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Client Operations Manager Jobs in Boston, MA (NOW HIRING)

Transdev

Operations Manager-Readville

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Transdev

Operations Manager-Readville

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Transdev

Operations Manager-Washington

Roxbury, MA · On-site

$68K - $84K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Transdev

Operations Manager-Washington

Dorchester, MA · On-site

$68K - $84K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Transdev

Operations Manager-Washington

Roxbury, MA · On-site

$68K - $84K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Transdev

Operations Manager-Freeport

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Opations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

WeDriveU

Operations Manager - Transit

Boston, MA · On-site

$94K - $97K/yr

The Operations Manager (OM) will report to the General Manager and assist with all supervisory ... The OM will work onsite and will actively communicate with the client as well as other vendors.

Transdev

Operations Manager-Freeport

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Opations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Transdev

Operations Manager-Freeport

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Opations Manager plays a critical role in overseeing daily transit ... Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages ...

Clean Harbors

ERTS Operations Manager

Norwell, MA · On-site

$133K/yr

... client satisfaction with cost effectiveness in mind. - Accountable for project managers working ... emergency operations center, as assigned. - Perform other job-related duties as required.

WeDriveU

Operations Manager - Transit

Hyde Park, MA · On-site

$94K - $97K/yr

The Operations Manager (OM) will report to the General Manager and assist with all supervisory ... The OM will work onsite and will actively communicate with the client as well as other vendors.

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Showing results 1-20

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Boston, MA

Client Operations Manager information

See Boston, MA salary details

$48.3K

$134.4K

$147.2K

How much do client operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client operations manager in Boston, MA is $134,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $145,600.00 and $145,600.00 per year, depending on experience, location, and employer.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Boston, MA? The most popular types of Client Operations jobs in Boston, MA are:
What are popular job titles related to Client Operations Manager jobs in Boston, MA? For Client Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Boston, MA look for? The top searched job categories for Client Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Client Operations Manager jobs? Cities near Boston, MA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Boston, MA as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $134,363 per year, or $64.6 per hour.
Security Operations Manager

Security Operations Manager

Northeast Security

Boston, MA • On-site

Full-time

Posted 13 days ago

Northeast Security Inc. rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

29th of 100 rated security

Job description

Security Operations Manager

Northeast Security is seeing a Security Operations Manager for some of our premiere sites

**Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually**

Pay: $28

Security Operations Manager Responsibilities include but are not limited to:

  • Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
  • Answer calls from account managers and assist them with filling their shifts with floaters.
  • Ensure that trained and qualified security personnel properly staff all posts.
  • Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
  • Review and approve all reports, duty logs, etc. submitted by security personnel.
  • Ensure timely notification of all serious incidents to clients and upper management.
  • Maintain effective communications with all assigned security personnel.
  • Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
  • Work with upper management in the development and implementation of sound employee relations, development, and retention programs for the location.
  • Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Security Operations Requirements:

  • Must have five years of Account management experience.
  • Security management is preferred
  • Customer Service Experience preferred.
  • Previous security supervisor experience, or related field/education.
  • Neat and professional appearance
  • Dependable means of transportation
  • Ability to communicate clearly and effectively in English (both written and verbal)
  • Must be available to be on call 24/7 for any emergency situations or site issues/staffing issues.
  • High School Diploma/GED Equivalent
  • Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
  • Must be at least 18 years of age.

Assume other duties as required by either Client or Northeast Security, Inc

Security Operations Manager Skills:

  • Excellent customer service skills and service delivery orientation
  • Familiarity with WinTeam
  • Client Management Skills
  • Strong Leadership skills
  • Knowledge of supervisory practices, procedures, and security operations
  • Ability to provide positive direction and motivate performance.
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Ability to show responsibility and friendliness towards clients and residents.
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Must be knowledgeable of all company policies and procedures.
  • Maintain effective relationships with all levels of the company and client organizations

IND456


Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.


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