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Client Operations Manager Jobs in Dover, NJ (NOW HIRING)

Zelis

Director, Payer Client Operations

Morristown, NJ · On-site

Lead, coach, and develop a team of managers responsible for delivering exceptional operational performance and client outcomes. * Build a high-performing, accountable culture by developing leadership ...

Senior Helpers

Operations Manager

Fairfield, NJ · On-site

This person will manage the day-to-day operations and personnel of the office. Reporting directly ... Collect and analyze data in preparation for weekly meetings with the team; including client ...

Senior Helpers

Operations Manager

Fairfield, NJ · On-site

This person will manage the day-to-day operations and personnel of the office. Reporting directly ... Collect and analyze data in preparation for weekly meetings with the team; including client ...

BrightView

Operations Manager

Hillside, NJ · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure client's work is delivered on time, within scope, and within forecast. 9. Resource Planning

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Dover, NJ

Client Operations Manager information

See Dover, NJ salary details

$45.6K

$126.7K

$138.8K

How much do client operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client operations manager in Dover, NJ is $126,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,300.00 and $137,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Dover, NJ look for? The top searched job categories for Client Operations Manager jobs in Dover, NJ are:
What cities near Dover, NJ are hiring for Client Operations Manager jobs? Cities near Dover, NJ with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Operations Associate

Client Operations Associate

Rockefeller Capital Management

Florham Park, NJ • On-site

$45K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

About Rockefeller Capital Management
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 33 markets throughout the United States, as well as an office in London. The Firm oversees $221 billion in client assets as of May 31, 2026.
Position
A Private Advisor team within our Rockefeller Global Family Office is seeking a motivated individual to join its growing practice as a Client Operations Associate. In this role, you'll work closely with the Private Advisor team to support the daily operational needs of the practice and ensure a seamless client experience. The ideal candidate is technologically proficient, professional, and proactive. They excel at managing complex operational tasks, anticipating needs, and resolving issues quickly and accurately while supporting the team with solutions focused approach.
Responsibilities
  • Manage aspects of calendars and phone lines by planning and scheduling meetings, conferences, teleconferences, and travel
  • Work with supporting staff to print and prepare client presentations, marketing collateral and other important materials for client-related meetings
  • Prepare client correspondence, obtain necessary management approvals, and transmit
  • Responsible for submitting the team's monthly Travel and Expense report via Concur
  • Manage social media and marketing events
  • Create, maintain, and archive documents in an organized filing system
  • Compile contact database to ensure contacts are accurate and up to date
  • Assisting with client online access
  • Oversee client insurance and annuities processing
  • Completing investment subscription documents
  • Review daily activity and reconcile current client activity, funds transfers and previous day's activity and trades against various clearing firm systems to ensure accuracy
  • Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
  • Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed and approved
  • Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
  • Maintain confidentiality, trust, and support at all times

Qualifications
  • 3-5 years prior client service experience within financial industry, or equivalent experience, preferred
  • Series 7 & 66 strongly preferred, and if not, willing to obtain
  • BA/BS degree

Skills
  • Excellent interpersonal and communication skills to interact with the Private Advisor team, business partners, clients, and multiple levels of staff and management
  • High proficiency in Microsoft Office - Outlook, Word, Excel and PowerPoint
  • Detail-oriented with ability to prioritize and organize workflow
  • Exceptional ability to multitask with a strong sense of urgency and prioritize competing deadlines
  • Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
  • General knowledge base of basic finance and investment principles is a plus

Compensation Range
The anticipated base salary range for this role is $45,000 to $110,000. Base salary for the role will depend on several factors, including a candidate's qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.
Disclosure
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, "Rockefeller") is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law ("protected characteristics").
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.

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