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Client Manager Jobs in Waterloo, ON (NOW HIRING)

Talnt

Senior Tax Manager

Guelph, ON

$140K - $150K/yr

Manage a portfolio of tax clients, ensuring exceptional client service, quality, and timely engagement delivery. * Lead complex tax planning and advisory engagements while developing practical ...

People Corporation

Account Executive

Cambridge, ON · On-site

Be the first point of contact for ongoing client needs * Define service standards with clients and manage account lifecycle according to set service agreement/commitment. Ensure service standards are ...

Royal Bank of Canada

Client Advisor

Cambridge, ON · On-site

Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions What do you need to succeed? Must-have * Goal ...

BMO Financial

Client Service Assistant

Waterloo, ON · On-site

CA$32K - CA$48K/yr

A client-focused role, committed to managing and growing client relationships through the delivery of service and advice. As this role contributes to the overall success of the Investment Advisors ...

BMO Financial

Client Service Associate

Waterloo, ON · On-site

A client-focused role, committed to managing and growing client relationships through the delivery of service and advice. As this role contributes to the overall success of the Investment Advisors ...

CIBC US

Client Service Representative

Listowel, ON · On-site

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

All Brite Glass

Client Service Advisor

Kitchener, ON · On-site

CA$45K - CA$65K/mo

... manage workflow, and coordinate with technicians ✅ Welcome clients, gather accurate project ... and client waiting area ✅ Assist with documentation, insurance inquiries, and project ...

All Brite Glass

Client Service Advisor

Kitchener, ON · On-site

... manage workflow, and coordinate with technicians Welcome clients, gather accurate project ... reception and client waiting area Assist with documentation, insurance inquiries, and project ...

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Client Manager information

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Waterloo, ON? The most popular types of Client jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Client Manager jobs? Cities near Waterloo, ON with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Senior Process Water/Wastewater Engineer

Wood Plc

Cambridge, ON • On-site

Full-time

Re-posted 7 days ago

Job description

Overview / Responsibilities

Wood currently has an opportunity for an Senior Process Water/Wastewater Engineer in the Process Water/Wastewater Group, with office locations across Ontario. 

The successful candidate will act as a design resource, project manager, and/or client manager within the Process Water/Wastewater Group, on local and international industrial water and wastewater treatment projects in a variety of sectors including food processing, mining and manufacturing. The candidate will also have the opportunity to be involved in renewable energy (waste-to-energy) projects, as well as groundwater remediation and treatment projects.

The candidate will be encouraged to take on new responsibilities, engage new clients, and bring forward new ideas for growing or optimizing the business. Wood provides opportunities for active engagement with management and leadership at all levels, as well as support programs for mentorship, leadership development, and mental health management.

Key Responsibilities

  • Design of industrial wastewater treatment systems; including wastewater characterization, bench and pilot-scale treatability evaluations, PFD and P&ID development, production of detailed engineering drawings and specifications, construction supervision, and commissioning;
  • Economic and technical evaluation of treatment technologies;
  • Design, specification, and tendering of major process equipment purchases;
  • Economic and technical evaluation of specific treatment equipment;
  • Permitting and regulatory submittals;
  • Managing task execution, and providing guidance to other project engineers;
  • Working with other disciplines and coordinating design tasks;
  • Reviewing and managing budgets and project spend
  • Maintaining a project schedule
  • Communicating with clients and managing expectations
  • Managing change
  • Developing health and safety documentation
  • Reviewing and approving billings
  • Working with Client Account Managers (CAMs) and clients directly to develop scopes of work
  • Reading and understanding RFPs
  • Developing scope of work and time/task matrices
  • Working with other offices and business units to develop project teams
  • Visiting project sites to understand project requirements
Skills / Qualifications
  • Bachelors degree in Civil, Chemical, or Environmental engineering
  • P.Eng - Registered Professional Engineer in Ontario
  • 10+ years of industry experience, with at least 5 years of experience in water/wastewater treatment design.
  •  Have strong verbal and written communication skills 
  • Possess a strong technical background in water/wastewater engineering and experience in industrial sectors, including: food processing, mining, automotive, chemical, pharmaceutical, metal finishing, petroleum, and general manufacturing;
  • Proven skills in project management, managing clients, preparing proposals, and estimating effort for tasks;
  • Be self-motivated and proactive;
  • Be enthusiastic to engage with the team, and seek out new and exciting opportunities.
Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

Diversity Statement (EEO)

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Employment Type: OTHER

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