Client Operations Manager Jobs in Connecticut (NOW HIRING)

Company Description
SBM, an international facilities services company, is searching for a dynamic and energetic individual to join our Manager in Training Program. We are seeking energized individuals who thrive in a fast paced environment. As an entry-level Manager you will be join our Manager in Training Program as an Assistant Operations Manager and will be exposed to top business partners, seasoned management, and Fortune 500 clients.
About the Company
SBM Management provides facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM to the top of facilities service providers in the industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, and Latin America, with over 7,000 dedicated and passionate employees and plans to continue global expansion in Asia, Europe and the Middle East.
Job Description
About the Program
The Manager in Training Program will put you in a 3 month training program as an Assistant Operations Manager where you will quickly learn our business model and what it takes to make a site operate successfully by working with people that want you to succeed. Training and experience will include development in the following areas:
• Customer Satisfaction: Develop strategic relationships with SBM's Clients, focused on providing world class service.
• Budget: Develop and manage budgets by managing inventory levels, payroll, and equipment maintenance.
• Safety: Maintain the highest safety standards in our industry with on-going and comprehensive safety training.
• Employee Satisfaction: Engage employees, providing training and direction ensuring they are committed to providing the very best service to our Clients.
• Growth: SBM Management is a growing company, founded in 1982 with a handful of employees now employing over 7,000 people with the expectation to grow both domestically and abroad.
The Manager in Training Phases
Month 1: The Assistant Operation Manager will learn from top to bottom what our clients expect from us and how our work is successfully completed at the client's site and what SBM is obligated to do according to the contact.
Month 2: Transition into operations and management. Learn how to follow a budget, supervise employees, build a relationship with the client and work with the SBM departments help support the site. During this phase the Assistant Operations manager will learn on a one-on-one basis how to successfully manage a site and the skills needed to succeed.
Month 3: Take more control and management of the site as an Assistant Operations Manager by putting all that you've learned to work. You may also visit with and discuss successful site practices with other local mangers. Site Selection begins: Once you graduate from the Manager in Training Program you will be transitioned to your own site, this will include a nationwide search and will require relocation.
Core Duties and Responsibilities
• Develop work schedules to ensure contracted services levels are achieved.
• Inspect and evaluate physical condition of establishment for program compliance, i.e. safety, quality, and service.
• Audit and maintain inventories, supplies, and equipment.
• Implement organization policies and goals.
• Analyze budgets to identify areas in which reductions can be made.
• Participate in the development of program/process improvements.
• Maintain a safe work environment for all employees by ensuring compliance with local, state, and federal regulations.
• Oversee personnel who are engaged in facilities operations.
• Assist with human resource concerns and issues.
• The Assistant Operations Manager should have excellent public speaking skills with the ability to create and deliver large presentations to work with upper management and inspire confidence with clients and SBM Management.
Qualifications
Must be willing to relocate nationwide after completion of the 3-month training program
• A Bachelor's Degree is required.
• Strong problem solving skills and ability to see "the big picture."
• Willingness to travel, locally and possibly nationally.
• Able to pass a Motor Vehicle Record search covering the last 3 years.
Additional Information
COMPENSATION AND BENEFITS
• Annual starting salary for this position is $40,000
• An attractive health benefits is offered, which includes medical, dental and vision plans
• Two weeks of paid vacation is provided
APPLICATION INSTRUCTIONS
For immediate consideration, apply online.
For more information about SBM Site Services, please visit our website at www.sbmmanagement.com.
SBM is an EEO Employer.