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Client Operations Manager Jobs in Edison, NJ (NOW HIRING)

Barry's

Client Operations Lead

Hoboken, NJ · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

$20 - $23/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Dentsu, Inc.

VP, Client Operations

New York, NY · On-site

The VP, Client Operations oversees all activities related to transforming how we win, manage, and ... You will manage operational excellence and transformation initiatives that enhance governance ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Edison, NJ

Client Operations Manager information

See Edison, NJ salary details

$46.1K

$128K

$140.3K

How much do client operations manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for client operations manager in Edison, NJ is $128,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,700.00 and $138,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are popular job titles related to Client Operations Manager jobs in Edison, NJ? For Client Operations Manager jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Edison, NJ look for? The top searched job categories for Client Operations Manager jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Client Operations Manager jobs? Cities near Edison, NJ with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Client Operations Engagement Manager

Fried Frank Business Services Opportunities

New York, NY • On-site

Full-time

Medical, Retirement

Posted 19 days ago

Job description

At Fried Frank, we're a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels. We advise leading corporations, investment funds, and financial institutions on high-stakes M&A, securities, regulatory matters, real estate, and litigation. Our culture is grounded in our core values - excellence, integrity and collaboration - and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth. We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves. Our business services professionals are integral to the firm's success, driving innovation, operational excellence and exceptional client service across all areas of the firm. We offer competitive compensation and a comprehensive benefits package, including comprehensive medical coverage, retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate, driven individuals to join us, and be part of a team where you'll be supported, inspired and empowered to build an exceptional career.
Position Summary
The Client Operations Engagement Manager serves as the central coordinator for key client accounts, working closely with the Client Relationship and Supervising Partners to ensure seamless execution and delivery of legal services. Reporting to the primary Client Relationship Partner, this role is responsible for coordinating activities across partners, practice groups, and business services teams (including Finance, Marketing/Business Development, IT, and Innovation and Knowledge) to support the efficient and coordinated delivery of client work. The position is well-suited for a practicing or former attorney interested in transitioning into a client-facing operations role, leveraging their understanding of legal matters, client expectations, and law firm dynamics to drive consistency, responsiveness, and high-quality service delivery.
Duties & Responsibilities
Client Account Coordination
  • Serve as the primary point of coordination for designated client accounts, supporting the Client Relationship Partner in delivering responsive and consistent client service
  • Develop working relationships with client stakeholders to understand expectations and facilitate communication across teams
  • Coordinate responses to client requests, ensuring timely and accurate follow-through
  • Monitor client activity and proactively flag service issues or risks to the Client Relationship Partner

Cross-Functional Execution
  • Work closely with the Client Relationship Partner to coordinate client account activities and ensure alignment across stakeholders
  • Coordinate across attorneys and business services teams (e.g., Finance, Marketing/Business Development, IT, Innovation and Knowledge) to support the efficient delivery of client work
  • Ensure alignment across multiple practice groups involved in the same client account
  • Facilitate the flow of information across teams to support ongoing matters and client needs

Matter & Information Management
  • Maintain visibility into active matters and support real-time reporting and information sharing across client teams
  • Ensure accurate and timely entry and maintenance of client and matter data, including client interactions, in CRM and other systems
  • Coordinate the collection and organization of matter-related information for internal and client-facing use
  • Track and maintain client account activity and interactions to support visibility, reporting, and relationship management

Billing & Compliance Support
  • Support compliance with client outside counsel guidelines by coordinating with attorneys and finance teams
  • Assist in ensuring timely and accurate billing, including tracking inventory and supporting collections follow-up
  • Help monitor matter budgets and escalate variances or issues as appropriate

Process & Operational Support
  • Identify areas to improve coordination, communication, and workflow efficiency across client teams
  • Support implementation of tools and technologies, including Innovation/AI-enabled solutions, and knowledge, that enhance service delivery
  • Assist in preparing client-facing materials, including reports, presentations, and updates
  • Identify opportunities to improve coordination, communication, and workflow efficiency across client teams, including through the use of data and client feedback
  • Analyze client feedback and available data to identify trends and recommend improvements to service delivery and client experience

Business Development Support
  • Collaborate closely with Marketing/Business Development to support execution of client development initiatives, with Marketing/Business Development retaining primary responsibility for strategy, positioning, and pitch leadership
  • Coordinate, in partnership with Marketing/Business Development, the inputs and logistics required for pitches, proposals, and client reporting across partners and internal teams
  • Support Marketing/Business Development in tracking client activity and follow-through on key initiatives

Qualifications
Education
  • Juris Doctor (J.D.) strongly preferred. In lieu of a J.D., candidates should bring substantial experience in a law firm, professional services, or other complex, client-facing environment, demonstrating the ability to support sophisticated client engagements and work effectively with senior stakeholders.

Experience
  • 4-7+ years of experience as a practicing attorney, or in a law firm, professional services, or other complex, client-facing environment involving coordination across multiple stakeholders
  • Demonstrated ability to manage competing priorities in a fast-paced, client-driven environment
  • Familiarity with how legal matters are staffed, managed, and delivered
  • Interest in transitioning into a client operations / coordination-focused role

Skills & Capabilities
  • Strong organizational and coordination skills across multiple stakeholders
  • Ability to navigate shifting priorities and deadlines in a fast-paced environment
  • Clear and professional communication with attorneys, clients, and business teams
  • Ability to operate effectively with senior stakeholders, including partners and client representatives
  • High attention to detail and follow-through
  • Sound judgment and discretion when handling sensitive information
  • Comfort working with data, reporting, and systems to support client service delivery

Attorney Career Transition Opportunity
  • Leverages legal training and matter experience without requiring traditional practice, while also appealing to individuals with experience in complex, client-facing environments
  • High exposure to partners, clients, and firm operations
  • Opportunity to build expertise in the business side of law firms
  • Pathway into broader client management or operations leadership roles

The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
New York Salary Range
$175,000-$225,000 USD

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