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Client Operations Manager Jobs in Chicopee, MA (NOW HIRING)

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Client Operations Manager information

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$44.7K

$124.3K

$136.2K

How much do client operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client operations manager in Chicopee, MA is $124,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,700.00 and $134,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are popular job titles related to Client Operations Manager jobs in Chicopee, MA?

For Client Operations Manager jobs in Chicopee, MA, the most frequently searched job titles are:

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The top searched job categories for Client Operations Manager jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Client Operations Manager jobs?

Cities near Chicopee, MA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

DINING SERVICES MANAGER- K12 Food Operations - SPRINGFIELD, MA

Compass Group

Springfield, MA • On-site

$58K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

345th of 491 rated business services

Job description

Salary: $58,000-61,000
Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.
Job Summary
Chartwells K12 is hiring a Dining Services Manager to oversee multiple K12 schools within our client's ISD in Springfield, MA. Working for the leadership team, you will be a primary point of contact for the school administrator. In this key operations role, you will be responsible for foodservice, lead the teams within your assigned zone, and manage the overall operation. You will provide planning and direction within the assigned schools to achieve operational and financial goals in a dynamic environment, comply with all applicable regulations, maintain strong client relationships, and fulfill our mission to feed kids.
Essential Duties and Responsibilities:
  • Oversees dining services operations across 8-10 schools within the Springfield school district.
  • Interacts with client and represents Chartwells K12 food services team in a friendly and service-oriented manner.
  • Assists the Dining Director with profit and loss and budgeting as it pertains to your dedicated zone.
  • Adherance to recipe compliance and providing top quality food.
  • Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a school setting, including quality improvement, sanitation, infection control and all facility-related activities.
  • Involved in the rollout of new culinary programs in conjunction with the Chartwells K12 marketing and culinary team.
  • Assists with the preparation of quarterly reports for client presentation.
  • Works with marketing and culinary department to increase sales by innovations and food quality.
  • Communicates with the culinary department to ensure the food programs reflect the vision of the company.
  • Performs other duties as assigned.

Qualifications:
  • 2 years of food service management experience.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Table service and catering experience is preferred.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Communication skills both written and verbal.
  • Bilingual (Spanish English) HIGHLY PREFERRED
  • Financial, budgetary, accounting and computational skills with P&L oversight.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.
  • Bachelor's degree is preferred.

Apply to Chartwells Schools today!
Chartwells Schools is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Chartwells K-12 maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Chartwells K-12are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1554990
Chartwells K12
SARA C ST CLAIR
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