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Client Operations Manager Jobs in Chicopee, MA (NOW HIRING)

Milliman

Client Success Manager (MedInsight)

Windsor, CT · Remote

$788/wk

Client Success Managers are responsible for day-to-day client operations, including ticket management, coordinating system updates, managing data refreshes, and communicating release notifications.

FAVARH

Client Relationship Manager

Windsor, CT · On-site +1

$89K - $148K/yr

Apply operational best practices to ensure plans run efficiently and meet specific client needs * Enhance service delivery by managing risk and improving efficiency and quality * Serve as a liaison ...

Sephora

Operations Associate - Part Time

Holyoke, MA · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Part Time

Holyoke, MA

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

LVMH

Operations Associate - Part Time

Holyoke, MA · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Chicopee, MA

Client Operations Manager information

See Chicopee, MA salary details

$44.7K

$124.3K

$136.2K

How much do client operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client operations manager in Chicopee, MA is $124,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,700.00 and $134,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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Client Operations Manager jobs near you

Operations Manager

Mass Commercial Cleaning

Ludlow, MA

$62K/yr

Full-time

Posted yesterday

New

Job description

Operations Manager I

Employer: Mass Commercial Cleaning Inc.

Worksite Location: 660 Main St., Sturbridge, MA 01566 (Worcester County)

Salary: Starting at $62,691 per year

Job Description:

Mass Commercial Cleaning Inc. is seeking a dynamic, full-time Operations Manager I for our Sturbridge, MA business operations. The Operations Manager will oversee the daily management of our cleaning teams, ensuring the highest standards of quality and efficiency.

Key Responsibilities:

  •  Support operational implementation of new client accounts.
  •  Coordinate daily cleaning at client sites and dispatch necessary equipment.
  •  Supervise existing front-line / cleaning staff.
  •  Conduct routine site visits to ensure compliance with quality and safety regulations.

Minimum Job Requirements:

  •  Education: High School diploma or GED.
  •  Experience: 24 months in office/commercial cleaning and front-line staff supervision.
  •  Language: Proficiency in Spanish is required.
  •  Travel: Up to 50% of the time to various unanticipated client sites within the local geographic area and the main office.
  •  License: Must possess a valid Driver’s License.

Why Join Us?

Enjoy competitive compensation, a supportive environment that encourages professional growth, and a positive workplace culture where you can expand your career.

To Apply: Direct all resumes and inquiries to Robert Benson, President, at bob.benson@macommclean.com.

Mass Commercial Cleaning is a technology-enabled janitorial partner serving 170 facilities in over 50 cities across Massachusetts and Connecticut. Leading the way for reliable cleaning services, we’re the corporate cleaning company in the New England area. We are also employee owned!