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Client Operations Manager Jobs in Dover, NJ (NOW HIRING)

Operations Manager

Livingston, NJ · On-site

$28 - $35/hr

Managing Customer and client satisfaction and representing and improving brand operations * Networking and building relationships with partners and Centers of Influence * Assigning jobs, managing ...

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure client's work is delivered on time, within scope, and within forecast. 9. Resource Planning

... client service skills and provide strategic support. Responsibilities - Work collaboratively with the Sales Manager and Marketing Director. - Track and analyze key metrics including pipeline growth ...

Sales Operations Manager

Iselin, NJ · On-site

$80K - $120K/yr

... client service skills and provide strategic support. Responsibilities - Work collaboratively with the Sales Manager and Marketing Director. - Track and analyze key metrics including pipeline growth ...

Sales Operations Manager

Iselin, NJ · On-site

$80K - $120K/yr

... client service skills and provide strategic support. Responsibilities - Work collaboratively with the Sales Manager and Marketing Director. - Track and analyze key metrics including pipeline growth ...

Develop high, wide & deep client relationships * Work with key sales rep to grow new business ... Operations Manager - Hospital II Company: Agiliti Location City: Oakland Location State: New Jersey ...

New

Develop high, wide & deep client relationships * Work with key sales rep to grow new business ... Operations Manager - Hospital II Company: Agiliti Location City: Oakland Location State: New Jersey ...

New

... client satisfaction and operational excellence Skilled in effective management of staff and resources in multiple projects through all life-cycle phases Ability to build open, trustworthy ...

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Client Operations Manager information

See Dover, NJ salary details

$45.6K

$126.7K

$138.8K

How much do client operations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client operations manager in Dover, NJ is $126,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,300.00 and $137,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Dover, NJ look for? The top searched job categories for Client Operations Manager jobs in Dover, NJ are:
What cities near Dover, NJ are hiring for Client Operations Manager jobs? Cities near Dover, NJ with the most Client Operations Manager job openings:
Operations Manager

Operations Manager

PuroClean

Livingston, NJ • On-site

$28 - $35/hr

Full-time

Re-posted 13 days ago


PuroClean rating

6.6

Company rating: 6.6 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Operations Manager
Perks:
  • Online Mobile Courses
  • Flexible Scheduling
  • Paid Training for Career Advancement
  • Opportunity to Help People in Times of Need
  • Aggressive Competitive Wages

Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a 'One Team' mentality, manage production operations, ensuring jobs are completed according to PuroClean® production processes and procedures. Manage all aspects of Franchise production. Keep owner or General Manager updated on production. Manage and improve customer satisfaction, including the resolution of customer complaints. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. Production division annual initiatives are completed effectively. A PuroClean Operations Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
  • Managing Customer and client satisfaction and representing and improving brand operations
  • Networking and building relationships with partners and Centers of Influence
  • Assigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming role of production manager as needed
  • In house Human Resources management, overseeing all aspects of safety and health requirements and daily office management.
  • Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
  • Maintaining inventory for equipment, vehicles and facilities related maintenance. 'personal ownership'
  • Ensure clear communication with entire staff, ability to manage relationships.

Qualifications:
  • Focus on personal development, team building, and leadership skills is essential
  • Attention to detail, aptitude for multitasking and calm under pressure
  • Aptitude with record keeping, easily accessing information and communicating 'the message'
  • Awareness and respect for safety, using care are caution with teammates and customers
  • Strength with multitasking and handling deadlines, organizational and leadership skills
  • Ability to learn quickly and flexible with change and professional challenges

Compensation: $28.00 - $35.00 per hour
"We Build Careers" - Steve White, President and COO
With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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