  • Excellent critical thinking and problem-solving abilities.
  • Ability to work independently, manage multiple priorities, and meet deadlines.
  • Proficient in Microsoft Office Suite and other relevant applications required for the job.
  • Must be able to travel up to 40% of the time and hold a valid passport for travel to Canada.