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Client Operations Manager Jobs in Michigan (NOW HIRING)

Compass Group

Operations Manager

Detroit, MI

$50K - $62K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... customer/client contact. * Ability to communicate effectively in written format and oral ...

Compass Group

Operations Manager

Detroit, MI · On-site

$50K - $62K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... customer/client contact. * Ability to communicate effectively in written format and oral ...

Compass Group

Operations Manager

Detroit, MI · On-site

$5.0K - $62K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... customer/client contact. * Ability to communicate effectively in written format and oral ...

Compass Group

Operations Manager

Detroit, MI · On-site

$50K - $62K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... customer/client contact. * Ability to communicate effectively in written format and oral ...

CCC

Operations Manager - WWT

Auburn Hills, MI · On-site

The Operations Manager ensures projects meet contractual requirements, client objectives, budget, schedule, safety, and quality standards while effectively coordinating multidisciplinary internal ...

National Veterinary Associates

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating ... Lead the hospital team to enhance processes and workflows, covering client service, operations, and ...

SSA Group

Food Service Operations Manager

Royal Oak, MI · On-site

$60K - $70K/yr

Maintains a close relationship with the client's staff to ensure a positive working relationship ... Two years Operations Manager experience dependent on sales, more years' experience may be ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Michigan

Client Operations Manager information

See Michigan salary details

$38.8K

$107.8K

$118.1K

How much do client operations manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for client operations manager in Michigan is $107,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,800.00 and $116,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Michigan? The most popular types of Client Operations jobs in Michigan are:
What are popular job titles related to Client Operations Manager jobs in Michigan? For Client Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Michigan look for? The top searched job categories for Client Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Operations Manager jobs? Cities in Michigan with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $107,797 per year, or $51.8 per hour.
Operations Manager

Operations Manager

Compass Group

Detroit, MI

$50K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,073 frontline employees who took The Breakroom Quiz

312th of 449 rated business services

Job description

Salary: $50,000 - $62,000

Other Forms of Compensation: up to $2500 annual bonus 

Pay Grade: 10 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department.  You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.    

Essential Duties and Responsibilities:

  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assists in the hiring process; interview, hiring and training of new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications:

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor’s degree is preferred.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1546517

TouchPoint

Caitlin Pham

[[req_classification]] 

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