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Client Onboarding Associate Jobs (NOW HIRING)

T-mapp

Onboarding Associate

Miami, FL · On-site

Our client, Glide Platform, is a specialized private markets infrastructure firm that helps wealth ... As Glide continues to expand globally, they are seeking an Onboarding Associate based in Miami ...

Actalent

Onboarding Associate

Jacksonville, FL · Hybrid

$4.0K/mo

Client and Team Engagement * Submit new hire onboarding paperwork to our Client and Human Resources ... Associates degree or 2+ years in a customer service related position * Preferred degree in Business ...

Actalent

Onboarding Associate

Tempe, AZ · Hybrid

$4.0K/mo

Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests ... Associates degree or two years of applicable experience in customer service * BA/BS degree in Human ...

Actalent

Onboarding Associate

Jacksonville, FL · Hybrid

$4.0K/mo

Client and Team Engagement * Submit new hire onboarding paperwork to our Client and Human Resources ... Associates degree or 2+ years in a customer service related position * Preferred degree in Business ...

Actalent

Onboarding Associate

Jacksonville, FL · On-site

$20.19/hr

Client and Team Engagement * Submit new hire onboarding paperwork to our Client and Human Resources ... Associates degree or 2+ years in a customer service related position * Preferred degree in Business ...

Actalent

Onboarding Associate

Tempe, AZ · Hybrid

$21.63/hr

Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests ... Associates degree or two years of applicable experience in customer service * BA/BS degree in Human ...

Actalent

Onboarding Associate

Jacksonville, FL · Hybrid

$20.19/hr

Client and Team Engagement * Submit new hire onboarding paperwork to our Client and Human Resources ... Associates degree or 2+ years in a customer service related position * Preferred degree in Business ...

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How much do client onboarding associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client onboarding associate in the United States is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.61 per hour, depending on experience, location, and employer.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

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Client Onboarding Associate jobs near you
Infographic showing various Client Onboarding Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $54,005 per year, or $26 per hour.

Client Onboarding Associate (Fully On-Site)

Alteva RCM

New York, NY

$55K - $65K/yr

Full-time

Re-posted 21 days ago

Job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

We are currently seeking a skilled Medical Biller to join our Client Implementation team, ensuring a smooth onboarding process for new physician accounts. This is a full time, in-person role located in Queens, New York.

Primary Responsibilities

  • Ensure that all onboarding intake information is obtained for new physician enrollment, contracting, and other related purposes
  • Coordinate provider set up with Sharefile, Billing Software and Clearing House
  • Complete ERA/EFT enrollments for new and existing providers
  • Communicate via phone and email with physician and administrative office staff to ensure a successful account implementation
  • Guide new clients through the onboarding process, and answer any questions that arise
  • Manage the early stages of new provider accounts until assigned to an account manager

Qualifications

  • 2 years of experience in Medical Billing
  • Familiarity with various portals (Navinet, Optum, Availity, CAQH, Medicare)
  • Experience with EFT and ERA enrollment
  • Excellent communication skills (written and verbal)
  • Ability to work both independently and collaboratively within a team environment
  • Attention to detail and strong time management skills

Benefits

M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Salary Range

This position offers a salary of $55,000-$65,000 per year, commensurate with experience.

Job Type: Full-time

Experience:

  • Medical billing: 2 years (Preferred)

Ability to Commute:

  • Richmond Hill, NY 11418 (Required)
Pay Range
$26—$31 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.